Dr. Katrina is so sweet and helpful! Been going here for years and never have been disappointed. They're incredibly thorough, professional and love the Mom Pop shop kind of vibe. It's so rare these days. Would definitely recommend it here! read more

Excellent pharmacy! Very nice staff! They make a compound for me. Highly recommend them!!!

The service here is awesome! You really get the warmth of a small town feel in a big city! The staff is always very friendly and attentive and you can always get what you need here. They have a wide selection of medical equipment and it really helps to have them locally when in a bind! Thank you West Pharmacy for always being the best! read more

West Pharmacy - Store front - Pharmacy Near Me - Huntington Beach, California

Katrina was excellent in helping me out with my husband's medications. Even though I didn't end of purchasing the needed in question due to mix signals on my part, we will definitely be doing business with them in the near future!!! This is the Customer Service you deserve from a good company and will draw you back each time. Thank you, Katrina for all you efforts. Much appreciated!!! read more

Lets wait and how things go! I called for a price for my dogs necessary heart medication in December (when I called the order in January they said it was five dollars more ($50) and they couldn't honor the previous price plus they wanted $2 each for the little plastic syringe to measure it . They would give me one, and tape it so as not to over medicate her. My previous compounding pharmacy said they would charge one $1 per little plastic vial and a third when I went into (thinking it was the right pharmacy) said they give some some-. My regular pharmacy gave me a handful no charge. Ouch. Good thoughts but sort of got the Bad Feels. read more

This pharmacy is a local's gem. Even if I wasn't local I would still make the drive out here. The pharmacist on call is so sweet and really knows her stuff! They have better prices than the big pharmacy too and really have that personal care touch. They have an amazing compounding side as well that you don't see with the bigger pharmacies. They have a big selection of items as well! Thank you to all the care you give us! read more

Yesterday I purchased some wound care supplies from West pharmacy. I needed a pair of surgical bandage scissors. The one they recommended did not cut the thick bandage so I brought them back to exchange. They don't honor returns or exchanges or Refunds. She said when she tried them they worked. The bandages I was cutting were much thicker. I need a surgical bandage scissors. read more

LOVE West Pharmacy! They're more of a mom and pop shop type of pharmacy and their customer service is A1! Now, a huge reason for that is because of their AMAZING store manager Sabrina! She pays attention to detail and knew exactly what I needed! Everything was super organized and labeled and easy to find. She is definitely a great asset to the team! Thank you Sabrina for going above and beyond to help me find what I needed for my nana! We need more angels like you in the customer service field! read more

West Pharmacy exceeded my expectations. I work in the medical field and I usually order products from big companies but I needed some lidocaine and normal saline urgently for reconstitution and some patients. I reached out to west pharmacy and was able to receive everything in 1 day. The pharmacist is warm, knowledgeable and very helpful! Will be back read more

West Pharmacy - Pharmacy Near Me - Huntington Beach, California

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Very friendly staff, BUT...... They have a strict no refund, no return policy. Period! If you are a reputable business why do you not stand behind your merchandise? I understand no returns or refunds, but no exchanges? Very shady. My husband purchased a support sock but it was the wrong size. An innocent mistake. Why would you not exchange it for a larger size? Never opened or worn. Their prices are extremely high also. I will not return. read more

West pharmacy is the absolute best! Dr. Katrina Bichai is very thorough and truly cares for her patients. 10/10 recommend this location!

This is the best Pharmacy I've ever been to. The customer service is excellent. I don't have to wait, my phone calls are returned, and there is always follow up on my prescriptions. I also get to talk to the pharmacist every single time I need to. I highly recommend this pharmacy over the big brand chain pharmacies where I've waited forever and barely got any help at all. read more

Avoid this place at all costs, they are unethical and predatory. I went in two days ago to get masks for my family as required by our current stay at home orders. They are knowingly price gouging their customers for them. I purchased 3 disposable surgical masks each for $3. When I asked what the regular price was the manager told me that they were about $9 or 10 for an entire box. When I informed her what the store was doing was illegal price gouging all she said was that she knew. It takes a special kind of immorality to prey on your community members during a time of crisis. I did report them to the proper agency and I urge anyone else that has been gouged by them to do the same. read more

