I find it hard to believe the Dr has even been to medical school. No empathy and verging on rude,…read moretold to research my own symptoms and possible medication and the TELL HER what to prescribe!!!!

Superb practice. Small, friendly, super efficient. Has a male and female doctor. No problem…read moregetting an appointment. The reception staff are amazing - helpful, courteous and friendly. Both doctors are great. I tend to see Dr Templeton more often and she is super thorough! Janice, the practice nurse is also terrific. If you live in the area, this is the practice for you. I cannot recommend highly enough. If I had to have a gripe, it's the parking in the area, but that is not the fault of the practice.

This has been my families GP practice all my life. The doctors and nurses are great - as in they…read moreactually listen to you and don't fob you off. The reception staff are fantastic - always really cheerful and willing to go well out of their way to help you.

When I moved to Glasgow earlier this year, I found myself with the prospect of finding a doctors…read moresurgery. I did a quick search on the net and wrote down a few addresses, and then headed off to do a bit of a reccy. The first few surgeries on my list looked so awful that I didn't even go in. I was starting to wonder whether they had ANY nice looking surgeries in my area when I finally came across one that looked just about alright. I went in to find a very crowded small room, and dubiously asked the receptionist whether I could register with them. Unfortunately, she told me that they weren't registering patients at the moment - and pointed me in the direction of Abingdon Medical Practice on Stewartville Street. When I reached Stewartville Street, I swear a breathed a massive sigh of relief. Not only was it very clean and pleasant looking, when I got in it was bright airy and nearly empty. Registering was really quick and easy. It's easy to get an appointment, once you get there you don't usually have to wait for too long, and they have a large selection of magazines in the waiting room. The receptionists are also really nice, not like the grumpy ones you normally find in health practices. Basically, just about everything you could ask for from a doctors surgery.

I've never been a fan of GP's - can't say I've ever really had a 'positive' experience, and I do…read morefear them a little, which isn't something I can really explain... So, signing up at a new GP for me was shaping up to be a bit of an ordeal but it really wasn't. The sign up was painless, the reception was so easy to deal with and friendly too. The following day I got a doctor appointment, even met the nurse who was very warm and friendly, made me feel right at home. So far, great experience with this medical practice. Couldn't ask for more really.

If you're a student at Glasgow University, then this place is a god-send when you fall ill and…read moresheepishly remember you haven't got round to registering with a doctor. Convieniently located in the heart of campus, this place came to my rescue a couple of times over the past few years when I was too ill to make it to my registered doctors up in Maryhill. The reception staff are friendly, and the doctors even friendlier- which is what you want and need when feeling low. I've been able to get an emergency appointment before, and more recently a lovely nurse took out some stictches for me. It can take a couple of days to get an appointment but if you think it's serious they'll try and squeeze you in.

A few years back, I had a couple of bouts of hypochondria when first I thought I had ADHD, then I…read morethought I was going slowly nuts. According to a guy named Dr Hamiton at the University Health Service, neither was the case, but in the ensuing years I'd visit him on the regular occasions that my sanity appeared to be hanging by a thread. The calm, witty and mentor-like chats I had with the aforementioned Dr sorted me out every time. I respect very few people in this world, but even a few years on, the old doc is still up there at the top of my estimations. And I felt a bit like Tony Soprano sitting across from him. You can't really ask for more.

I too am a patient registered at this practice and I wish I wasn't. The standard of patient…read moreservice is appalling. I tried to make an appointment over a week in advance and was told I couldn't and that I should phone on the day I wanted the appointment. Now I have tried this before and on the day I was told there were no appointments to be had, there were no free appointments with any of the doctors. I then tried a different tactic and asked for an appointment 2 1/2 weeks in advance only to be told they couldn't book an appointment that far in advance!!!! I was tearing my hair out, I mean really and truly what does one have to do to get an appointment to see a doctor for goodness sake. I too once waited nearly 4 weeks for an appointment and at that time I had a very bad chest infection. Thankfully I was able to obtain antibotics elsewhere and really that was just luck, what if I had had to wait 4 weeks without them...would it have been more cost efficient and better for me had I had to be hospitalised should my chest infection have become something more serious? I do NOT think so. This practice is so badly managed that I tried to "escape" and register with another practice only to be told that I couldn't. Apparently if you are trying to register with another practice in the same catchment area you can't, you can only do this if you are coming from a different catchment area. Things are so bad I am thinking of getting a new addrress just to get registered with another practice so I can see a doctor. It is utterly scandalous! My recommendation is DO NOT REGISTER WITH THIS PRACTICE!!!!!

