I called CP and Sons late Friday. A friendly woman called me this morning before 9 o'clock (…read moreMonday) and asked what I needed done. I explained that my Maytag washing machine wasn't working. After asking what was a good time for me, she said a service tech would be out this morning to service my machine, and would call when on his way. Anthony from the co. arrived, listened to my explanation of the what happened with the machine, said, "I might be able to recalibrate this," and went to work. A few minutes later my washing machine was working. Anthony was low key, friendly, and a good listener. I so appreciate finding a good appliance company. The cost with a check was $107.00. Also, interestingly, Anthony said not to wash jeans or pants with other clothes. That was good for me to know. 5 stars!

My call to the company was a great experience. I had a refrigerator which was loosing it's cool…read more(haha). The phone rep efficiently accommodated me and scheduled an appointment within a couple of hours. CP arrived quickly and diagnosed the problem in no time. The rep replaced a broken fan motor. He also made another fix, free of charge. My frig is now working great. When I asked him to look at my dryer, he did so with no additional charge. My dog loved him. The poor guy was very patient as my dog became somewhat obsessed with his gloves and took them out of his carrying case. The rep was a doll. He was courteous, friendly, professional and explained everything clearly. Service was a bit pricey, but that seems to be the norm in the appliance repair biz.

Great customer service and very knowledgeable. Didn't charge me to get my generator started, that I…read morecouldn't get started on my own. Educated me on winterizing my generator.

When I recently purchased a Stihl 510 V lawn mower, the staff took time to answer my questions and…read moreexplain the functions, including pros and cons of the controls and operation. They even showed me a quick workaround for a known issue where the mower may catch when you try to pull it back after releasing the drive. I had planned to purchase a second battery, but they encouraged me to try it with one. The mower did a great job on my lawn, and I had 50% charge remaining on the battery after mowing for 35-40 minutes.

The owner is knowledgeable about sonotube ductwork and able to seal them up so they last longer and…read moreand reasonably priced! I would highly recommend!

Let's make this short and sweet:…read more -scratched up our floor and made a mess -cost us a fortune in third party interventions to get the furnace on and off the duct -provided very near zero detectible change in our ducts -became mysteriously unresponsive the second they had our money

Chuck is an amazing electrician it might take a minute for him to get back to you on the phone but…read morebe patient he will get back to you he does an excellent job and he even helps over the phone thank you Chuck for all your great fantastic work!

Mr. Charles (Chuck) Calhoun is truly a master electrician. He single handedly completed the entire…read moreelectric wiring in our new 2,400 sq ft home built by premier Santa Fe builder Zachary and Sons. We have not had any problems. He has been available for questions long afterwards. Contact Chuck and we will give you detailed review. We are not relatives or connected to Chuck in any way.

They went above and beyond expectations!! Found the obstruction in my duct and with considerable…read moreeffort got it removed. Great job and two very nice guys. Really recommend!

***** + Our Samsung…read moredryer was displaying error message codes, indicating an obstruction in the dryer vent line. I was reluctant to call Hoover's because I just didn't want to be a "Karen" to these fine folks. I didn't believe one cleaning should represent a lifetime of dryer vent care. But our dryer still wasn't producing "dry clothes" the way we've experienced in the past. Somehow within 6 weeks of our last cleaning, we were suffering the same damp clothes once again. So I "bit-the-bullet" and made the call. Hoover's owner (Marshall) scheduled his team (including. his lead tech Aaron) to re-visit. Outcome: They found a birds nest in the ductwork - which the crew cleaned-out and then once again tested airflow. An honest, reputable company who stands behind their work. .

Just had our ducts cleaned by NM Quality Duct Cleaning. They were very professional and meticulous…read moreand did a thorough job. There were pictures before and after of our ducts. The before was ew - the after was ahhhh. They also showed-up as promised, the price was fair and the work was thorough. I would happily recommend them to everyone, especially with the dust and pollen that blows through the air here in New Mexico. I also liked that they shared pictures of the before and after of the ducts and the difference was significant. You could say that the way these professionals operate is a breath of fresh air...because it is!

We have lived in our current house for about 30 years and have never had our ducts thoroughly…read morecleaned. We changed our air conditioners and decided now was a good time to do it. I called around and got several estimates. NMQuality Duct Cleaning had the most reasonable estimates and had good reviews so we called them. There was a 2 person team. We have 9 ducts and it took them about 3 hours. They vacuum the ducts, wash them out and clean and oil the vents. They also cleaned up after. I highly recommend them. We were very happy with the job they did.

Albuquerque has a new option for small engine service and repair. I was delighted to discover…read morePrecision Outdoor Equipment on Juan Tabo when I was looking for a place for annual service on my lawn mower. I was even happier to start my Craftsman mower after Precision serviced/tuned it and it started on the first pull (usually takes 3 or 4)!! Did I mention they're about $20 less than the competition for lawn mower service?? Thank you so much Precision!! I'll be back!!

My 20 year old chainsaw had not been used in over 6 years. I could not start it, so I called…read morePrecision Outdoor Equipment. The next day I took it in and the following day the carburator had been refurbished, rotted rubber parts had been replaced, and the chain was professionally sharpened. Today I put the saw to work on an old tree the storm had knocked down. It worked great!

So, after leaving my chainsaw at this other small engine repair shop up in the South-East Heights,…read moreafter their having it for over 4 weeks and still no repair, i had to go somewhere else. I was given a hot tip to try these folks from the ACE hardware store up the road (Special Shout-Out to Sharon at ACE up the road, for sending me here on her recommendation - thank you Sharon!!). After a few minutes outside giving it the once-over, they had be up and running in less than five minutes....no lie. Unbelievable! I was so happy...and so grateful. And what did he say?? "Here you go and thanks for stopping in". Amazing!! Just like that...here you go. :) I'm not just stoked because they fixed this chainsaw that had been sitting in box for over ten years...(according to the friend who gave it to me) but it's how they went about it. They just stepped up and helped...not very hard...just takes willingness and there you go...."Ka-Pow"....they just got one more customer for life!! See how simple that is??? :) I'm so stoked...very very nice people and eager to help out. Judging by their back shop area crammed full of various machines, all being busily tended to... you can tell their fan base goes deep! Well Done - customer here for life.

Called to ask if they had a particular item, said I'd right over. Took 5 minutes to get there and…read morethey were in their cars ready to leave for the day. Wouldn't open the door as the computer was shut down. What happened to customer service? Wouldn't you wanna make another buck and help a guy out?