The Scan they do was informative, I liked that they reviewed the scan results, however I came in for "one reason, only" losing a little belly and thigh fat. I understood I was buying a series of red light and shaking that would give the results I needed. I was very clear on my goal and the fact that I could not come twice a week, in fact I made sure they knew I would come every three weeks. The Ad I read on facebook, even states 2 inches guaranteed. I spoke of that guarantee. I was told to see results I would have to increase my protein. Which I did. Unfortunately after I started the schedule, I tested positve for Covid, so had to cancel. I also had a complication so had to postpone my next appointment until I could walk again. I restarted and proceeded to complete all appointments. The last one they did a rescan. To say I was disappointed is putting it midly. I did not have any results, I did not lose 2 inches as advertised. In fact I did not lose any belly or thigh fat. NONE. I voiced my dissappointment. The staff admitted she missed doing the in between scan ( I believe could have shown no weight loss and we could have made a change so to not waste all of my money. To make it worse Avril sent me a very negative email, blaming me and did not take any responsibility and made NO attempt to make me happy. In fact, she mentioned I bought the " R&R program, (rest, relaxation program), not the weight loss program. My truth is until that email I had never heard that term and I certainly would not have spent one dollar on a program I don't need. !00% waste of money for me. That is my truth. I would never do business with this company, ever again. Every single word is factual. This not a good experience. Thus the rating is accurate, based on my experience.! read more