I am in two minds about how to rate this place as it has some good points and a few bad points...I…read moream no longer registered with this practice and previously to joining I had been at a really shoddy practice so it was as if ANYTHING was better than that place so I was quite happy with Townhead HC to begin with... I have to say this review is for the GP service at Townhead HC NOT the dentistry, podiatry or other services that are provided here. I actually trained & worked briefly in the dentistry department and if I was to review them they'd get 5 stars, hands down. Lovely people & great service they're providing. But unfortunately the GP side is another matter...Townhead HC is split into a few differents 'wings' and I cannot remember exactly which wing my GP was based but as you walk into the centre if you head to the right hand side that was my GP reception & waiting room. Based within the Glasgow Royal Infirmary near the Alexandra Parade/maternity entrance & shopping concourse THC is quite handy for transport to and from (there is a bus stop right outside) but unfortunately they're opening times weren't that handy; pretty much 9-5pm. Maybe that has changed now, I hope so for the patients sake. One of the worst things I found with THC was trying to phone to make an appointment - this has to be one of the most frustrating phone-lines ever! Firstly you are given options for which service you require then eventually you are put through to reception to await a receptionist to take your call & give you an appointment...well, I must've spent HOURS over the years registered here waiting on the phone, trying to get through...so,so frustrating! Many times I would be waiting (phone ringing) and I would just get cut off! I swear the receptionists had a cut-off button so that if the phones rang for too long they could just shut them up with a quick press of a button. Great. Just what you need when you're ill and trying to phone up for an appointment! *sigh* Then when you DO eventually manage to get through some of the receptionists (well 2 in particular) are quite snappy with you & not the most pleasant of people. Turns out in the flesh they're (sometimes) even worse! Hmph. Quite often I have been offended or annoyed by them upon visiting the practice ~ they are also quite rude to people who cannot speak very good English (a lot of non-English speaking patients come here) which used to horrify me when I was sitting waiting to be seen (the waiting room sits directly opposite/beside the reception), don't get me wrong some people they had to deal with were just idiots but those that were just not used to speaking English very well or weren't used to a Glaswegian accent were often treated appallingly. I must add not ALL the receptionists were like this; just a couple in particular. The other thing I must add about trying to make an appointment here is please do not expect to get seen quickly! On occasions I had to wait nearly 3 weeks to get seen! Yes, THREE WEEKS. Ridiculous. It is (obviously) a very busy practice. Be aware of this. Doctor-wise it really was hit-or-miss in my experience...one of the nicest, kindest most caring doctors I have ever seen used to work here but unfortunately for myself (and other patients) she left to work elsewhere. I was truly sad to see her go. She was brilliant with me after my Dad passed away and on other occasions when I really needed help & reassurance. A lot of doctors don't give you the time of day (I realise they don't HAVE the time to give these days...) so it was so nice to have such a caring doctor as herself. I still miss her. The nurses here are most of the time very nice too, although my last encounter with one of them wasn't a great one...I was basically asked 'so why are you here exactly?!' and then I was told to leave & make another appointment at a later date. Ridiculous! Waste of time for both of us. I was not happy to say the least. But they provide a good service for non-urgent appointments also Well Woman, Phlebotomy, Antenatal, BP, Diabetes and other such clinics are held by themselves. The waiting room is a good size & the magazines are usually only a year or so out of date (compared to 2 or 3 years) so not terrible. Only one unisex toilet but there is a lift for disabled access.

So I kinda feel like I SHOULD write a review, but it's a DOCTOR'S surgery, so it feels…read moreweird...yeah, it feels weird!! Anyway, I'm a regular here...and whilst that's not a good script, I'm glad THIS surgery is the one I am registered at as its clean, friendly and gladly the staff have a clue!! Woooop!! Admittedly, sometimes it's frustrating trying to get a "routine" appointment, it can be a week's wait sometimes...but the receptionists are VERY good at trying to find something that fits into your schedule! The doctors are all knowledgeable (thankfully!!!) and seem to order all necessary tests immediately so no waiting around or multiple visits! I've recently received some excellent service from the surgery relating to a recent thyroid-issue diagnosis...there was no faffing about, I was referred to the endocrinology dept at the hospital really quickly and they even asked which hospital would be easiest for me to get to! Grand! They also have a handy prescription service where they've linked up with local Boots branches, so repeats are just sent down ready for collection...saves a trip and very helpful!

Avoid. They are really backward, don't recognise MCS, don't recognise that traffic fumes and…read morecellphones and wi-fi and noise-pollution are harmful to health. Here's some links that show otherwise, including a wireless report I did that cites scientific studies (in the links) that show microwave communications tech is harmful to biology, http://www.davidsuzuki.org/issues/health/science/toxics/the-dirt-on-toxic-chemicals-in-household-cleaning-products/ http://www.davidsuzuki.org/issues/health/science/toxics/fragrance-and-parfum/ http://www.ncbi.nlm.nih.gov/pmc/articles/PMC3018517/ http://computey.yolasite.com/resources/Wireless_Report.pdf Only gets 1 star cause I have to give it a star, read 0 stars.

