The shop is closed; there's a notice on the door. The store is closed and is no longer being…read moreserviced.

The owner has always been so helpful and easy to talk to about your health care needs with all of…read morehis assorted items... I will really miss him and his store

I would highly recommend On the Mend, if you need that extra sturdy rail to hold onto in your…read morebathroom or poolside. Didn't want to trust a suction cup grab bar, so I called On the Mend. They make sure your grab bar is installed firmly. They came to our home and recommended which grab bars and where they should be installed. We have one by our soaker bathtub and another one near our inground pool and hot tub. They look great and speak safety. Reasonable prices, great customer service and install. Glad I have them before there is an unfortunate incident.

I needed a knee scooter for my Mom as she had broken her ankle. I emailed On the Mend and they…read moreimmediately emailed me back. They let me know what scooters they had, as well as sharing with me that they had plenty on sight, so to just come in at my convenience. I went in a few days later and I rented a scooter in less than 5 minutes. They were so helpful and most importantly genuinely kind and compassionate! When I returned the scooter they asked how my Mom was doing..... and truly cared. I was very grateful for their service. Thank you ON THE MEND!

Best place around if you need any medical equipment . He knows what he is talking about. If you…read moreneed sometime he does not have in stock he can get it for you in a day or so. I bought two elective shooters and could be more happy than I am. He fixed my wife's walker for a very reasonable price. His prices are the best. He is a expert about medical equipment.

Arrived during official working hours just to find the place completely locked. There is a paper…read morenote on the door saying "by appointment only," but there is absolutely no mention of this on their profile online. Total waste of time. Update your hours and stop misleading people.

Let me start by stating that I have been on CPAP for almost 20 years, so I have dealt with a number…read moreof DME's. SoCal Respiratory is the best of the best. It is hard to imagine more dedicated and attentive people than those at SoCal Respiratory. Anyone who has been to other DME's knows the drill, Someone with little interest gives you your 15 minutes with the goal of getting you in and out with a machine that will generate the most profit for them. And good luck giving them a call and getting any timely response. I specifically requested a physical prescription, in hand and not electronically sent, and called different DME's to find the best one. When I called SoCal Respiratory, Claudia was so attentive and answered my questions and seemed to really care. I even called back and got the same treatment. It was important to me to go to their office so I drove there and dropped off my prescription and other documents. I faxed whatever else that was required by Medicare. Alex called me and let me know that my machine was ready. He was so informative and answered my questions. Even though I have used CPAP for years, Eddie took the time to explain the new ASV treatment during my consultation and made sure I left with a mask that would work for me. Both he and Alex really know their stuff. In the sea of horrible DME's it is so refreshing to find one like SoCal Respiratory. I can't thank and recommend them enough. John

Alex, my contact is great. But I had a problem with shipping…read morewhen supposedly my August shipment was left at a group mailbox area for 148 units, instead of being delivered to my door. I wondered why I never got it, so I called. And that is so was dropped off, so no supplies. I have always told them that when my order is up I would pick it up. I love e only a mile away. I live in a gated complex with over 600 units. If it was shipped UPS, USPS, FedEx or even DHL they know where I live by name. So now I have to wait till November. I will make do. But I am upset.

Wow! I wish there were more stars to give them. My wife and I bought a power chair, and they…read moredelivered it! I had a part that needed to be fixed on my scooter and they not only ordered it but they installed it too! Great customer service. Ben was amazingly helpful. I can't recommend them enough!

Initially, I went in there to buy a blood pressure sleeve for my wife because I thought the one…read morethat she had was not correct. The gal refused to sell me one because she said mine was perfect for her, and didn't want to take my money. I was very impressed with that. Most entities would sell you one anyway, in my opinion. In fact, we went to another store first to buy a cane, and the lady sold us something that we couldn't use and try to sell us other things that we didn't really need. Long story short, we ended up buying a cane and eventually a electric wheelchair. They also gave us a sample of a CBD Balm, and said it will immediately take the pain away from my wife's arthritis in her knee - with a comment that "I know you will be back to buy the product because it has worked for everyone that I've done this with". They were right! The pain goes away immediately, and we have probably recommended this product to at least 10 to 15 other people who suffer pain from arthritis. What impressed me the most also, was the attitude of their customers coming into the store to buy something. Most of them seem to be repeat customers. I've also ran into friends that know the store, and say it's the best store for product, service and value. Everybody there is very professional, they know their products, and the service is way above any five star rating I could possibly give. Not only do I recommend this store, we also have become a part of their family.

I was sent home from the hospital requiring 24/7 oxygen. The vendor the hospital contracted was…read morehorrible. They were late on delivery, no communication and difficult to reorder my needed oxygen tanks. Thankfully, my cancer-coordinator helped me get a referral to replace them with O2 Relief! From the first email to our in-person visit to their showroom near HMart in Irvine, Issa was professional, prompt and patience to explain the many features of both in-home and portable oxygen concentrator units. All covered by Medicare, and he took of all the paperwork to transfer away from the previous vendor. Yes, I highly recommend to Issa and his team at O2 Relief.

Compassionate experts who truly care. "Navigating oxygen…read moretherapy can be overwhelming, especially on short notice, but this company (Brook and her colleague Sandy) made it incredibly easy. The specialists answered all my questions without any pressure and guided me to the right equipment. Outstanding customer service, reliable, efficient delivery and premium quality products. The delivery man Fransisco was so informative and helpful. A business you can trust!"

Staff is so kind and very helpful they always get my…read more Prescriptions filled quickly! Now my go to Pharmacy!!

I am so incredibly happy to have found this place. My doctor and pharmacy were giving me the…read morerun-around and denying me the specific brand of the medication I wanted. This pharmacy called me (after I submitted a GoodRX) to let me know it was not covered, however I could pay for it out of pocket. After stating that I needed a specific brand of this medication, the pharmacist stated she would call to see if they could order it and that it would likely be a 5+ day wait. She then called back a couple hours later and told me it was ordered and that it would be there the next day! After getting so much pushback and guarantees that were fake from my insurance pharmacy and doctor, I had a seamless direct experience here and felt so acknowledged by this pharmacy. Not only are they efficient and helpful, they are so so kind! I will definitely be receiving this medication here recurring for the future. Thank you thank you thank you!!!!

I was really impressed with Newport Medical Supply. The showroom is beautiful and they have a…read morereally nice selection of high-quality medical and recovery products. I was especially impressed with the supportive braces and the Hyperice products with heat and massage that have been helping with my low back pain tremendously. The staff is super friendly, knowledgeable, and helpful without making you feel pressured at all. They take the time to answer questions and help you figure out what would work best for you. So glad I found them and I highly recommend!

I am so lucky I found this place with my on line search. 97 year old Dad broke his scooter, not…read morerepairable, and needed replacement ASAP. Norman was kind and helpful over the phone. Scooter ordered and loaner brought to his care facility THAT DAY in a few hours. When the loaner arrived it was the exactly the scooter Dad wanted. We kept that one,, with credit on purchase. They helped me scavenge the old scooter and save useful parts, battery and charger. I can not say enough good things about their kindness and helpfulness.