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    Powell's Florist

    1.0 (1 review)

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    5 years ago

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    Archer’s Flowers & Gallery

    Archer’s Flowers & Gallery

    3.7(12 reviews)
    7.0 mi
    $$$

    Heaven forbid you use their form on their website, they just shut you down immediately instead of…read moreasking more questions in order to accommodate your request. Closed ended communication is not good business practice. I asked for fern rentals and greenery, as in two separate things, I wanted to purchase greenery. Instead I am met with "we dont do that thanks for reaching out" and instead of feeling like I can correct you, I feel like you arent interested in doing business with me. Whoever is running your email needs to stop doing it, or work on their email skills. I didnt even expect a reply back today at this time. I feel blown off, like I walked in right before close and the worker ushered me out so he could clock out. Which is likely what happened via the internet as the email came at closing time. "I'm sorry, we do not do greenery rentals. We would love to still accommodate your request, we would love to talk about pricing for xyz...." And then I could've politely corrected you and said, "Oh no, I apologize, that's not what I meant. I had been at a few different events where Archer's did fern rentals, so I was inquiring about that and was also interested in purchasing greenery arrangements." That's productive business and good customer service. Dont use email if you dont know how to use it while still providing good customer service.

    My parents live in Huntington and I in Morgantown. When I need something special for my mother I…read morejust make one call. She always does a beautiful job. I would never do an online floral arrangement. This is where we get the arrangement made with love. Can't thank them enough!!

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    Powell's Florist - florists - Updated May 2026

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