Manny came out to the house for an estimate a couple of weeks ago. He was rude, smelled strongly of cigarettes, and coughed openly all over our home. We still called the office back to ask about estimate after a week and were told "you need to speak with Manny and he is out in the field doing estimates." Why is he out in the field, if he hasn't even sent the estimates he has already gone out to? UPDATE: It has now been over a month and still no estimate as of today - disappointing, gross, and a big waste of time. read more