Ms Tandy is so friendly and nice. You stand in a cafeteria style line to pick your food. But afterwards, she walks around greeting everyone and making sure they feel welcome. I had a one and one (fried and smothered) pork chop, with a side of butter beans and macaroni and cheese. It also comes with yellow rice, which went well with the beans. I do wish the gravy had a little more flavor but all in all, it was pretty good. The cornbread was amazing. I needed another piece. read more

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I moved from way up north to Jacksonville over three decades ago, heard about this Resturant about five years ago, I've been getting takeout since, their smothered pork chop with wine beans, and cabbage with extra gravy and cornbread: the most incredible most tasteful experience in Jacksonville!!!!!!! the food is always perfect and so damn tasty read more

Potters House Cafe - My dinner tonight, smothered pork chops with rice, cabbage, and beans, with extra gravy and cornbread - Soul Food Near Me - Jacksonville, Florida

Excellent food all of their food is cooked to perfection we will definitely return for more

Perfect Timing, The line was short on this Sunday morning. The staff and servers had great attitudes and attention to detail. Good spirits! The food was very good & a great selection of food. It was clean and they had a mall security officer. I thoroughly enjoyed getting some decent fried chicken & collard greens! Well done! read more

Never had a bad dish there. Better get there before 5:45PM. The service is fast and courteous. Been there 4 times in the last month. read more

It was okay... they didn't have what I wanted. What I ate was okay. Service was okay can be better. Ambiance was vintage.

Food was great. If you want southern food this place is where to go. Service was quick fast and HOT. Great for parties of 4+ just know seats are limited. The restaurant looks clean and decent and homie. read more

Some of the Best soul food in Jacksonville, hands down. the service was great and nice all of the food was cook perfect after leaving shut em down my life was saved by the seasoned well done food from potters house cafe thank you for keeping Jacksonville alive read more

Never had a bad meal at Potters house! From there chicken to their pork chops, everything is great! We also had them catered at work everyone lovesl them. read more

Excellent soul food and I love the many items on the menu but I think the neighborhood is sketchy and I legally carry but if there is a chance I think I might need it I rather avoid the store !!! read more

Their prices are too high for a little bit of food and their prices need to come down and do military discounts

SUPPORT YOUR BLACK OWNED BUSINESSES. Potter's House is a delicious, homestyle and great flavor Soul Food Bistro. They offer counter-lunchroom style service: wait in line, order what you'll have and they plate it before your eyes and pay at checkout. Today, our office opted for their delicious ox tails. Served over rice with two sides. When you order to go, don't forget to ask for your gravy because it's delicious! While their prices are a little high, you get what you pay for: QUALITY, FLAVOR and CONSISTENCY. read more

Potters House Cafe - Ox Tails with Mac & Cheese and Candied Yams - Soul Food Near Me - Jacksonville, Florida

I have always loved a good soul food spot so when somebody recommended Potters House "Soul Food Bistro" I didn't think twice. Upon our arrival we were politely greeted at the door and shown where to go place our order and where we could sit. The restaurant wasn't busy and was very clean and welcoming. The servers were very kind and patient considering it was both mine and my wife's first time. My wife ordered 2 pieces of chicken (10/10), greens (10/10), mac & cheese (10/10) all seasoned to perfection and not too salty and the peach cobbler (11/10) was warm, savory and full of flavor without being too sweet. I ordered the 8 pcs wingetts (10/10), candied yams (10/10), mac & cheese (10/10) all seasoned to perfection without being too salty. The meal was very filling and not over priced. I will DEFINITELY be going back. read more

This restaurant was highly recommended for soul food in Jacksonville. The food was Amazing!! The peach tea was to die for! read more

Potters House Cafe - Fried chicken, Mac n cheese & collard greens - Soul Food Near Me - Jacksonville, Florida

So it pains me to make this review. I sincerely hope the owners make changes soon. I recently went here as I have for years. Ive loved this place ever since they were a little cafeteria in the church. I followed them to Kernan and yet again to their new location near Regency. Bought several cakes for holidays. Had them cater dishes for luncheons. As well as countless dinners with my family. When you think of soul food in Jacksonville, Potters House is everyone's first thought. With that being said this place has been severely disappointing lately. From the atmosphere, the employee customer service to the quality of food. It just seems like they have really lost focus on what the customers loved soo much in the beginning. I'm not sure if it's Covid having an impact on them and they might be doing their absolute best....but this can't cut it for me anymore. The service is extremely slow for it to be a cafeteria style restaurant. All food is prepared and ready to be plated. On average u will spend 30 mins to order your food when in reality it shouldn't. They are just not efficient. You can clearly hear the employees personal conversations and gossip while in line. You can hear the employees even complaining about their own job to each other. Very unprofessional. Thankfully there are now many other options in the Arlington area. I highly recommend Good Samaritan Kitchen food truck on Arlington Expressway or Sweet Mamas on Cesery. These are small businesses that take pride in what they are doing. You get quality, quality and great southern hospitality. The epitome of Soul Food. It's what Potters House used to be. Maybe one day they can make some process changes and we can have our spot back. Just not right now. read more

