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    Potter & Potter PLC

    5.0 (1 review)
    Closed 9:00 am - 3:00 pm

    Services - Potter & Potter PLC

    Accountants

    Current year tax preparation and filing

    Past year(s) tax preparation and filing

    2 More Services

    Audit and conflict resolution support

    Tax planning

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    Recommended Reviews - Potter & Potter PLC

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    12 years ago

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    Diamond Tax Services

    Diamond Tax Services

    (4 reviews)

    After screwing up my 2020 return because of large stock trades and a nastygram from the IRS, I…read morebrought the whole mess to Diamond Tax to straighten it out and get back into the good graces of the IRS. After slightly over correcting on the amount I paid the IRS, Diamond decided to "audit" my 2021 return, on their own initiative. Diamond decided to file an amended return for 2021. I just received a check from Virginia for $2225, with a pending refund from the IRS for over $5000. What a nice surprise right before the holiday season! Thanks Diamond Tax Service! I'll definitely stay with you for my 2022 filings.

    I needed to have my taxes done for 2021 & just moved here a year ago. A neighbor recommended…read moreDiamond Tax Service on Monticello Ave. I called to make an appointment & was told that I could just drop my taxes but I said I wanted to meet someone in person for the first time & was told to ask for Cathy (I think she is the owner) & when I ask about the charge she said it started at $125 depending on how many forms she needed to use. I explained that I was retired & lived alone & didn't have much of anything to claim. Made an appointment with Cathy the following week & when I arrived a gentleman approach me & said he would be doing my taxes. I was disappointed that she didn't know me but she felt it was okay to pass me along to someone else! Come to find out he has only been there 2 wks. & he seemed a little uncomfortable . I'm thinking it's a simple return! We were done very quickly. He told me almost everything I ask about wasn't a deduction. I left feeling uneasy about my taxes. I called back 10 days later to find out if my taxes were done since no one contacted me & the receptionist said yes & I needed to come in & sign. When I asked how much she said $215! Needless to say I was shocked because it cost me less in California & there I had more to claim. My return was only $225 & I have to give it to them!! I will never use them again because they are a bait & switch company. I'm 77 years old & they should be ashamed taking advantage of the elderly.l

    H&R Block

    H&R Block

    (2 reviews)

    We (husband & I) have been coming here for 5 years and have always received exceptional service! We…read morestarted seeing tax preparer Michael, but since he left we started meeting with Maria Lou. She has been excellent for the last 3 years! We recently had an outstanding experience with her! She made the entire process incredibly easy. We brought all our documents with us, and her expert guidance turned what is usually a stressful task into a breeze. She took the time to explain every step, ensuring we understood everything along the way. I highly recommend their services to anyone looking for a smooth, hassle-free tax preparation experience, esp if you don't want to do yourself because you fear making a mistake. We also opt for all of the audit protection packages afterwards. Also, we always book at the beginning of March because by then, we have collected all tax docs. Thanks Maria Lou!

    If I could give this location 0 stars I would. I came here in 2018 because they were advertised as…read morecheaper than my normal tax guy. I only had one W-2 and was under the impression they'd do a good job. However, I ended up paying $50 more than my normal tax guy charges me. Not only did they quote me a cheaper price but they failed to file my state taxes. I have now just had to pay state taxes from 2018 in addition to paying an additional $90 for my tax guy to fix this mistake. Do not go here. The people are friendly but it will charge you more in the long run than needed.

    Brigham, Calhoun, Whitson & Associates

    Brigham, Calhoun, Whitson & Associates

    (1 review)

    I was a client with B&C for 2 years, when I attempted to make my appointment for the 3rd year I was…read moretold they wouldn't be doing my taxes any longer and to find another CPA. No notice was given or reasoning other than they felt they couldn't provide me with the service. The only thing I could think of was when I asked why my invoice increase drastically from year 1 to 2. I asked for an itemized invoice detailing my billable hours, which was denied. When I asked for more detail about the invoice I was told I could seek service else where. Frustration aside from year 2, I chose to return for continuity only to be told in Feb by the receptionist to go elsewhere. Overall very nice up front with many hidden fees which won't be disclosed. Hours were told to be estimated over the many returns they work. If questioned they, without warning, refuse service. No letter in the mail, or explanation will be given by the partners who, make the decision. Extremely high fees also. Think twice before deciding to utilize their service. If they'll treat a retired disabled combat vet this way how will they treat you?

    From the owner: As an office of Certified Public Accountants, we provide services to individual, trusts, estates,…read morenon-profits and businesses of all sizes. We offer tax preparation, tax consulting, probate accounting, payroll processing, and many other accounting services for those in the Hampton Roads area. We work closely with local attorneys in providing trust and estate tax consulting and return preparation. Your success is our success, and we look forward to working together with you to achieving the bright financial future you deserve!

    Potter & Potter PLC - taxservices - Updated May 2026

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