Air conditioner started short cycling on Monday evening. I called them on Tuesday morning, they…read morearrived on time at 8:00 am on Wednesday. Had the problem identified and fixed within 45 minutes. Since they were here they cleaned out the evaporator coils. I called them because they were the ones that originally installed when I had the house built 6 years ago. Excellent and professional service and reasonably priced. Thank you Cannon

I have called for a simple service call. On 2 separate days. The dispatcher told me that someone…read morewould contact me for service repair. No one called or showed up. I really wanted them to fix it because it's their system and they've done good in the past...I'll have to go with another company this is unacceptable. A/c has been down for 3 days.

These guys have done the hvac in the last 4 homes I've built, they truly care about their work and…read moreIt shows.

BEWARE!!!! they used duct tape to install and i didnt know until it backed up and caused water…read moredamage!! called Brian who installed and he stood there not knowing what to say!!! He never called my warranty company and never followed up and when i confronted him he never text me back!! he cuts corners to install and profits!!! TERRIBLE AND HAS NO CLUE

I have to say, sometimes there are times when things all happen to fall into place. This was one…read moreof those rare instances. I recently had an outside AC unit go down. It was acting great and cooling like a champ just like it had been for the entire time I've owned my home. The unit is about 7-8 years old. It just stopped working while the inside unit was still blowing. I contacted Action Air and they were at my place in way less time than I thought it would be. I mean I expected the worst! Hotel rooms, crying kids, death of my reef tank inhabitants, stress to the whole household. It was like 109 outside of course! Thank goodness none of that happened! The technician was awesome. He diagnosed the problem, was able to fix it in no time, and then even checked the overall health of the system. He told me everything else looked good and explained how the capacitor worked and why it went bad. He had the parts on hand and was quick getting it all installed. He had a wonderful demeanor and was a pleasure to deal with. I felt totally comfortable during the entire process and I am really glad I called these guys! If I ever have another heating and cooling need I will be calling these guys!

I had a horrible experience. I was charged 133 dollars for ten minutes of time on a weekend. In…read morethat ten minutes of time I was told the heater needed a new mother board. Was given a rough estimate of 375. My bill ended up being 550 dollars and my air was still not running because the thermostat supposedly needed to be replaced. However, after coming home to wires hanging out of the wall I got the supposedly broken thermostat working after an hour. My wisdom is to use a different company.

DO NOT use this company for your HVAC service. I spent thousands of dollars getting the SAME issue…read moreresolved with no resolution. They are overpriced and do not know their profession well at all. I had to finally switch to another HVAC company who told me something completely different and resolved the issue MUSE wAS trying to fix. This is an honest opinion and I would never leave a bad review someone did not deserve.

Imagine how devastated we were to learn that our air conditioner needed to be replaced in the midst…read moreof the hottest days of the summer? We got a couple of quotes and by far Muse was the best! The were out with a new unit the next day. The.Next.Day. It was 105 out and in the hottest times of the day 3 professional, and the nicest, technicians were out servicing our home! We have a young baby and dogs and the made our home livable again. Highly recommend!

I have been a customer for over 20 years with Ray Baker. I hate to say, I will no longer utilize…read moreservices of this company. Yearly maintenance has been paid and I have yet to receive a completed service for this spring. The tech came out, and was to return. This was over 4 weeks ago and no one has come back or addressed this issue. It is my understanding they have had some turnover of employees which I understand but communication is a must for customer service. An individual answering incoming calls actually hung up on my wife when she questioned the service agreement. I have left 3 voicemails with no return call. I am not sure what has taken place with Ray Baker, but it is time I move on to a more reliable company. I have contacted another local company that had great attitude and welcomed my business in the future. I cannot recommend Ray Baker any longer

I've been waiting for my 10-2 timeframe. It is now 3:15 and I just got a call that the plumber says…read moremy job is too hard and he won't be coming. Wow. I'm surprised this company is still in business with customer service like this. Do not bother.

Would recommended this business. Had an after hours emergency and called in late Sunday evening…read more Received a call back within 30 minutes. After hours attendant was knowledgeable and helpful. Was able to get a technician out the following morning on Labor Day. Technician showed up on time and was very helpful/efficient. All around good experience.

We have used this business for the purchase & maintenance of our tankless hot water heater for…read moreyears. When our old hot water heater permanently died we initially called other local companies who spend a lot of $ on advertising. Their bids were astronomically high. Automatic's bid for a replacement tankless hot water heater was fair and "do-able". Dustin & associate from Automatic came out to perform annual maintenance on the unit today. He could not have been any nicer or made any of it easier. it was a joy to have him here.

DO NOT USE THIS COMPANY!!! They tried billing us for a humidifier that was never used in our water…read moreclean up. The owner Bill was nice enough, but then one of his goon's called my husband and threatened him--accusing him of insurance fraud because we wanted a corrected invoice!!!!! While waiting for the work to be done crews came to our house twice, and then left because they were at the wrong house on the right street. I'm sure Bill the owner is nice, but quite frankly he doesn't have control of his staff which is hurting his business!

I hired RCI to complete my restoration of my home after a fire that devastated half of my house. I…read morewas hesitant at first because of a previous review, but after they finished my home I was compelled to write a review, which I never do. They gave me a contract with an estimated scope of work, they fought with the adjuster, who believe me, is not your friend I found out, and finished my project to better than before the fire. I am completely satisfied. Maybe there was an issue with payments from the last review, but I can't imagine they could have been that bad seeing my results. I paid every time money was due, and my home was rebuild in 16 weeks for move in.