My ten year old is obsessed with the Keen Newport sandals. Had to do an emergency shopping trip to…read morethe KEEN garage see if they were as good in person as they looked online- she had done a ton of research into the best sandals that were water friendly but also had a rugged sole for hiking. We went into the KEEN garage and Zia was super helpful and patient as we tried on different sizes, even though we were still looking around and weren't ready to buy yet. I love this place. super friendly, fun neighborhood to walk around in, and they have a shoe vending machine out front :)

Hello I am writing to share my recent experience with Keen…read more I was interested in a pair of Keen liberty with a heel in size 12. I called the Portland garage store asking if they had a pair. The salesman who answered found a pair and sat them aside for me. Once I got to the shop he pulled out the boots and they looked great and were the correct size but had the wrong heel being a wedge sole. I asked him to get the 90 degree heel version and he told me they do not stock the heel version in the store. I thought that was strange being the flagship store and said so but the employee told me they cant stock everything. I tried on some Liberty in size 12 and they felt small. All my other keens fit in size 12 and have a wide toe box. I asked the employee if the leather on the toe was just leather or had a toe stiffener. He told me the boots had no toe stiffener and were just leather. Some I ordered in a size 12 even though they felt tight because I figured the leather would stretch. I ended up paying for 2 pairs of boots. Some grey steel Gibson boots and ordered the Liberty with heels. When my boots arrived a week later I opened the box and was disappointed to see the scratches and wear on the leather. It is so frustrating because all the Liberty boots in the store looked great. I own a pair of 6" Dover in magnet, 6" Cinicinati in belgian, 6" Dover in brown all ordered from Zappos and they all arrived mint condition. I actually got a 10% discount from that store. So it would have been cheaper to just order from them. I wanted to support Keen and check out the garage location as I had never been. The experience was lacking. The employee pulled the wrong boot, then claimed they didn't stock the one I wanted. The problem with that is when I called a few days later the next employee told me they have always stocked the heel version of the liberty. So did this guy lie to me to cover up his mistake of pulling the wrong boot? Also he does not even know what he is talking about when selling boots. The Liberty in a soft toe has a toe stiffener. I suggest he watch this video where a bandsaw cuts the boots in half. It clearly shows a huge toe brace. https://www.youtube.com/watch?v=rP1n3tx_vtE&t=90s It totally makes sense just wrapping your knuckles on them as it feels like hitting wood. Also no wonder they felt tight even though all my other keen boots fit in that size. Even if the boots had not arrived damaged. I would have needed to exchange for 1/2 size larger since the toe stiffener eats up so much toe box room. It kind of baffles me why the flagship boots have a smaller toe box. This was a frustrating, time wasting experience. I think I will be taking a break from Keen.

I have had great luck with this company. They have printed the contents of a manual in a timely…read moremanner. The workmanship was excellent and the cost was very reasonable. Everyone was helpful and polite. They also have the best humorous cards I've found in the area. I drive 35 miles to get those cards! Well worth the drive.

I have to give them five stars because of the comment saying they refused to participate in the…read moremask madness. Also, they have been helpful making me a sign.

Office Max has run hot and cold over the years. Many times the shelves are in disarray, items not…read morein stock and all you get is an "Oh Well" or "We can order it." I've also been in and had great service, price matching and acknowledging pricing mistakes. I have used Staples and Office Max, and if Staples was closer I would use it exclusively, but a trip to the neighboring town for a few items is usually not worth it. Amazon has become my source for most office items anymore.

The customer service was amazing! I came in need of a large amount of composition notebooks for a…read moreworkshop facilitation the next day and Matthew Martin the sales advisor went above and beyond to support me with getting the items that I needed. I'm soooo grateful that this sort of service still exists!!!

I dropped my package at this store location on April 22. The package was labeled and scheduled for…read morea pickup from US Post Office. Fifteen days later, the tracking number still has a status of waiting for a pickup. I visited the store to inquire about the location of the package. They could not locate the package. They don't know if the package was picked up from Fed Ex or US Post. The manager of the store has no record of the package being scanned for pickup. Customer service was very poor. Warning. Don't ship through this store location

Thank you Kelly. On Sunday, March 29, 2026, I stopped by…read morethe store right at closing time. I was not aware they close earlier on Sunday. I was told they were closing. I explained I needed one copy made, just one copy. Kelly took the document from me & walked to a copier. She made the copy, handed it to me & I offered to pay. She said "I'm not going to charge you". She never smiled or acknowledged me, but she didn't throw me out of the store either. I've bought quite a bit of office stuff over the years including office furniture from this store. This whole transaction took maybe 5 minutes. I smiled, no return smile. Oh well, I really do appreciate the copy.

Usually very nice employees, so far as typical customer service goes. But if you give an inkling…read morethat you dont know what you're looking at or for, they WILL recommend the most expensive and often pressure you.

A friend and I were so busy with copies and stuff we had gone crazy. Jennifer Rossetti made sure…read moreour needs were met and the proper tools were used. THANKs so Much Jennifer

Understaffed. Long lines. Amazon returns in regular checkout line. 15 minutes plus per person in…read moreline.

I go there frequently and this store has great employees and they go out of their way to help you…read more. I've been a customer for 7 years and have found them not perfect but will do anything to help.

If this is the location in Orchards WA I am extremely unhappy with my past 3 visits and will not be…read moreback. I would rather drive the the Hazel Dell location. They are better staffed, friendlier and they have never gotten my print wrong! Orchards often has the print area closed because of short staffing, and when they do have someone working they are trying to do too much and not really listening to the customers..

Do not go to this place. The customer service is terrible half the employees don't know what they…read moreare doing. I don't go to his place often, but Staples has better customer service hands down.

I'm so happy to see this place still up and running after so many decades! The store is beautifully…read morekept and organized. Quick friendly service. Sweet gifts and stationary.

This business has always been kind to my family. They don't…read morealways have the things I am looking for but it doesn't stop me from going back!! I like that they have a giant corkboard in the back to share other businesses' information. If you're looking for souvenirs, this is one of the places to go!

Tualatin store is acceptable inside and the staff is civil, sometimes friendly. But Staples is…read moreworthy of only one star due to lack of availability. I write this at 5:20 p.m. on a Sunday. I could have written it yesterday at 7:04 p.m. I was foolish enough to attempt to shop at Staples at those times. Of course, Staples is not open at 5:20 p.m. on Sunday. Staples is not open at 7:04 p.m. on Saturday. My work schedule precludes me from attemtping earlier shopping visits to Staples. It's not as if I'm expecting them to be open late at night. These are absurdly limited shopping hours on the weekend and I am summarily unimpressed. Boo, Staples in Tualatin.

We went here to shred some old documents. While the staff were very nice, the price of shredding is…read more50% more than going to UPS where it cost a dollar a pound. Staples charges $1.50 a pound. If you have the time, and need shredding done, go to UPS instead. $20 for a brown paper bag of documents was more than we anticipated.