They made me pick up some mail upfront instead of dropping it off in my PO BOX. When I received my…read moremail, the mail bubble envelope had obviously been cut away with scissors and stapled back together. They claimed that's how it was mailed, but I know for a fact that's not how it was mailed. They denied opening my mail, but beware.

Customer service is obviously dead. Went for passports brought all the documentation we could find…read more The passport website says that the offices can do a document search for a fee. I brought my checkbook. Website also says you don't need to submit a birth certificate if you have a valid US passport and a renewal form. I point out that what the website says does not match what I'm being told. The postal worker decides to pop an attitude, "let's get one thing straight right now we don't have anything to do with that website." First of all I really shouldn't have to detail why this is an unacceptable way to speak to a customer in any industry, second, you are a United States Post Office are you not. Then how do you not have anything to do with the information on the USPS website concering passports? I would have accepted "that site hasn't been updated in years" as an answer. I ask the lady for the postmasters name, and ask her to write down the documents she was telling me I needed to bring. Her response, "I'm not about to do any of that." What am I supposed to do, guess what documents I'm supposed to bring you, when the things you were telling me to bring are not things on either the passport application or website? Texarkana postmasters you should be ashamed of the way your employees treat the public. If customer service is dead, don't expect customer politeness to survive much longer.

I've about had it with how LITTLE Texarkana Postal workers care about Our packages. EVERY SINGLE…read moreBOX that is shipped with USPS arrives damaged!! This one was upside down and all the contents fell out of the box. In all the cities and states we've lived in, we've never had such poor service. When I order Amazon, 9 times out of 10, the package tracking says it will arrive one day, but the postal person thinks it's okay to make me wait a few extra days - grrrr

This is the slowest post office in two states. If you have to mail anything be ready to wait, they…read moreare in no hurry. I was told by one of their employees that they couldn't justify having two employees here.

Pretty awesome feeling to step foot on state lines. Very relaxing and historical place.read more

This is a cool courthouse and US Post Office as it is divided in half between Texas and Arkansas. I…read morewas just after closing time so couldn't go inside but beautiful design on the outside. If you are in Texarkana, you should check it out.

Great Overall, great packaging with great prices. Got the package the destinations quick. Would…read moredefinitely recommend

Really impressed with this location. I love the security of the private mailbox rentals. Really has…read moresome great services to offer. Friendly staff.

Extremely upset with Fedex. Attempted to send a package to my father for Father's day, but early…read moreto beat the rush. Fedex says the attempted to deliver on Saturdy, however my parents were home and no one attempted to deliver. Then Fedex says they will deliver Monday which is next business day and that did not happen. Called Monday evening and they confirmed it would be delivered on Tuesday. No delivery or even an attempt to deliver Tuesday. Called the help desk and they offered to have my parents drive 30 miles to pick up a package that I have already paid for to have delivered. Ended up just asking them to ship back to the sender. This is really a sad state that Fedex is in. Very unhappy customer. Also, I'm contacting the company I made the purchase from to let them know the run around Fedex is giving. Fedex, keep in mind that when you do not deliver as promised it reflects poorly on your company, but also the company that decided to use your service.

They were GREAT! Very efficient and pleasant. We were sending a package to Puerto Rico and they…read moredidn't act like we were wasting their time. At the post office they act like we are wanting a favor for them waiting on me and when I fill out a customs form and they have to type in the its they ALWAYs ask why I didn't bundle the items so they don't have to type so much but not here and I appreciate it.

Only one in town if you can believe it. Regardless of that they dont let it go to their head and…read moretreat their customers well.

I was very impressed with their professionalism, and timeliness! I emailed them the presentation…read moreand it was completed before I knew it!! Thank you! They were very friendly and I felt like I had done business with them for years, even though I live out of state. Well done!

Exactly as purported. I was able to purchase a small mailbox service that accepts packages for only…read more$15 a month. All I had to do was pay 3 months in advance with a $15 key deposit. The Post Office doesn't have boxes this inexpensive.

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