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    Powell Richard R DDS

    5.0 (1 review)

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    8 years ago

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    The Dental Specialists

    The Dental Specialists

    2.7(9 reviews)
    5.3 mi

    I was referred here for a root canal by my primary dentist. When calling to schedule appointment,…read morethe registration representative said she ran my insurance and I would pay 40% per my plan. I agreed. After the root canal, I was sent a bill for almost $2,000, and was told that they had actually not run my insurance until the day after the procedure. After going back and forth with their billing department for 9 weeks, I was forced to pay the entire amount, with no offers of financial assistance plan. Do not make the same mistake by trusting that they will be transparent with you about costs, go elsewhere.

    Well the last two reviews have simply been about the appointment system or some extension thereof,…read moreso I figured I would write a review to help counter the low score based on my experience. I had a cracked tooth a couple years ago that my previous dentist decided to put a crown on instead of root canal therapy. I was thrilled and elated that a root canal was not needed because of all the horror stories that usually accompany that kind of treatment. After the crown was put on, I experienced constant throbbing pain for the next month. They ended up having to adjust the crown and I still experienced constant aches for the next year and a half or so. Finally I had just about enough as I could no longer chew on the right side of my mouth, so I stomached the fact that I might have to get a root canal and made an appointment with a new dentist to get a "consultation" on whether a root canal was truly needed or not. The verdict after I left was... "You might need a root canal". Gee thanks I didn't realize that when I made the appointment. Anyway they gave me a referral to The Dental Specialists and sent me on my way with a bill for services rendered. After I got home, I researched the Dental Specialists and was kind of appalled honestly at all the terrible reviews this company has garnered. After noticing that they all seemed to be centered around appointments, and not about the procedure/dentists themselves, figured I'd give it a shot. I called them up, and scheduled an appointment, and received a confirmation a couple days before. No issues. The morning of the consultation, I showed up, got taken back promptly by an extremely sweet dental hygienist and within about 10 minutes Dr. Law was there in the room with me going over the tooth's history. 5 minutes later after some cold and pressure tests and such, deemed a root canal was needed. So...I laid back and accepted my fate and prepared for the worst. The dental hygienist gave me some ibuprofen before the procedure so that we could get a "head-start" on any discomfort that may arise. Here comes the Lidocaine... They offered me a pair of headphones and an adapter for my phone, which I promptly took, and told me to relax sit back and listen to some music and if they needed anything at all I could just raise my arm, and if they needed me they would tap me on the shoulder. I suppose people get kinda grossed out over the sounds made during this kind of procedure, so I put on some Boston's "More than A Feeling" I closed my eyes, and i slipped away. :) You probably won't believe this but I can honestly say that I experienced 0 discomfort during the entire procedure. I mean I knew they were working on the tooth and going inside the tooth because Dr. Law went through what the procedure entailed, but I couldn't feel anything. About 45 minutes later, they were all done and I was ready to get going. Dr. Law walked me out to the receptionist office to discuss my post-treatment plan. 600 mg of Ibuprofen every 6 hours was the recommendation so I shook his hand, told him job well done, and walked out. 6 Hours later I took 600 mg of Ibuprofen...not because I felt an extreme amount of discomfort, but simply because I expected it. Needless to say, I haven't taken any more pain pills for the tooth since the procedure after that initial dose. I can only credit this to the fact that Dr. Law did such an amazing job and turned this whole ordeal into a non-event. I can say that I am now able to chew on the right side of my mouth with absolutely no problem and all I'm doing now is kicking myself for waiting so long to get it done. Thanks Dr. Law for the amazing job and experience. Hopefully I never have to see you again for this kind of procedure, but should I have to, I know who I will be seeing.

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    Powell Richard R DDS - oralsurgeons - Updated May 2026

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