Excellent GP practice- lovely friendly reception staff and a clean bright and spacious reception…read morearea- it even has great magazines! It's really easy to register - you complete 3 forms which you can either collect in the surgery or print from the website. You do have to live in either G3, G11 or G12 postcodes to register. There are advance and on the day appointments available as well as telephone consultations. I've only ever met Dr MacLaren and have always received an excellent and efficient service. This practice offers a really wide range of services including online patient access to repeat prescriptions, online cancellations and the ability to update your personal information. I love a technologically advanced public service! Everything is available here from travel health advice and services, house calls, stop smoking and children's health services. I love the prescription collection service where you can collect repeat prescriptions directly from the dinky wee Boots along the road. I've never really had cause to rave about a GP practice before but this one is truly fantastic!

In just yesterday and met another new doctor. It seems as though they get new ones in all the time…read more Fine by me, its tough getting an appointment as it is, its nice to get one within a day or two of calling for once. Situated in the lovely Broomhill area, in an older building, the practice as a whole is pretty warm and welcoming. One of the receptionists can be a bit ornery at times, but if you're nice, so is she. A while back, they updated their check in procedure with a touch screen check in. Welcome to the modern world Broomhill Practice. I'm moving soon, and out of the postcode that they accept as patients. It will be sad to leave, but that's how things work here in Scotland. No walk in medical treatment unless you live in the postcode they cater to. (Hospitals available to anyone)

Moved in around the corner and the process of registering was simple and fast. The telephone…read moreoperators from the practice have been friendly, knowledgeable and informative. So far, so good!

This used to be my doctor surgery but i'm not sure why the hell i choose to come here. I reckon it…read moremust have been the open surgery that appealed to me as i am notoriously poor at keeping appointments and like the idea of just being able to drop in between certain hours. This place is, without mincing any words, grubby. It had the feel, look, smell and taste (don't ask) of a doctors surgery......does anybody else feel instantly ill as soon as they walk into these places...even if your just waiting on somebody else... Anyway, there are a number of doctors on attendance, i think a few regulars, but it seems to change quite regularly. All of whom as professional, pleasant and doctor like. Not much else to say really, like most surgeries i have visited this one is in need of a bit of TLC, some new magazines, something to take away the faint smell of pee and maybe a telly, just to alleviate the abject boredom one suffers whilst waiting to be seen.

I recently moved to this medical practice, this is more a drop in service where you do not need to…read morephone or book in advance to be seen by a nurse or a doctor. This is a training practice for medical students and as a patient you are not assigned to a particular doctor, but just whoever is there on the day, this is probably a downside to the medical practice that you don't get to know your doctor, another downside is the split opening hours, they are only open a few hours in the morning and then a couple of hours in the afternoon.

Let's face it, nobody wants to visit the doctors. Having had arthritis since the age of four…read morethough, I'm a bit of a connoisseur when it comes to local practices. This is the latest one, and probably one of my favourites. Obviously they look after me and provide me with all kinds of important medical care, but this place gets three things right that so many others have failed on. Firstly, making an appointment. As wonderful as the NHS is, there will always have to be concessions made in trying to provide care for everyone. I've known first hand the frustrations local practices feel in trying to provide adequate care for their patients while dealing with strict staff and budget constraints. The mark of a good surgery to me is how well the staff deal with these frustrations. The doctors, nurses and receptionists of the Buckingham Terrace Medical Practice deal with this admirably, and whilst I'm sometimes faced with delays when trying to fit an appointment around my working life, they always go the extra mile to make sure I'm seen and sorted in as quick a time as possible. Secondly, they do a great job at monitoring patients, and if I get too lax or too busy with my life, they always provide a prompt and friendly reminder that I really should go see my doctor. Knowing I'm being looked after in such a fashion is a huge weight off my mind. Finally, the website is an excellent resource, with all the information you could need about the practice and it's various clinics, and a helpful staff on hand should you have further queries. Ordering repeat prescriptions via the website is also a lovely touch in an increasingly time sensitive world.

Having moved to Glasgow back in February, one of the first pieces of business to take care of was…read moreregistering with a GP. I went for this one, simply because it was the closest to my flat. It seems I lucked out! In a medical practice, there are a few things I look for; polite, friendly staff, ease of making appointments, availability of appointments and good one-to-one patient care. They get all of these right. With an ongoing health issue, I've been to the doctor more in the last seven months than I have in the previous ten years. So the fact that the staff are friendly and flexible, the GPs do their best to forge a relationship with their patients, it's a few minutes walk from my flat and they offer handy things like repeat prescriptions online and text reminders of appointments, Buckingham Terrace offers everything you'd want in a modern, patient-focused practice. I only have good things to say!