Terrible branch of the chain, probably the worst out of all of them in Prague (and I've tried them all). I had three courses - all of them were lackluster. Undercooked meat, overcooked sides, cold and mushy. Food took forever to come out.
The worst of all was the staff. Our waitress was slow and incredibly rude. She got our order wrong and didn't bother to apologize or check in with us even once. I tried to complain to one of the higher ups (his name was Tomas Jindra - according to him - had no name tag). He basically laughed our complaint off and told us to leave the restaurant (which we were about to anyways, as we had payed and didn't want to stay another second).
I used to be a "semi-regular", but for a while now the food has been getting worse and the staff progressively more rude. Will NEVER COME AGAIN, and I'd recommend you all to try one of the other Potrefena Husa branches, rather than this one. Too bad. read more