The staff is always very nice and helpful. I never have to wait very long in line and they are…read morealways able to answer any questions I have. Great service!

Fantastic branch. Clean, effiicient, fast knowledgeable service…read more US postal service is totally underrated. Use the mails, use your post office, its one of the few federal services the average person really benefits from having. I have sent tens of thousands of letters in my life and I think they lost maybe 2. If you compared this to the hassle of lost and misdirected emails, there is hardly any comparison for accuracy. Email is cheap and fast, but if you want a nice well done communication that can be most reliably received and archived, letter mail is hard to beat.

I don't often review Post Offices but definitely needed to give some love to the South Bend post…read moreoffice. The employees there were super helpful and polite. I had some questions and they went out of their way to find answers. Also it was very clean and worked efficiently. Not much else to say other than this post office had all I needed and more.

Clean and efficient. Good job south bend. Very rarely busy and it's located in downtown. I agree…read morethat the entrance is a tad confusing... who the hell designed it like that... If you are an ND student, there's no need to come here unless you live way off campus. There's a post office on campus over by grace hall and the fire station... around that area, close to the east gate.

Head office: 1600 Pennsylvania Ave. NW, Washington, DC 20500…read morePrecipitous drop in quality under new management as of 12:01pm, 1/20/2017. High rate of staff turnover at all levels, so that none of the new hires know how to do their jobs. Rumored to have been taken over by new CEO's major creditor. They only serve guests hamberders and diet Coke. Also said to be a COVID-19 superspreader.

I just called 4 time and a recording told me I"d be transferred to the next available agent, then…read morethe recording said I was being transferred to the operator, but after 11 rings I got a busy signal. ALL FOUR TIMES. the purpose of my call was to find out where my mail was. I paid $600 to have PO collect my mail and send it priority each Wednesday delivered to me in Ft. Myers on Saturday. This happened a couple of times in Decemberand 2 Times in January. Mr. Musk should start here replacing folk with those who wish to work.

Spoke to a Carrie this morning I believe and she had an attitude about me trying to find my package…read more. The address that was on my package was my moms address and she said it couldn't be delivered because of a previous address change.. they expire after a year and I haven't had problems with mail being delivered there. i tell her my last name is posted on the mailbox at the address and she proceeds to tell me it isn't.. mind you this is MY MOMS house I think I would know. I appreciate her reaching out to the currier but her attitude was not needed.. milham post office

To South Haven's Post Office I happily strode, To send…read morecertified mail down its official road. "I've never done this--could you help me?" I pled. She looked at me like I'd misplaced my own head. The forms were a puzzle, each box a surprise, Yet questions just earned me exasperated eyes. I finished at last, though I can't help but wonder-- Is training new customers really a blunder? The letter got mailed, so that's something, I guess... But kindness costs nothing--and would've cost less.

I've always received my SSI checks like clockwork and informed delivery has ALWAYS shown the…read morecorrect date they will be delivered, until March's payment. Informed delivery showed it to be delivered on 2/28 a Friday. It was never delivered and rescinded into the system for Saturday...never delivered. When I did not receive it on Monday the 3rd I went to the post office. Post master said informed delivery wasn't always accurate? I've always received the mail shown EXCEPT once last year and it wasn't my government check. Then he added my regular carrier was ill so I chalked it up to that. I received the check the next day on the 4th. Called SSA and they said it must be your post office/carrier because it was sent early enough to arrive on the correct date. And that April shouldn't be a problem because the 1st falls on a Tuesday. Informed delivery showed my check scanned to be delivered on 3/31 but the envelope clearly does state Deliver 4/1/25. So naturally I thought the post office might hold it the 1 day and deliver it on the 1st. We'll this is the 2nd, it's storming, and my mail was delivered 2 hours earlier than normal but still NO check! I was told after the last time I called that if this happened again I was to report my post office to the SSA. Which I plan on doing tomorrow, 4/3!

Ok- let's be serious, going to the Post Office is not a fun errand. BUT- I do appreciate USPS being…read morea cheaper option. This location, in particular, is my favorite. That's mostly because the sweet woman, Jodi, at the front. She always kind and also incredibly quick and efficient when there is a line. It makes my trip to the post office not just bearable, but actually enjoyable.

These women, especially the post master (she man Jo) are always trying to play detective with the…read morepackages I bring in. Tried to save a few bucks by shipping a couple items via media mail. Let me tell you, they opened my packages to inspect the contents and held the shipments back from my customers. After they found it was not media mail they handed the packages to my home mail delivery (another nosy, lazy woman) and she proceeded to set them on the ground outside my back door in the rain, opened and unsecured. Why don't they appreciate the steady business I bring them, and keep their nosy selves out of my affairs? They try to play detective which comes across as rude! It wont hurt them a bit to just ship my stuff and mind their own business. Do your job and stop the hating you unruly snobs!! The delivery lady will jam stuff in to my mail box even if it deforms the item or my mail box, to avoid getting off her lazy butt to delivery my packages to the door. I will be complaining on the feedback surveys as well.

I don't understand how I can mail a package on Jan 06 of this year and it still hasn't been…read moredelivered or the tracking updated. I also shipped 2 other thing on Jan. 10 and they just updated the tracking to being in Indy. yesterday. Where have they been the last 10 days. UPS and Fedex don't take 10 days to update their tracking. Then I mailed a package to AZ. on the 16th of Jan. and it was delivered today. Something is crooked at Elkhart P.O.

Been calling for 4 days ... no one will ever pick up the phone. Unbelieveable lazy people.read more

Staff was polite and helpful. Even on day before Christmas Eve. People were crazy but she kept the…read moreline moving.

This USPS Office is worthless, the person running it needs to be replaced, as do the staff. There…read moreis no help to be had here. Packages are held for days to weeks because staff seems to have better things to do. This Office needs to be investigated and expected by the head office.