Hired them to install New Garmin unit. This was a 2nd Garmin being added to dash as a fish finder. Estimate $550. I asked technician to call before they started because wanted to add instructions on power source. Saw the technician on camera and he was on boat taking out a 24 inch Garmin Chart plotter. Called frantically to talk to installer . Why??? He said was going to replace with the new one . Total idiot . Broke the current plotter display. Added the new Garmin. Did not install correctly and depth finder does not work. Now neither unit works. Called over 10 times they schedule appointments and no show. Charged over $2000 after $550 quote. They sucker people that dont live local and when they come back to boat find service was not performed read more

Exceptional service! They communicated well and the technician was absolutely spectacular. They had me fixed up in no time all had a great price! read more

Mobile Marine Mechanic FL - Poseidon Marine - Poseidon Marine vehicle. - Boat Repair Near Me - Ruskin, Florida

Thia happened to us. We called for an estimate had to give card.. We said we would get back to them... They showed up 5 months later and went out back to boat with no knowledge to us they were out there.. We did not committ to the doing the service.. If we were not home the would have done the job and we would have had to pay. I told them to leave.. They charged my care 897.50 any way.. They should be shut done.. The manager is a blow hard and doesnt have any integrity. aJOhn 3.16 on bottom of ther web page.. Thats a joke there crooks!!!!!!!! Stay away from this business..... I wish there was a O rating.. SCAMMERS read more

I went to the Jax Boat show where they had a booth and got referred. I have a Boat and 2 Jet ski's and was looking for 100 Hr's on all 3. When I got the boat quote it was $1800 (3X more than any shop in town), The jet ski quote was only about $150 more than my dealer. I canceled my boat appointment and rescheduled the jet ski's for March. OIn Saturday A guy named Justin called and offered me the proverbial too good to be true deal. He claimed he had a mechanic not doing anything and would service both my jetski's for half the price. I figured, why not? they are a business that was promoted at the boat show... The guy showed up to my house and serviced both jet ski's in an hour and 40 minutes. He builed for 5 hours. Good thing he did it on my driveway right under my Ring Camera. His arrival and departure are time stamped. Incredibly, One of their con artists called Melissa called me 30 minutes later to review my service. SHe proceeds to state the tech billed 2 hours on 1 jetski and 3 on the other. When I steted that that would be impossible as that would mean he still has 2 more hours of work and he was done an hour ago. She said she would check on it and talk to her manager. Reviewed the only invoice I got (only one of the jetski's) and I see they charged me $398 for the servicing kit that costs $90. Not even 10 min later they charge my card for over $2300. Haven't herad from them, and have not answered my calls since. Theives, Liars and cheater. Total scam artists. I disputed the charges and ready to go to court if need be. read more

Do NOT use this company! They have an F rating on Better Business Bureau for a reason!! They did work that I did not want nor approve and then they charged my credit card without authorization. Totally an unscrupulous company. read more

HORRIBLE experience with this company. Charged for over SEVEN hours of work and $3,600 to replace two batteries in my 22-foot center console boat sitting conveniently on a hoist. Really??? My "emergency response" visit got moved from Thursday to Saturday, then to later on Saturday...all by THEM. So much for "emergency response." In trying to get the job done, I bounced from their Sales department to the Service department....no single point of contact. When their service "tech" arrived, he said he wasn't authorized to talk with me...the customer. I had basic questions, but... Near as I can tell, their whole model is deeply flawed, and I am paying the price for that. Never again. UPDATE: Below the vendor states that I changed the schedules. That is absolutely not true. The vendor was in control of all scheduling. read more

