I read the reviews here on Yelp today in regard to Southern Exposure Sunrooms. We purchased a glass…read moreenclosed sunporch from Southern Exposure 7-8 years ago. We are still 100% satisfied with it. Our sales process, installation process and follow up service (twice in 7 years) has been nothing short of great service. We have always gotten fast responses to calls. Recently, May, April, 2026, we called them for service help with our sliding door coming off the track. They were as courteous and helpful as I remembered in responding to my service call. Nick, the service technician scheduled a visit. He arrived, as scheduled. He was very respectful, cordial and professional. He made some adjustments and told me to call back if any further issues with the sliding door. It worked somewhat well for a couple of days but on the 3rd day, it rode off the track completely. I called Nick back right away. He came back within a day. He changed and reset the track. The door is now working like a brand new sliding door. We were very satisfied with the service that Nick provided. He represented the Southern Exposure Sunrooms company in an exemplary manner. There was a service charge for coming out but it was worth it. I highly recommend this company if you are considering a sunroom or sunroom repairs. We have recommended them to many friends without issues. They have been in Leland, NC for many years. ~S. Waleed of Waterford

I promised an amendment. I've had my sunroom since November '26. I love it. The installation crew…read morewas wonderful and follow-up service was also good. Although I was not initially happy with their communication, they eventually made things right.

Best contractor around. Top quality service and countless years of experience. Always on site and…read morechooses perfection over cutting corners. Would highly recommend!

Ive used them before they have a cool crew and stay professional. They have great customer service…read moreand my project stayed looking good.

They added 2 rooms above our 2 story living room. Their subcontractors were great and very…read moreprofessional. I feel the work is quality. The project took an additional THREE months to complete and we basically managed the project at the end. Thankfully we also hired an interior designer who helped with much of the decision making and coordination. As the weather has warmed up, we noticed that one of the rooms is very, very hot. After repeated calls, text messages and requests to James and Brad, they have failed to address this problem. It's clear that there is not enough insulation from the attic space and dormer windows in this new room. It has been over a month since James let us know that he would address this problem and nothing has been done. Based on their lack of communication and follow up, I would highly recommend not going with this company for your project.

Two young polite, prompt and expert carpenter brothers offered to fix the 4 steps leading up to our…read moreCarolina room. Their quote was very reasonable, they showed up on-time and after looking at the problem, it became clear it was more than just the treads, it was also the stringers needing replacement. They picked up the parts, showed up promptly the next day to complete the job. Within a few hours it was all complete, trash was removed, both jobsite & project looks great. See before & after photos. Will not only hire these two guys again for Landscaping, Power-Washing & Carpentry, but will be recommending them to friends & neighbors.

Painters were prompt. They kept their work area cleared of debris and completed the job in a…read morereasonable time. They were thorough and completed the job to our satisfaction.

Woodwork around front windows on our church was rotting away. Windows being around 40 ft high would…read moretake some special work and precautions. Shane and Ann had the answer. We met with them. Came up with a very reasonable price and game plan. The end result was great. Josh and his crew did a great job. Josh was in contact with us every day. He listen to our needs and wants. Gave us options when needed. We could not be happier with the results. We look at it and say this is really better than it's ever been. Workers left everthing in good order. Our hats off to Coastal Building Concepts and especially Josh and his crew. We are now very proud how our church looks. Thanks so much. Cape Fear Presbyterian Church

Ann and Shane and their team did an amazing job renovating our 1954 house. They laid flooring,…read moretrimmed out all the windows and doors, installed crown molding, chair rail and baseboard, replaced siding on outside of house and painted. Reasonable price, reliable, and good quality work. We are veterans living on a fixed income and they worked within our budget to get everything done. I highly recommend and will definitely call them for all future work.

Someone once told me that a builder is only as good as their worse subcontractor. Hence why I gave…read moreTrusst 2 stars. . I have been in my house for 3 years. Where do I start? I won't go into the awful experience with the sales guy. He soon after left the company. Good news for them. The only thing I found that went well (uneventful) was the design phase because I knew what I wanted. However, since it was my first home build, I didn't realize everything would be builder grade. After all, I had heard Trusst was such a good builder that I did expect junk. Live and learn. For starters, I wanted a few things done or not done -- like no chair rail in my dining room, and a zero-entrance shower. I was told by the design staff to let the project manager know at hand-off. Fine. I did what I was told. At that time, the PM did say that he couldn't do a zero-entrance in the shower (he wouldn't be able to keep water just in the shower area), but would make it lower. Fine. He didn't. I visited the build about once per month. I reminded the PM several times (even in writing) about the chair rail. When we were doing our last walkthrough, the chair rail was installed. When I told him he was not supposed to install that, he told me it was standard and he works by contract, not by emails. All of my handles on my kitchen cabinets were crooked. The towel rack in my bathroom is still not level...The carpet is awful. Most people have replaced theirs in a year. I will be doing that this year. There was paint sprayed all over the floor. I moved in June of 2022. The following summer, my AC stopped working. My air handler pan kept filling up and shutting the system off. Long story short, and after spending $500 for the original installation company to service it, the issue turned out to be a loose connection inside the air handler that was done during install. The return air duct had 5 gallons of water in it - water that had been accumulating for a year. When I was in the garage storage area one day about a year ago, I noticed a wet spot around the main water valve. The connection was loose. Last year, when I had additional insulation installed in the attic, the contract pointed out a leak over the lanai. After contacting a roofer, I found out that the shingles were not installed correctly around the skylights. Plus, the proper membrane was not used under the shingles (not code). I had to have the roof over the lanai replaced after year 2 -- over $2,000... Recently, I was sitting on my front porch and looked up only to see a water stain around one of the can lights. The roofer fixed a nail pop with hopes that fixes the problem. If not, that roof will have to be replaced since, again, the proper membrane was not used over the porch. At just about the end of the one-year warranty period, I discovered the front porch was not graded properly (not away from the house). The guys handling the warranty blew me off. Finally I got to a supervisor and he came out and said that I was correct. He worked with the contractor to fix it. The contractor had to redo it twice. At that time, I pointed out that my driveway and sidewalk had rust stains. The builder blamed it on the lawn maintenance company. I checked with the company applying the fertilizer. He said they stay away from driveways because they would be spending a lot of money cleaning them. It wasn't from fertilizer. In fact, my sidewalk is not close to where the fertilizer is sprayed. It is definitely from rebar. Picture attached. Trusst had a good price point, which is why a lot of people have used them, and it was the reason why I used them -- that and they were known (at least in the past) as a good builder. Maybe they are better than some others. But I am sure there are others who are a lot better. I would definitely look elsewhere if I were to build in this area again.

I've built five houses the best house and home building experience was delivered by Trusst.read more

Couldn't be happier! Jason started with an inspiration photo l sent. He researched then designed a…read morebeautiful remodel of my interior staircase. He came on time and worked tirelessly to demo our old railings, build all new components, paint, and then install metal cables. He explained his plan and choice of materials. He provided an accurate estimate and communicated throughout the process. He is building a career in design in addition to his accomplishments in construction. I would recommend him for any project you may have. Coastal Renovations is a company of quality and integrity.