Buyers be ware! You get stuck of what you buy at this pharmacy and you will later find out they charge double or triple the price of what the item worth. My mom bought a pair of compression stockings here for $$15 and Nancy the owner was the one who measured here wrongly, when she tried it on once she got home it was very loose, so she returned the next day to exchange it and surprisingly they refused to exchange it claiming that she got the right stockings with the right measurement! We got really mad and after a very long argument and long wait they did exchange it. So if you want to experience this terrible experience go ahead and use this pharmacy! read more

Nancy jumped through hoops to get insurance approval for a transport chair we needed on very short notice. I highly recommend Nancy and West Pharmacy in Huntington Beach for wheelchairs and medical supplies. read more

Went to West Pharmacy on January 2/2024. My parents are in a memory care now and I needed to buy them some things that I have zero experience in. SABRINA was helping me. She was beyond amazing!! She was very caring and compassionate! She obviously loves people. She made something difficult much easier to deal with! Thank you Sabrina. 5stars! read more

Excellent customer service and products you cannot get at your local drug store! Like bandaids for wound care! Highly recommended

Poor customer Service. Falsely advertised products. No exchanges, refunds or store credit. I purchased product that did not represent description. West Pharmacy would not back up product even though they agreed product was not represented correctly. Staff was unfriendly and rude. Would not return to this pharmacy. read more

The staff and pharmacist were extremely friendly and welcoming, always treats me like family when I go in.

I needed surgical tubing to rebuild a water balloon launcher and this place had what I needed. I called all of the other medical supply locations and struck out until another one told me to try West. We were able to launch water balloons further than prior slingshots. We were able to dominate the water balloon war!!!!!! Thank you West Pharmacy. read more

If you are looking for a family owned pharmacy with amazing customer service West Pharmacy is the perfect spot. I was in need of a medical device for my niece who just had knee surgery. Our machine was not working so I called West Phamacy. The owner went ABOVE AND BEYOND to make sure I had what I needed. Stop supporting Corporate chains that do not care about you, visit West Phamacy and see what family owned really means. Thank you to West Pharmacy, faith in humanity restored. read more

What's better than a locally owned family business that respects the CDC guidelines, goes above and beyond to help customers, and sells great quality stuff that works well? Among all of their amazing staff, Katrina, in particular, is the star of the pack. Way to go!!! read more

Joseph is so nice and helpful. I had a special need and he scoured the store for my request. I called ahead and he was ready for me. I was in and out of West Pharmacy. A nice old school pharmacy that has all the odds ends and unique needs. read more

Ok. Total Mom and Pops kinda place. Like an old school pharmacy. Ran in here to grab a friends prescription. Didn't even know it was there. I was in and out in less than 3 mins. Seriously. It was great. I like that! It's the kinda place that actually still has crutches, wheelchairs and things. The pharmacist was friendly. Nope an upscale place but not a total dive either. read more

Love this pharmacy, always helpful and always on point when they say your script will be ready. It's privately owned and I go here just to support local business vs the bigger retailers read more

Such a great experience today purchasing compression socks! Sabrina was so very kind and helpful when I phoned the store first... she answered all of my questions with care and concern. Then when we came into the store to get measured for the socks, Sabrina was again professional and knowledgeable! Thank you Sabrina for being a great store employee as well as a very nice person! You are one in a million! read more

They are very helpful. They have good offers. They are experts when it comes to the compression socks. They have everything when it comes to medical supplies. read more

I have been a customer at West Pharmacy for over a decade. It's a family run business and they treat everyone as family. They, particularly Katrina, always go above and beyond. read more

This place has it all. Most places run out of the medications you need. They always have what we need. They also have every other type of supplies you could imagine from large pads for when kids get sick and you need to lay them out etc etc. staff is always helpful read more

I am very impressed by the variety of items available at West Pharmacy!! This pharmacy is my go-to for medical supply and pharmacy needs! The staff is incredibly knowledgeable and kind. They even helped me measure and fit compression stockings for my grandmother. Thank you West Pharmacy! read more

I love it when mom and pop places are still around. Despite the Walmart across the street, West Pharmacy is still kicking. They had the EMT scissors I was looking for and the service was great. The lady behind the counter has two sons who made Eagle Scout. What a neat lady! I would recommend them in a heart beat. read more