I suppose this review is going to fall on the same deaf ears it already has since no one from this company has reached out to make any attempt at making this right. I'm usually the worst kind of customer who simply quietly goes away and never returns when treated badly but, not this time. A few weeks ago on a Saturday, I was staying aboard my boat in St Pete and the AC through hull started clogging which is a sure sign the system needed descaling to remove debris and marine life. I recently had surgery and couldn't do the work myself so I called Poseidon since I've used them in the past for other problems. I agreed to the weekend hourly rate and okayed the work which should've taken a few hours at most. Seven hours of clock time later and the system still wasn't repaired as evidenced that the through hull water pressure was still a mere dribble. The tech left the boat in that condition Saturday evening. I complained to Moe (my contact) and he told me they were going to make things right and resend the tech the following week. We couldn't wait and certainly not in a boat in summertime so we cut our trip short and left early Sunday. The tech returned the next Tuesday and I was fortunate enough to observe his action outside the boat via my camera system. It was purely evident he was flushing at each unit instead of running the solution from the AC pump in the bilge even though he told Moe he did. In addition to the first 7 hours of work, I was charged again another 3 hours and the job was still not complete. When I complained to Moe on that Tuesday, he said the tech recommended a second pump be installed or replace the old one. Frustrated after spending nearly $3000, I called a competitor who had the problem corrected in an hour by simply flushing from the AC pump in the bilge. Yes, I did get some level of service by the first tech having cleaned the lines at the AC units albeit incorrectly which did reduce time for the second tech to finish the job. I'm in the car business and my dealership doesn't operate like this. We reverse charges or refund if the work can't be completed. At the very least, if a customer leaves our store and the problem they paid to be repaired fails again, we tow the vehicle back and fix it for free. Again, I know Poseidon isn't going to do what's right and I accept that there are employees in companies who would rather write in their defense when they get bad reviews rather than offer an apology backed by a refund. I hope they will learn from this terrible experience I suffered and have the good conscious to do something about it for the next customer. read more

Dont not give this company a minute of your time or a dime. In my opinion they are not exactly skilled technicians. No professional certifications were avaliable when requested. Unprepared for the task, lacking proper industry standard tools or education. Their difinition of skilled and mine are a bit different. I hired them to change a water impellar and reinstall a Bravo3 outdrive along with a water test for proper shifting and leaks. The tech was late, unable to properly install the outdrive, evidently kicking my outdrive in position is the proper technic. He had to borrow my tools to attempt the install, determined the gimbal bearing was improper diameter, which it was not. In the end I guess it was good they could not complete the job because the tech had to ask me where the boat ramp was. Again unprepared. In the end they charged me over 8 hours of labor left job unfinished for a grand totaling over $1600.00. I reviewed home cameras where I witness more phone screen time or sitting in their truck than wrenches in hand time. I spoke with their shop manager and he did nothing but threaten to put a lein on my boat and contact the law for non payment for services rendered. Which is quite funny since they were unable to perform any services requested. What a champ! If that wasnt enough I discovered several expensive tools left behind laying on my engine, So being a good person I contacted them to let the mechanic know he needed to come retreive his tools, No show. The professionlism ends and the billing begins the moment they show up. Theres is a reason their YELP rating is under 2, Facebook is barely a 2 and Google reviews are much the same. BBB shows them as not accredited, thats is a big flag. Do your research before you commit. Remember people dont spend time to write reviews because their bored, they do it to either want to help a business grow or protect another customer from making same mistake and being another victim of poor business practices. read more

These guys are the absolute worst. Mislead me through an initial "too good to be true" low $250 quote to come to my house and work on my engine for up to two hours; just to start adding fees to transport back to their shop (unscheduled) $410. Took a month and a half to diagnose to which they never even did. I ended up picking back my unit because I was getting nowhere just to find out I had missing parts. What a mess that I got myself into. Want a good advice, find a reputable, mom and pop shop and stay away from these guys. Disorganized as a company, dishonest. Some are trying to do a good job, others are just trying to drain your wallet. read more

Sean my service writer is not an honest guy at all. I had issues with them putting a new water pump in because that want the issue and he agreed he told me he was going to refund the ticket and didn't. I flew from Arizona to Tampa because he wouldn't return my calls. Come to find out the address isn't there office I called trying to reach him and nobody could tell me where he was or what office he is at. Never called me back texted him serval times no response I was intown for 4 days never heard a thing from him I WOULD STAY AWAY FROM THIS COMPANY $2000 bill for work that didn't need to be done read more

