This vet office has been amazing. We have been using them for 2 years. They have seen my puppy's…read moregrow up, saved my mom's dog, been there for us when we have needed them. I wouldn't go anywhere else. When I visited my mom from Colorado I brought my dogs here. Love this place! They are very reasonable on cost because​ they love your animals and care about their well being. I highly recommend them.

Here is my experience with this animal hospital. I don't mind traveling if the care is good and…read morethe facility doesn't take advantage of the customer by overcharging or adding unnecessary fees to everything. This is a 30 minute drive for us. Everything was good with them until I took our dog Maisey there for a stomach bug and annual shots and heart worms test. I had already taken a cat and my service dog there and had not had a problem. I give all our dogs and cats revolution for heart worms, fleas, and ticks. I find it superior to others and I like it's a once a month topical. This hospital does not sell it so I purchase and have always purchased through Chewy (just placed Remy's order without issue). This time when I put my info in Chewy couldn't get the hospital to confirm Maisey so I phoned. This is where I have the problem, suddenly there is now a $15 dollar fee for prescriptions each time for each one. This is outrageous, I've spent 19 years in the animal medical field and it never amazes me when a greedy veterinary hospital starts tacking on extra fees. Our dogs always get their annual shots and they even had the nerve to bump the dogs rabies vaccines back to a 1 year certificate instead of the proper 3 year. Maisey is over 12 years, Remy 5 years and a working service dog in the field; they have never missed their vaccines. Over vaccinating is the leading cause of carcinoma in canines. Instead of being honest and trustworthy they are out for $$$$$. I do not recommend this clinic. Do your research and find a clinic that respects the families and doesn't bleed them through the love of their pets.

While home from college, I recently took my cat to Animal Health Center of Dexter due to a…read moresuspected UTI. While there, I asked them to express her anal glands as well. Within 30 minutes of taking my cat home, she was bleeding profusely. I was frightened and in a state of panic so I called Animal Health Center of Dexter and explained what was going on. The staff member who answered my call was callous, uncaring, and displayed a total lack of concern. I brought her back up there to be seen for the bleeding, a staff member called told me the vet said she had passed a kidney stone. At this point I decided to call Primary Vet located over 5 hours away to let them know what was going on. After getting the records from AHC, they said it didn't make any sense that she would have randomly passed a stone after looking at her urinalysis results (especially without reacting). They asked me to check her anal glands to see if they were still bleeding. They were, pretty bad and my cat had started to scoot along the floor screaming in pain. Her regular vet then suggested I call the emergency line ASAP. Unfortunately, there are none available in the Dexter area. The bleeding subsided from her anal glands through the night thankfully, and I was able to have her seen the following day somewhere else. They were kind, compassionate and understanding. They were able to do scans to make sure there were no stones and comfort to my cat and ease my concerns. I have since learned from an extremely unprofessional message from the vet that this staff member incorrectly informed me of my pet's diagnosis, causing this unnecessary stress. Regrettably, the horrendous experience that I had with Animal Health Center of Dexter did not end there. I posted about my experience on my personal FB page concerning the poor treatment of both my pet and myself. I named the business only and NOT any individuals. The following day, after several others replied to my post with similar negative experiences, the Vet from Animal Health Center of Dexter contacted me directly through Facebook. She sent me texts not to apologize, but to allude to filing a Defamation lawsuit due to the negative review on my personal page accounting my experience. She attacked my age and intelligence along with questioning my integrity. She also expressed her inability to control the actions of the employees at the Animal Health Center of Dexter and spoke to the suicide rate of Veterinarians, her own poor health, and a desire to no longer practice veterinarian medicine due to the profession being "doomed and hopeless". The total lack of professionalism, personal attacks on my age/character/intelligence, and complete inability or unwillingness to accept any fault or misunderstanding on Animal Health Center of Dexter's side speaks volumes to the ineffectual care they provide. The bullying tactics imposed upon me after my negative experience were unprincipled, unethical, and hold no place in the world of pet healthcare that is both physical and mental for pet and owner alike. Personal feelings of the providing healthcare professional should not impact the level of care received. Aside from the business aspect of my experience, I have a genuine concern for the mental health and stability of the individual who contacted me. Her talk of poor personal health, unhappiness with her career field coupled with the talk of Veterinarian Suicide is a real concern.

I have used Dr. Parks, Animal Care Center for almost 50 years. He is knowledgeable, really care…read moreabout your animals and has saved many of our thru the years.

My dog has had 2 surgeries with Dr Ward. The first was okay. The second was a nightmare. They sent…read moremy dog home with the IV still in her leg. I asked about it before we left the clinic and it was supposed to be a huge bandage because when they removed the IV she was bleeding a lot. After we got her home I seen she was having trouble trying to get up. I looked at her front leg to find they never took the IV out. I called Helping Hands and talked to Amanda Dr. Wards wife. She tried to reassure me it was a drainage tube that some how had been placed in the wrong leg. I insisted it was the IV and she asked the other girls working if any of them removed the IV and they all told her no. So Mrs. Ward tells me if I can be there in 5 minutes they could take it out. I am almost an hour away so she suggested coming back in 2 weeks to have it removed She tried to assure me my dog would be fine for 2 weeks. I took my dog to another vet to take care of her. The tumor mass came back in under 6 weeks. The new vet removed it and to my great relief she informed me it was a fatty tissue mass and not a cancer mas as I was told before. All I had to do was change her dog food. It would have been very nice if Dr. Ward would have told me this instead of letting me think these masses was cancer. It would have saved me a lot of anxiety but then it would have interfered with his bank roll. I would not advise any one to take their pet to Helping Hands.