This is the most unprofessional food servicing industry ever! To be "church folks", I see why ppl label Christian's as hypocrites. The staff is nasty, bad attitudes, and unsanitary. They do not change their gloves in between order. I mean a person can be allergic to what the last person got. VERY HIGH RISK! They scratch their heads and pick up their phone in the middle of making your food. They rush to make your food, you can't even tell them what you want. They want to throw whatever they want on your plate and act as if you're suppose to take it. And when you tell them that's not what you want they catch an attitude. They give out small portions of food and when you ask them for a little bit more they tell you to "stop begging" as if you're not paying for your food. I mean, how unprofessional! I'll never eat or bring my family to this disgusting place. If the food spots are like this I can't imagine the church! read more

I was able to get right in and out the line wasn't that long. The food was hot and fresh like it always is. And the staff was amazing I truly love coming to this establishment the atmosphere and food is always amazing! Make sure you check them out you will not be disappointed! I had the oxtails, yellow rice with extra gravy, Mac and cheese, yams and cornbread. read more

The food was great the customer service was great also I would recommend to friends and family my sister has not been to Jacksonville and the first day she came to Jacksonville I took her to try this restaurant and she loves it she will be moving here and she actually can't wait to come back and try the food thanks for the excellent service read more

I love this place! Good food and service. It's a favorite among my team at work when we're looking to cater.

So, I came here initially for a wedding. At the wedding the food was so good that I had to come back for more! This is one of the best places when it comes to soul food. MY FAVORITE thing on the menu is the either the cabbage or the greens. I didn't realize you can host events here either! Which is great. The wedding was beautiful and food was delicious! The manager is a woman name Me'Lisa she so amazing & helpful! The customer service is great! I don't have many photos of the place but nothing but great things to say! read more

Large Restaurant, fast service and very clean. Carrot, whole corn, was too sweet to eat. Field peas are very tasty. The waiter was very understanding and substitute with no problem at all. Very large portions of food. It was ok, but not top on my list. They do not short step on putting sugar in their food. read more

I haven't eaten here since 2016 and I had the oxtails I was very disappointed. They were very tough to chew. Before I had eaten there and started Went back with a friend a year ago, he got a plate of smothered chops the gravy was too watery. He was mad and complaining the whole time. read more

Good food and tasty. The oxtails was amazing I loved the cabbage and the Mac n cheese

Awesome food great people working there that actually care about their guests, Had to wait in the line a little bit because they were so busy but thats not going to take away from their 5 stars after all its a good thing that everyone wants to go there to eat and we were there for lunch. Special shout out to the Miss Lady that was in the dining area that kept checking on us to make sure we were taking care of. I drove 25 minutes to this place because of the recommendation and I am so glad we did .....Keep up the great work we will be back soon....., read more

Potters House Cafe - the interior of potters house cafe - Soul Food Near Me - Jacksonville, Florida

I LOVED this place!! I wish I would have remembered to take pics! I had the fried chicken, collards, Mac and cheese and sweet potato soufflé. Topped it off with sweet tea! Everything tasted as if somebody's grandma had made it. I don't have one complaint. We had a large party (over 40)and they accommodated us with ease. My only problem will be staying away! read more

Old reliable, they never let me down! The food is always good. Best soul food in town!

So this is my second time here, I love this food... I took my sister here for the best soul food in Jacksonville. Cant wait to go back, the food last 2 days... read more

I've never been disappointed with the food! I've only eaten inside once, all other times we've had it back at the house. It's a cafeteria-style soul food kitchen and it is delicious. The collards are always cooked perfect, chicken is always crispy, and the macaroni and cheese is delicious! read more

Great food, long lines!! Good service despite COVID 19! First time visiting Jacksonville, this place didnt disappoint!!

The macaroni and cheese today was burnt and dry. The country fried dark meat chicken wasn't seasoned. The greens and cornbread was delicious! read more

They have the very best oxtails I ever had! There yello rice is delicious served with the oxtails with 2 additional sides you get ur money's worth read more

Love it !!!!! Food is consistently good and so is the service! If you're ever in the area, this is the place to be!