In April, I contracted Poseidon to replace the steering cable and perform a 100-hour service on my 2014 tender with a Yamaha outboard. I'm an engineer and typically do most of the service work myself, but due to a time crunch and running a business, I needed help. I also own three boats, all of which are maintained to a very high standard. In short, I fully understand the work I asked them to perform. Frankly, I should have read all the real reviews about this company (not the fake ones they keep posting). I feel foolish for having been taken advantage of. After I complained about the quality of the work, my main point of contact was Hunter, the owner. I have every text message he sent me. Initially, he agreed the work was substandard and told me the technician had been fired. A ridiculous number of labor hours were charged without any pre-approval -- 8 hours to service a Yamaha and replace a steering cable. I have video evidence showing the technician vaping in my climate-controlled garage, spending hours on the phone, and even sitting in his van for an hour. My final bill was a shocking $3,400. After initially dodging my calls, Hunter agreed to refund me $2,000 -- his number, not mine. Since then, he has provided excuse after excuse, even going so far as to accuse me of fraud - no refund as ever arrived. The technician lost gear case bolts, failed to change the gear oil, broke the Pitot tube, stripped threads, applied no grease anywhere, and left the water pump loose. He even left pliers inside the engine. The center console was damaged and left filthy. I ended up redoing and verifying all the work myself. It has now been four weeks with no refund -- just more excuses. My bank advised me to file a transaction dispute, which i just did. I'm sure Hunter has his own views, but in my experience, this situation wouldn't have occurred if they had simply delivered what they promised, acted honestly, and followed through on the credit they agreed to. It's that simple. Do yourself a favor and avoid this company until they learn how to be honest and deliver what they sell -- in a professional, trustworthy way. read more

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Worst service experience of our lives, do NOT use Poseidon Marine! We called them to diagnose an impeller assembly leak, we were talked into their 100 hour service. The vessel is new to us and we thought we were doing the right thing by hiring professionals... joke was on us, lesson learned. Bullet pointed issues below sent to their "Service Manager" who ignored every concern, tried to charge us over $2K for a job that was never completed, by a technician who had no clue how to service or repair our 454 motors and almost SANK OUR BOAT TWICE!! In the end they got paid $1183.04 for a service we did not even want, and they left us with the same leak we started with, but hey, they gave us a $150 credit towards our next service (as if we would ever call them back!!) *Appointment scheduled for 8am, tech arrived at 9:20am, no call/text of late arrival, but still charged us for the full service call fee. *The tech did not check in with the Marina as required to provide any liability or contact information necessary. *Went to another vessel across the Marina from us, not even same type of boat. Our exact location was provided prior to service. *He was speeding through Marina parking lot, in a borrowed vehicle (not a service vehicle). *An inordinate amount of time was spent looking up manuals for our motors online (we have the original manuals for the vessel and motors onboard). *Considerable time was spent trying to locate the necessary parts for our service that he could purchase locally plus 2.5 hours he was gone shopping. We were required to provided our vessel and motor information a week in advance so that standard parts (oil, filters, spark plugs, etc.) would be on-hand at the time of service, they were not. *He used parts we had in back-stock to complete our service including 16 spark plugs, 3 spark plug wires and 2 fuel filters, 2 full rolls of paper towels, and associated spray cleaners, 2 of my Spill Soak up Socks. In addition he bought parts locally and charged us an astronomical mark-up. *He cursed a considerable amount throughout the day, some of which could be heard through the hull in the Marina. However, his manner of normal speech was soft and barely audible. *We replaced the carpets in our Salon recently; the tech did not offer to remove shoes or bring booties. We laid down rugs as we do not wear shoes below deck. *Since the tech was unsure of where to dispose of the used oil and fuel filters he left them onboard with us, tasking us with finding a safe way to dispose of them in an unknown town. We used items we had on board to clean up the fuel/oil both in our hull and residue left on the water as he brought no supplies. *My husband was required to assist with the service throughout the majority of the day including turning wrenches, loaning tools, helping to off and onload supplies and debris from the service & removing seized fuel filter caps. *Our tools were also required to complete the service as he did not have the necessary tools including an extension for the socket set he brought, shop-vac and plumbers tape. *The tech removed the Impeller and did not close the seawater intake valve causing one bulkhead in the hull to flood before we could get to the bilge (which cannot keep up with the intake flow), he placed his hand over the intake to allow the bilge to catch up while we also readied the shop-vac for emergency water extraction. Our hull is Aluminum, seawater inside on untreated surfaces is of concern. This happened twice. The impeller was also left dangling while the technician left the property for parts, which required monitoring as it was leaking. He did not clean any parts (bolts/nuts) before reinstalling. we cleaned them, as this is a standard practice for a technician in my husbands previous line of work. *He continuously asked which directions was clockwise and counterclockwise as he could not get bolts to go in, also to ensure proper rotation while seating the impeller. *The leaking Impeller specified in our call for service was not removed and examined for cause of leak, it was looked at in place and determined a rebuild was required. Report seems to indicate a replacement being needed. We had to replace it ourselves. *The tech attempted to service and make recommendations on our generator (not is our scope of work, noted in service report however). *He left us with a mess; remove and clean seawater and residue from inside the hull twice, clean up drips of oil/fuel throughout the hull and on touch surfaces above deck. *He used a butane torch to remove the caps from the used fuel filters (still containing fuel) on the lawn at the Marina and caught the filters on fire twice. Also required my husbands extensive assistance to complete. *The amount of time the service took was extraordinary; 9:20am-6:00pm, during which we had to be present the entire time. *Billing invoice was indecipherable and "could not be changed" per the "Service Manager" read more