From the owner: Veterinary Servicesread more

Although my dogs and cats might disagree, this is a great place. I have a black lab mix, a boxer,…read moreand 2 bengal cat mixes. The staff is always courteous and listens to my concerns. My boxer is about 10 years old with arthritis in her left hip and her right knee. She could no longer get up the stairs and we figured she would soon be crossing the rainbow bridge. The vet prescribed an anti-inflammatory medication for my boxer. A week into taking the medication every morning and she was bouncing around and playing. She had no issues climbing the stairs and she was feeling much better overall. The staff really cares about you and your fur family and I trust them to take great care of mine.

From the owner: Heartland Veterinary Care provides veterinary services to the Jackson, MO arearead more

I have been going to this Animal Health Center clinic in Sikeston for at least 13 years. I have…read morespent many, many thousands of dollars at this clinic with my 3 dogs. I had my dog in there today for an eye problem and to get her yearly shots. Everything went fine until I got home and realized I did not have the rabies tag. I called the office and the male that answered the phone told me I did not get any shots today. I said yes I did. He read off the list of what was done. He said I was confused and my appointment for shots was scheduled for the 17th of Oct.. I said yes and she got her yearly shots also today and he disagreed with me again. He told me no she didn't and started to read the list again. What an attitude he had in his voice. Pretty much called me a liar and made me feel like I was trying to get something ​ for free. When I interrupted him he said do you want me to go ask the vet. Before I could answer the phone went dead. I called back and a lady answered the phone. I asked if he hung up on me and she said no, he went to the back to check. Again making me feel like he thought I was lying. Come to find out it was proven I wasn't lying because the lady checked and it wasn't put in the computer. I still owed for it. I went back over and paid after they put it in the computer and got the tag for my dog. It could have all been avoided if this man would have checked before he ran his mouth and pretty much accused me of lying. That is the last dollar, after spending thousands of dollars every year there for the past 13 years that these folks will ever get from me. All because an incompetent employee with an attitude. My 3 dogs will never darken your door again.

My family have been going to see Dr Steve for years. He knows us and our dogs like family. I also…read moreworked at the clinic while in high school. All of the staff is friendly and helpful. I still bring my pup in when I'm in town and Duke needs to be seen.

So, I've been going to Drs. Kathryn and Mason Bell since they took over Hillcrest, since the very…read moresame day they saved my cat. My husband and I live on a farm with lots of outside cats, plus my 5 inside cats and two dogs, who are now deceased, needless to say we're there a lot. Because the good Drs know our situation they work with us so we don't end up living outside with the friggin cats. Along the way there has been many surgeries to which I've never had any problems in the subsequent. The staff are good peoples. They've been through a lot with us, especially Millie, Laura and Sydney. A few times I called Laura crying and she was always so sweet and honest. She spoke to me when I called crying over whether or not to put my dog, Norman, down like I was a friend, not a client. Sooo I'm not sure who these meanie staff member are. With that being said I have some thoughts on the negative reviews. Firstly, I agree about the prices. They have risen substantially and I get why they upsets people, however, no one is entitled to treatment. It's a business, not a charity. In my opinion they shouldn't charge for nail trimming or ear cleaning if you're there for something else. I'm from Jersey where everything is 3x more expensive and my vets back home didn't charge for these services. Regardless, we have a choice to pay or not, like everyone else. Secondly, they ALWAYS provide an itemized quote. And will stick to it barring extenuating circumstances. I do not believe people who say they're hit with unexpected costs. Statistically speaking, we would have the same thing happen as some point. Some of the negative comments seem fantastical to me. And some of the writing is proof our education system is an abject failure. Anywho, I definitely recommend these guys. The level of care outweighs the cost. Just don't be poor, I suppose.

I do not consider myself a new client as I have used both the Doniphan and Poplar Bluff locations…read more While I was not overly impressed with the friendliness of the staff and Vet at Poplar Bluff, it was not enough to make me look some place new. I recently scheduled 3 surgeries for the stray cats that show up at our farm, 2 males and 1 female with 3 kittens. I paid the requested deposit per surgery. The day of the first two surgeries, one of the males was not around so I took only one in for the neuter. I explained to the receptionist that he is always around, but that the Utility company had arrived with heavy equipment to change out poles the day before and had spooked him. I was called after procedure to pick up between 12-4pm. I arrived 12:10pm. While preparing to pay for service I asked about the deposit for the missing cat if it would be applied to the rescheduled procedure and was informed that they had already posted the deposit for no show without 48 hr. notice. I get it, I work in dentistry and we also have that policy, however, we also listen to our patients and give grace when needed depending on their circumstance. I asked if they would consider waiving as I did let them know in advance, we were dealing with slightly still feral stray outdoor cats that I was trying to get spayed and neutered. Again, was told I'm sorry it's our policy. I paid and then waited 45 minutes for them to bring him out to me. I called the next morning to speak with office manager regarding the lost deposit. Again, told nothing they could do as it was office policy. I then politely cancelled the remaining surgeries and asked for the rest of deposit to be refunded to my card. I guess office policy of taking $50 is worth more than the thousands I would be spending on future business with them.

over-all best veterinary business in or around southeast missouri!…read more prices are very reasonable and staff is great!