This is the type of pharmacy where you will find medical supplies and I don't mean the usual suppository and aspirin but items like eye patches and not the kind you find at Halloween, tongue depressors, those weird tasting lollipops you get the doctor, plus the usual gauzes etc etc. The staff is friendly and helpful. If you are in need of a medical supply not found at the typical pharmacy I highly recommend it. read more

They deceivingly talked my grandmother into spending $200 on a walker that's selling for $50 everywhere else. My grandfather who has Alzheimer's explained that the people forced him into one that made it more difficult for him to walk! They refuse to return it even though its only been 2 days and is still completely unused. It's sickening that this business is preying on the elderly who don't realize that they are paying 4x what they should. There are various locations (Walmart, CVS, Amazon) selling this same walker for $50. What a huge scam. What a disgusting company looking for a quick buck from the pockets of those most vulnerable. I will be helping my grandmother to file a chargeback with her credit card company and I will be complaining to the Attorney General. Completely DECEPTIVE and SHADY business. DO NOT GO HERE. PLEASE HELP WARN YOUR FAMILY MEMBERS WHO ARE VULNERABLE NOT TO GO HERE. read more

Overpriced and not very good service. I went in looking for a stethoscope, I found a Littman 3m Select in black. I inquired about different colors and they told me it only came in black. I purchased the stethoscope for $90 including tax. I went home and did some reasearch and found out not only did this stethoscope come in other colors, but it can be purchased for HALF the price many other places. I wanted to return it, unfortunatly my receipt says all sales are final. Shame on me for not doing my research first Shame on them for charging DOUBLE the retail price. read more

Stopped in fit some cough medicine while running errands in the area and it's ok I mean pretty average. Not as big as a cvs or Walgreens.

I called and asked if they carry a standard / regular adult leg cast shower protector. They said they did so my friend went down their and bought it for me. They quoted me $25.00. Amazon was only $15.00 but I wanted to take a shower right away. My friend came back with a FULL LEG cast cover that had some weird saucer disk on it. It was also $30 plus tax. Obviously it was too big and awkward. So my friend drove all the way back there to exchange or refund it since THEY Made The Mistake and sold us the wrong item. They Refused to do an Exchange or Refund . Keep in mind that there is NO VISABLE SIGN saying no refunds or exchanges. The receipt says all sales are final which you receive AFTER you pay for it. They also do not tell you they won't refund or exchange items. I believe this may be illegial because there us no notice posted. BUY from AMAZON not WEST PHARMACY. read more

DO NOT GO HERE, I am so freaking ticked off right now I could spit nails! I have been buying Lugol's Strong Iodine by prescription for several years from this place. It has never been an issue until today, then they decided to throw me under the bus. I called to place another order and was told by Katrina that their distributor did not have it and I would have to find it some place else. When I pointed out that they were the ONLY place out of all the pharmacies I originally called and it was medically necessary for me to have it and would they locate another distributor for it. She actually had the audacity to tell me "well you can go outside the country" or call around. SERIOUSLY? I even asked her to look in their Physician Desk Reference to find some of the manufacturers so that I could track it down that way. Her comment? "I'm too busy". What kind of thing it that to say to a patient who's life will be turned upside down because they are TOO FREAKING LAZY to help source something that a patient needs for quality of life? Fine, you want to be a complete witch, I will be reporting this incident to Good Neighbor Pharmacies to whom they are member. If possible I will figure out how to file a complaint to a reporting agency for pharmacies. Their behavior in this matter is so repugnant as to be unbelievable. WHO DO YOU THINK YOU ARE?!! Under no circumstances should you go here. They have their heads where the sun don't shine and don't give a hoot about their patients or their well being. P.S. On 10/21/14 I sent a copy of this review to corporate. The behavior at this store was inexcusable and I for one will go out of my way to make sure that no one I know ever goes near the place again. read more

Amazing staff that are very knowledgeable, especially the pharmacist Katrina. She takes the time to answer and educate you on the drugs you're taking. She always have a great personality and does everything she could do leave the customer satisfied. They get the prescriptions filled in a very timely matter and have the best prices around. Definitely recommend them for all your prescription needs read more

I started going to this location about a uear ago..they are always very friendly and knowledgeable. Most importantly the attnetion to detail is good. Highly recommended read more

I love this pharmacy!! It's a nice break from a Wal Mart or CVS where everything is so corporate and the pharmacists are so short with you because they have to much to do. Katrina is always kind and is super helpful. I will continue coming here for as long as they're here!! read more