This business should not even be open. I had such a bad interaction with them it was beyond anything I had every experienced before. I went in there because UPS directed a package no one at the house could stay home and sign for. I never once wanted it sent there. Through the whole two day process Mauricio had a very bad attitude and was combative. When I got there it was for my mother and UPS advised me to bring an email they sent and show him the email with my ID. I was picking it up because she works and it was hard for her to go and get it. I have picked up numerous UPS packages for her on numerous occasions from the UPS Store and the Customer Center. UPS always releases the package as long as you follow the directions in the email. The gentlemen that was there Mauricio was so rude and just plain unreasonable. He acted combative and mentally unstable. He advised me that he could not release the package to me even though the instructions sent by UPS advised him he could. When I tried to show it to him he just kept yelling at me. I tried to show him my ID and he kept on turning his head. When I told him what UPS told me he said no. He refused to look at the instructions and the ID. When I pushed the matter he threatened the police and called me a package thief and to "get out I was fraudster." He then wanted to take my picture for the police. He was a complete moron and was insinuating that I was a criminal. As I was leaving he was out on Lafayette Avenue yelling that I am a package thief and he was calling the police. I proceeded to call UPS and the woman on the phone told me, "she was horrified at his behavior." By the time my mom arrived after I called her he had a closed sign up on door and locked the door. What was he scared of? He then proceeded to yell at her for like 10 minutes and give her a hard time over the package. He then proceeded to tell her about people banging on his counter. I never did that. What was he hiding from? Why did he go into the street to yell? It was such a degrading experience. If this is what a local small business acts like then I will go to UPS in Mahwah or take it to Nanuet. I have never in my life experienced such poor behavior. I have filed complaint with UPS, PostNet Corporate and the Suffern Chamber of Commerce. This man is clearly not mentally stable and should not be in business. read more

I was expecting a delivery from Amazon but I knew I wasn't going to be home at the time. I called Maurice at Postnet (I live 5 blocks away) and asked him if it was possible for me to leave a note to the driver to leave my package with him, and he said that of course it wasn't a problem. At Postnet they are always ready to help, even if it doesn't create any income for them, and that's why, whenever we need to print or ship something we go to them read more