This is the epitome of the small town post office! The staff is very friendly and helpful no matter…read morewhere you are sending things to. I often come here for Family business and not once have I had a problem or issue with anything out going or coming into our p.o. box. no matter the size or shape. Usually can't say that about most government run services ...

This place has changed so much. The small-town charm has been replaced by a postmaster that is not…read moreonly rude but has a personal vendetta against customers. He gets angry when you bring him mail to have shipped!

I sent out a card with a hefty check in it 2 weeks ago today 3/16/26, return address- correct…read moremailing address - copied straight from the information given......and it still hasn't reached its destination The USPS cost me a 27.00 stop pmt on this check. And now I have to send it overnight, signature required and that will just cost more.... So thanks for nothing United States postal service... YOU SUCK MONKEY BALLS All records pertaining to her day of birth, inc.. notes, procedures, pediatric stay after birth. Any and all diagnosis of developmental/mental development and all medications prescribed All records pertaining to her day of birth, inc.. notes, procedures, pediatric stay after birth. Any and all diagnosis of developmental/mental development and all medications prescribed All records pertaining to her day of birth, inc.. notes, procedures, pediatric stay after birth. Any and all diagnosis of developmental/mental development and all medications prescribed

Always missing mail . I call and get nowhere.. When I called and the man was kinda rude. Why show…read morepictures of my mail if I'm not getting on that day.

Clerks are consistently pleasant, patient, and extremely helpful. Usually adequately staffed, and…read morewait times are reasonable. I've observed Post Office staff working with all kinds of people: young, old, crabby, polite. I've never seen the staff be anything but helpful and respectful. Definitely my favorite Post Office in the Lansing area.

This location sucks!! Whoever helped us on February 24 at 6:46 pm doesn't know what she was doing!…read moreThis is ridiculous! You need to ACTUALLY teach your employees how to do something!! Certified Mail?? Please. It's been slow as molasses and the destination was in Lansing and now it's sitting around in Detroit probably coming back to us because you didn't put out enough postage?? Why don't you relearn your job and stop acting like you know what you're doing when you don't know jack!! You are dealing with delicate documents! That was our taxes lady!!! How would you like having your important documentation being put around in limbo!! Wish I knew your name because I would tell people not to deal with you!! My husband and I are definitely upset and not happy with this location, very unprofessional, very lazy and Definitely incompetent as heck!! Just don't go! Maybe some people actually send it out right but this woman who helped us did not! We should have just done it ourselves! Truly, truly disappointed and upset!! Hopefully, I can redo my taxes and mail them out still but I will never trust other people to handle my important paperwork!! Get it together you guys for real!!

I cannot praise Shamika enough for her help in tracking down what happened to a package I sent to…read moreArizona. She spoke with me several times to keep me updated and went out of her way to assist me. I've always enjoyed working with staff there and I'm glad to have a specific occasion to upload compliments. It's a super-friendly and relaxed office and as a side note, the landscaping right outside is delightful.

April 28 2021 around 4:10- 4:20 pm…read more Shoutout to the employee name "BRITNEY" of the Okemos post office. You are super riude and disrespectful to your customers. I have never been so disrespected. Do not take your anger out on your customers. If asking a single question about a product makes you so angry, then you shouldn't be working customer service. You also need to learn to be nice to your co workers and treat them with respect.

This is the epitome of the Small's town post office! The staff is very friendly and helpful no…read morematter where you are sending things to. I often come here for business with Small's fountain and for pleasurable licks at Carey's Caboose, among other things. Not once have I had a problem or issue with anything out going or coming into our p.o. box. no matter the size or shape. Usually can't say that about most government run services ...

While not on a 'main' road, this location is my main go-to. It is open past 5 and has all the…read morenormal amenities that you need. The people are always helpful and knowledgeable. I also like that they have their drive up boxes away from the main lot, and off of the main road so traffic isn't ever an issue.

Even though this post office looks very dated, the people behind the counter are efficient and…read morefriendly. I had a few questions and even forgot to fill out a customs form but they were very polite and knowledgeable the whole way through. If you need supplies, they don't have much but it does cover the basics. Great place to ship from and if there is a line it moves quickly.

This is only the second time I was in this post office. I have lived here for 3 years and moved…read morehere from Florida. The staff were extremely helpful and friendly. I was also given a tip on how to combine 2 letters in one envelope saving extra cost. The inside of this post office was striking. The building is very old and I was impressed at the beautiful architecture. Living where I did in Florida the post offices near where I lived were in extremely small storefront buildings. So you can imagine how awesome this beautiful building looked to me. I have been in 42 states and have used the local post office almost everywhere I went in those states, sending packages and letters from almost all of them. This post office was the most impressive place of all the other ones I have been. I would hope the customers of this awesome city really appreciate what great and friendly staff as well as its beautiful appearance.

Sometimes you get stuck waiting in line for awhile and sometimes your in and out. All the workers…read moreseem really nice. They Seem good at making conversation and good at helping with questions. For Being such a huge building a lack of a bathroom just seems rude.

Sent out Christmas cards along with my rent and the envelopes never made it to their destination…read more The mail isn't being picked up out of the drop boxes!!!!!

I sent out my Christmas cards, over 200 of them and 14 came back for more postage. When I inquired…read moreI was told "Square envelopes cost $0.40 more to ship so you got lucky" Excuse me? It costs more money to send my holiday cards because they are smaller??? I am baffled by them trying to extort money out of me. My machine weighs the envelope and I pay by weight, I have never heard of $0.40 more for 'square envelopes'

I can't believe I'm reviewing a post office. OK, so each time I have gone here, there was no line…read moreand the people were really, really nice. It's kind of nice not having to wait 15 minutes for 4 people like I do in Bay City. Straight up to the counter, get what I need and gone. Perfect.