I, as a single woman, had an awful experience at this establishment. I came in on a busy Sunday and sat at the only empty table nearest to the owner. I did my best to be polite and friendly which turned into him ranting about political views, talking ill of not only his employees but also paying customers (... yikes) until I put in earbuds. At this point he then proceeded to throw a paper airplane at me that struck me in the face, centimeters below my eye. ........ He said "oops sorry I was aiming for your ankle haha" and "well now I feel stupid." ???
I moved to the farthest table at the front of the shop at which point he started making rounds to each table, lingering between mine and another customers for a noticeably long time. Offering drinks to all but me (THANK GOD).
Later he made an announcement to the room that he was about to throw a paper airplane, "everyone watch out." Which I can only assume was a poor attempt at pretending his previous behavior wasn't harassment.
The owner of the shop has a shop cat that probably shouldn't be there. Don't get me wrong, I am all for shop animals as long as the animal AND the owner are able to behave. That being said the owner is NOT well behaved in regard to this cat. He made a huge scene about a customer who brought in her dog to pick up her finished work. She had family take the dog outside and was respectful throughout the interaction but the owner spouted off for at least 20 minutes after this, about how awful dogs are, how they shouldn't exist, how people can't read (sign posted on his door indicating no dogs) and pettily posted bigger signage on the door (later removed after he was done making a show of it).
The cat got paint on its fur while getting on to an occupied table. The owner got in a small child's face, pretending to speak to the cat, ranting to the boy about how the cat shouldn't be in the paint and so on.
If you are unable to maintain your composure when non violent / minorly frustrating occurrence happens with your shop animal, it needs to stay away from your clientele.
It was my understanding after it being explained to me by the owner, customers leave contact information for the establishment to reach out to customers once their pieces are ready to be picked up. After 30 days "unclaimed" work is sold to the public, after 3 weeks of no contact from staff, and difficulty reaching an employee by phone, I was told that everything in the shop had been fired and is ready for pick up. I'm not sure what happened to their policy about contacting customers when their work is finished but that seems to no longer be the case.
I felt unsafe coming back to this establishment alone and brought a man with me subsequent times thereafter to finish my piece. I definitely will not be coming back and have been telling community members about this outrageous experience. Please do not support this business, this guy is a creep and aggressive!!! read more