Posh? Lol. Please. More like Trash. Absolute TRASH, in EVERY sense of the word! Wish ZERO stars was an option to give... There are WAY TOO MANY people/ places who do car wraps in Las Vegas, for ANYBODY to even waste their time with this place!!
I was interested in having some accent wraps done on my 2017 Audi S6. I wanted the front lip in red, and the side skirts, and the trunk lip/ spoiler in black. PRETTY F'ING SIMPLE JOB!!! I took my car to a couple places to get some quotes, before coming here. The previous spots were booked out a week or 2, or didn't have the color wrap(s) in stock. Driving by this place all the time, when it was Lusso, I thought I would stop by and see what they had to say. Great staff. Jovan who I think is the owner, cool as fuck. Great personalities with the staff, but unfortunately I'm not paying for cool personalities...
I brought in my car on Wednesday. Jovan said, "How's tomorrow at 9 am?" I said perfect. Brought my car in that next day, at 9 am. "Car should be done in 3 hours. I'll call you when it's just about done." Tick.... Tock... Tick... Again the clock goes Tock... ZERO call at noon. ZERO. None at 1. Not even at 2. So I called at 3. No answer, so I left a message. I called again from my business phone at 4, they answered, said "Let me check... Yeah, Car is ready..." Good I thought, it's only BEEN 7 HOURS for a job that should've taken 3-4 TOPS!
I go into get it, and WOW. This is where "Posh" goes to TRASH!! REAL QUICK! Did you guys do this with your eyes closed? Did you blindfold a child to cut the wrap for a school project? Not only should this job have taken 3 hours, maybe 4 at MOST, but to take 7 hours, and the quality to be a 1 out of 10 stars?!?!??! You guys might want to get a different guy/ team to do the wraps from now on, cause woowwowwow... You won't be in business very long with this trash quality...
The vinyl was not even cut straight on the side skirts, and the front lip, not only did it it not go all the way to the back of the lip, but the cuts around the posts... LOL. I could've done a better job myself with ZERO experience, at night, in a garage with the lights turned off. Even the guy there agreed, "yeah, this isn't good. He usually does a much better job..." "His hands are really big, so it's hard for him to get under the lip with the wrap and be able to cut..." Well great, thanks for wasting my time and my entire day... Here's a thought: Get a guy who KNOWS how to wrap, and cut, with hands that are able to do the job!??!?!
Jovan, cool as he is, asked if I could bring it back tomorrow at 10 am, and he'll make SURE that it gets done "PERFECT" and "done by 1 pm." No mention of a discount for my troubles, or anything though which I found VERY surprsing... But whatever, he's trying to run Lusso 2.0, so maybe money's tight right now, and he can't afford to offer any discount for wasting my entire Thursday without my car, ONLY to have to bring it back Friday morning to redo the TRASH job all over again.
When I left, the thought crossed my mind to not come back... This is NOT a very good sign of who they are, or what they do: 3 hour job not only turned into 7, but the quality was a JOKE, and they didn't even have the audacity to call me at noon, to give me an update on the job...?? I had to call, leave a message, and then call AGAIN from a different number... 7 HOURS LATER to get the status on my car... But again, I figured fuck it... I'll come back... I'll give him another chance to make it "right..."
BIG MISTAKE!!!! LOL... ALWAYS TRUST YOUR INSTINCTS!!!
I bring my car back today, at 10 am. Jovan although he said he would be in, wasn't... I think his name was Joey said "Car will be done at 1..." So I left...
I get a call at 1. I answer excited, as my car is probably finally done... HHHHAHAHAHAHAHHAHA!!! NO!!! IT HASN'T EVEN BEEN FUCKING STARTED YET!!! Another stupid excuse, this time because "I want to be transparent, and tell you that the guy to do the wrap is still not here, but will be soon, just wanted to keep you in the loop..." How about this instead, I'm coming to get my car, NONE OF YOU apparently know what the fuck you're doing!!!
And as I know how "your" service is a "dime a dozen" here in Las Vegas, you definitely don't deserve my money, let alone anymore of my time!! And given how important reviews are, I hope this review brings YOU, to get your business in CHECK ASAP!!! And your staff!!! And their punctuality!! Being a very successful business owner myself, It's ALWAYS better to UNDER promise and OVER deliver, than it is to OVER promise and UNDER deliver, like you did to me, 2 DAYS IN A ROW!!! And may this review also bring light to everybody who reads it...
To ALL Readers: PROCEED WITH CAUTION:
This business is NOT one I would EVER recommend, and will now forever drive by with my middle finger held high... read more