If I could give this company zero stars I would! They rarely answer their phones when you leave…read moremessage they absolutely do NOT call back. Since I flew out here 12/3/2019 to care for my mother's matters I have tried to reach this companies management. Yesterday 12/10 I finally reached someone who answered and she told me that the persons handling my moms situation was out in the field and left him a message to call me back. I have yet to hear from them. Here is our situation, my mother hired Southern Hearth to install rain gutters all around the parameter of her property and blow insulation into the attic. Well they blew insulation and covered up all compliments that allow the home to breathe in the attic which caused a large amount of "MOLD" yes MOLD... they did come out and remove all of that and placed guards on gutters as well. When they installed gutters they did NOT caulk the seems causing water to run from the corners down the home and i to the windows now causing damage to windows while water is ponding and now causing issues. Unfortunately my mother has been extremely ill and in the hospital off and on for over two years and now since 11/20/2019. We are trying to reach them to fix the insulation my mother has already paid for fix the gutter that are 3" to high which they refused to fix and now will not even return my calls. I work in the real estate and investment sector back in California and this form of business practice is absolutely unacceptable. I will be filing a claim and report this company for its unethical business practices.

Mike and Mike just left after servicing our gas fireplace. I can't offer enough praise for these…read moregentlemen....extremely professional and very affordable. They showed up on relatively short notice. If I need future service on my gas fireplace, this will be my first call.