Get the money you need fast!!! Located off 59 freeway on Business 1960 next to Autozone & Metro…read morePCS. They have 3 loan options so call ahead of time so you can bring required documents. Great reviews on google!

The ladies here are always so welcoming! I love coming here! The respect and kindness they offer to…read morefind a great refinance and loan that best fits is something I greatly appreciate!

Lack of communication is the worst thing from a service business. This insurance agents staff…read moreeither does not relay information or he back burners any inquiries from the customer. That's when you have to look elsewhere for better service. That is what I suggest you do as well. American National Insurance is not a bad company but rates are higher than at most competitors. Good credit and multiple policy discount doesn't mean lower rates. It's just the facts. Shop around and see how it works out for you.

If I could give zero stars, I would. For two years in a row, our home insurance has lapsed due to…read moreJack Brown only contacting policy holders through snail mail. I asked them to text, call office, home, cell, or even contact us through social media. They said they would the last time this happened. I explained that mail is the worst way to contact, and that all our bills are on auto pay. I check mail twice a year. I even asked them to set us up with auto pay. They could only set up monthly pay with an extra charge per month. They promised they would contact us, but did not. I have had no home insurance for three months. I have been trying to contact them now or any other American National agent for a week. All agents in Houston take off for a few weeks at this time, regardless of the needs of their customers. Time to go elsewhere.

I don't take the time to write many reviews but I feel it's the right thing to let others know how…read moregreat this team is. I knew I was overpaying and under insured but Chris and John were willing to really dig in and figure out the best plans for my family. We started with auto and moved to motorcycle and property policies. If you're up for a renewal and curious if you can save money or wondering if you're properly insured I highly recommend giving them a call. They saved us so much money and found so many coverage issues with our old policies that my only regret has been not calling them sooner.

This office is untrustworthy and will bait and switch you. They told me one price, now I'm paying…read moreanother. And anytime I call in I get yelled at by the owner if I can even get through to him. Beware of these snakes!

Love that the people here are actually real people you can talk to and laugh with. Very busy branch…read morebut respectful and hard working group. I have been banking with Woodforest for about 3 years now. Love there competitive hours! (open 7 days a week!)

Well Facebook Family venting!! Idk if any of you have an account with Woodforest National Bank or…read morenot! If not you are lucky like Jon and I are. Unfortunately due to various factors my brother has had to go there. My brother has gone through multiple types of cancers and is not able to work anymore and got scammed out of a lot of money too! So, in attempt to help him we are his DPOA's as coagents that need to agree! So, I went to Woodforest branch in Walmart off 290 close to Holister..where he got his account. Gave the DPOA and copies of tdl for both my husband and I and brother. From there I went back spoke to same assistant manager that initially helped me to check on approval- she said it was ok. I never received anything in writing! I tried to pay something via zelle and that's where things got locked up online. So, I went back to the branch as my brother went the day before and they didn't not help him at all. I asked to speak to the Branch Manager (remember I thought all was approved) and she refused to help in any fashion and refused to believe his phone only worked when someone calls him and he can only call 911 (due to owing cell company) she called me a liar and I asked her to please call him or I could and she could do the verification! She said NO I won't do that! I was pissed! Next day take my brother and husband (remember he is locked out to online banking). She proceeded to claim she didn't know and acted at one time as though I was not there I asked her to stop lying and she refused... her name is Reena. I couldn't believe the extreme she lied and finally called her a liar and then she called me a Racist! Wow! Ends up due to our dpoa being with coagents and we have to agree Woodforest legal department has denied accepting our dpoa and could care less if something happens to dpoa and the surviving family member has to get guardianship! With my CLL I felt better having my husband as my backup...so did brother! So, learn from our mistakes- 1)don't get in situation to need a second chance bank they fee you to death and they make up the rules what they will or won't do no matter the law. 2) Don't bank at location 13484 NW Freeway, Houston, Tx 77040 especially if you are white - Manager Reene is rude (I observed her prior to our visit again she sits in a corner on her computer doesn't say hi or smile to any customers! 3) Learned on Friday from Customer service manager that Woodforest won't take just anyone's complaint you have to have an account with them for over 90 days. 4) if you get an account at Woodforest remember zelle isn't really an option for 1st 90 days over whatever they designate. That location has the worst Branch Manager I have seen in a very long time! It's sad I was treated as I was a fraudster and a liar and she didn't deny those facts the next day with 2 men with me and tried to blame legal for how she treated me! Legal said she doubted anyone would give those instructions and said my complaint won't be taken! So, even though Texas laws allows it - we have to do another dpoa to satisfy them! Had I been treated better by Manager and she called my brother and worked with him to get him back online that first time (as she should have) I wouldn't have such a beef - but being treated poorly and like I was lying and a fraudster- then to learn they don't care if he can pay his bills if something happens to the dpoa. That's why Texas made it where more than one can be one it. Plus the legal department didn't even mail the letter they just put it in my brothers account under documents. The irony as I got loud both days (I felt other needed to know her behavior banking there) and her employees looked scared... the 2nd time the employees looked like they were loving it - me standing up to her! Who knows how she really is, but she is a poor Branch Manager bottomline and Woodforest is not a people friendly company and only cares what they want to do with your money and trying to figure out how much they can charge you too! It's sad how the many are taken advantage of and when others try to help and Bank refuses to do anything except tell me to get another dpoa at my expense when another bank accepted it! Ok... done for now... my apologies for grammar mistakes and such! Just wrong to instantly accuse someone of fraud and lying without knowing anything about situation or believe a person... think she believed it when I said we weren't leaving until YOU get things fixed for him online! Took an hour and 1/2 and she never apologized to him or us either. Smh

I just spoke with Jaye Brison about the child safe ID kits for my children. He did an amazing job…read moreexplaining the process on how to complete the kits (and an amazing warning on the ink!!!). Me being a stay at home mom, he handled my kids being there great (which did not go unnoticed and i greatly appreciate it). He also gave me some more information about different things that he can offer to me and my family. Can't wait to get more details at our next meet. If it were possible to rate with more stars i would not hesitate to give him 100.

This is a joke they call you to set up child safety amber alert and the you think is good for you…read moresafety off you kids and they end it to out you on a life insurance to take you money he really fast but to get a reimburse they take a long time and mad excuses said the all paper work you send is not good and keep asking for more stuff this company is ridicules and no trust on this company they rob you . no good at all