Was very disappointed in the floral arrangement I ordered for a funeral…read more Wanted to order from a florist in my hometown but they wouldn't deliver to this certain funeral home. So I took a chance and googled a florist. The lady that took my order was very nice. I told her what I wanted and asked what a nice arrangement would cost. She said $40.00 and above. I decided on a $50.00 arrangement. She said that would be a nice amount. Well, it wasn't!!!!! I honestly should have went to Walmart or Kroger and got some flowers. The daisies looked like they had been picked by the roadside. I called the flower shop after the funeral which was on a Saturday and spoke with Caitlin who was nice, and I told her I was very unhappy. She said they take photos of all arrangements and show them to the owner. So I hadn't heard anything as of Wednesday and finally on Thursday I spoke with the owner. As soon as we started talking, the owner Paula had an attitude and was defensive. This is not an acceptable way to deal with customers I didn't want my money back but I was hoping they would redo the arrangement and deliver it to the family. Even an "I'm sorry" would have helped. Paula was not wanting to resolve this. So please think twice before having Paula's Bloom Room do your flowers. My $50.00 bunch of flowers ended up being $66.25.

Paula's Bloom Room truly has a hidden gem of an employee that every business should model their…read morecustomer service after. Her customer service is beyond the job and her passion for what she does is her own desire to make each experience the best. I stopped by in person with my wife and we had a wonderful experience during the time we had purchased some flowers we needed for an event. I then called a week later to order some more flowers for my Mother's Birthday and again the same employee was just as wonderful over the phone as they were in person. She took my phone call before opening hours to ensure that she helps the business she works for. Just really exceptional work. Paula's Bloom Room is not just your regular flower shop it's the wonderful experience you get when ordering from this business. Keep in mind I have ordered from their competitors, but Paula's Bloom Roomhas shown better experience and we will always order from them from this point on. Thank you to Paula's Bloom Room!

Heaven forbid you use their form on their website, they just shut you down immediately instead of…read moreasking more questions in order to accommodate your request. Closed ended communication is not good business practice. I asked for fern rentals and greenery, as in two separate things, I wanted to purchase greenery. Instead I am met with "we dont do that thanks for reaching out" and instead of feeling like I can correct you, I feel like you arent interested in doing business with me. Whoever is running your email needs to stop doing it, or work on their email skills. I didnt even expect a reply back today at this time. I feel blown off, like I walked in right before close and the worker ushered me out so he could clock out. Which is likely what happened via the internet as the email came at closing time. "I'm sorry, we do not do greenery rentals. We would love to still accommodate your request, we would love to talk about pricing for xyz...." And then I could've politely corrected you and said, "Oh no, I apologize, that's not what I meant. I had been at a few different events where Archer's did fern rentals, so I was inquiring about that and was also interested in purchasing greenery arrangements." That's productive business and good customer service. Dont use email if you dont know how to use it while still providing good customer service.

What a great experience from beginning to end. Importantly, the recipient loved the plant. Highly…read moreRecommend

I went to this shop today (8/20/26) to set up a business account and pick up something for a…read morefuneral. They are under new ownership & are in the middle of a remodel, so it was hectic but exciting. Everyone I spoke to was pleasant and professional, and I look forward to doing more business with them! Once they are up and running at full steam, I have no doubt that they will do very well! -- I saw that some people gave them bad reviews, so I wanted to make sure that the most recent info is on here and we give the new owners/staff a fair chance.

Didn't actually purchase anything from this store, but I went in over the summer to look around…read morebecause it's local and I had never been in before. When I walked in, the lady working came around the front desk and greeted me like I was insane for coming into her shop. I told her I was just looking around and she she followed me into the rooms looking over my shoulder at everything I looked at or picked up. Was seriously going to buy some of the wax melts she had until she kept watching me like I was a thieve or something. very unprofessional and told her I definitely would not be back.

I walked into the store and asked if they would be available to prepare homecoming flowers. They…read moredid not hesitate to say no. They didn't even ask what date/school the order was for. I've ordered Homecoming flowers from here before, but I guess they did t need the business this time. I found a lovely florist down the street who was happy to fulfill our request and will not return to Spurlock's again.

Sent Flowers For A Family Funeral of Which I Could Not Attend. Several Family Members Sent Messages…read moreof how Beautiful!

Very nice people and wonderful flowers. They did a great job accommodating my request and the…read moreflowers were exactly what I was looking for.

I cannot say enough good things about Jeannie's Flowers. Absolutely wonderful service throughout a…read moredifficult situation. I was out of the country and needed to arrange funeral flowers in an area I was unfamiliar with. To make matters more challenging, I was having difficulty viewing arrangements online, and the region was experiencing severe weather. The funeral home had even warned the family that the graveside service might need to be postponed if temperatures dropped low enough for the ground to freeze. From the moment I called, I was treated with kindness and patience. The young woman who answered the phone was delightful. She explained that she was new, but she carefully relayed all of the information to the owner and made sure every detail was understood. Because I couldn't easily view arrangements online, they took the time to discuss flower selections, colors, and design options over the phone. I provided a budget range, and rather than simply charging the maximum amount, they billed me right in the middle of that range, which I felt was both honest and considerate. What impressed me most was their attention to detail and genuine care. Knowing I was out of the country and that the service date was uncertain due to weather, they offered to contact the funeral home directly before delivery to confirm whether the service was proceeding as planned. If it was postponed, they would hold the arrangement and ensure fresh flowers were delivered on the correct day. Everything was handled exactly as promised. The arrangement arrived on time, the flowers were fresh and beautiful, and my family reported that it was absolutely stunning. During a difficult time, Jeannie's Flowers provided exceptional customer service, professionalism, and compassion. I would recommend them without hesitation to anyone needing flowers for a funeral, special occasion, or any event where quality and reliability matter. Thank you for making a difficult situation so much easier! Appreciate your kindness!

Love this place, have ordered for years for my mother from Florida and now that I moved back. This…read moreis my definite go to. Highly recommend them, sometimes when I'm not sure what I want I can give her an idea or a reason and they have always deciphered my speak to the perfect arran

Being a small business owner myself, planning ahead for my Mother's Celebration of Life arrangement…read moreis the best. Marci went out of her way to make sure to meet and exceed my expectations...

Nice selection of seasonal ideas for those holiday gifts. I hoped to find some fall decorations…read moreand they were accommodating to retrieve some items from the back, now I did pay too much for end of season items but I love local shops and wasn't interested in hunting for what I already found, so that over pay is on me.

I am not from Gallipolis but I wanted to send some flowers to a friend there. I was getting pretty…read morefed up with online mega florists and wanted something old school and local. I found Floral Fashions and they were exactly what I was looking for! I told them the occasion and they suggested several options over the phone. They offer both silk and fresh flowers. I called 20 mins before closing and They were able to deliver a gorgeous arrangement to my friends within the hour! They even said that if they weren't home they would try again tomorrow because it was too cold to leave the flowers out...you don't get that with big box flower companies! The best part was that they are so local, they knew my friends address without me having to dig for it! The prices were reasonable, especially for the quality product and level of service provided. Don't worry that this place doesn't have a website, they are top notch!!

This review is overdue, but wanted to share that I've ordered arrangements from Floral Fashions for…read morea couple years now and the arrangements are beautiful and bring smiles and joy to the recipients. As a native of Gallia, I know it's not always easy to find quality services there, but we've never been disappointed with Flowal Fashions, from placing the order through delivery, they aim to please. We live out West and flowers are a way to send our expressions when we can't be present in person. Thank you Floral Fashions for using your talents to bring happiness!