I explained my needs for my dog and what i wanted to work on specifically and they told me the wrong class because it made them more money and i t5rusted them. When i went to the class the trainer told me aster i asked, that we would not be going over any of those things i needed. I asked for a refund of $215 and they refused and its been a month and they will not return my calls and replied to my email with " I consider the matter now closed and will not accept any more correspondence from you" Quoted. Terrible business, never answers the phone, does not care for the customer and if you have a complaint because they didn't do their job properly, they will ignore you. read more