Complete misrepresentation of bill, would not recommend this company to anyone. 800.00 for them to tell me it needs to be welded. Then send the skeg out to a third party for work to be completed. No work was done, and told let's just agree to disagree. I even removed lower unit for tech and was told to bad and still changed me 195.00 for him to take pictures what a joke then another 2.6 hours for them to review that it needed to be replaced/ welded, hence the reason I called a mobile welder that showed up with no welding equipment .Come to find out this has happened to multiple boat owners who deal with this company read more

The best is when they block you from their page to remove the review. Here it is anyways, for Poseidon Mobile Marine of Ruskin Florida. Absolute trash. Lied, did not repair by boat and charged $600 to spray WD40 on a control arm. Continued to lie and argue the charge was valid. Then charged another $3500, over $1000 over quote after convincing me the would fix it after further inspection. Damaged transome plate, and did not complete the work. Demanded additional funds. Ripped out my electronics trying to figure out how to replace steering cables. Did not know what they were doing and continued trying to charge. Avoid this company at all costs. Did not plug the hole after taking out the cables. I will be providing this review on every medium possible. Customer service and communication was absolutely horrible. If there is a way to band together to file a class action lawsuit I would gladly participate. Sean, Melissa, etc were all incredibly dishonest at worst, incompetent at best. I believe it's both. When this many people report the same or similar issues, it would be wise to run. read more

Had some work done to my boat. I was confusing I had questions and Farrah was very transparent and helpful.

A terrible experience (as so many others have noted). The only thing Poseidon cares about is making money off of boat owners and jacking up their hours so the customer pays, pays and pays more. I was given an estimate and the final bill was a whopping FOUR TIMES the estimate. Ask them to do A and then tell you they also need to do B and C. The workers left a huge mess in my boat and smoked cigarettes inside that left a stink throughout. Their customer service is non-existent. Do NOT trust your vessel to Poseidon. read more

POSEIDON MARINE MECHANICS - OVERCHARGED $1000, and DISHONEST! I scheduled an appointment with Poseidon Marine Mechanics LLC (now in Ruskin, FL, formerly in Bartow, FL) to replace and program a new key and replace the windshield on my 2024 Seadoo Explorer Pro. They originally quoted around $350 for the job. Why did I end up paying? $1,362.23! THE BREAKDOWN OF THIS RIPOFF: Charged $840 for 4.8 hours of labor - for what exactly? Programming a key and reattaching a windshield?! Service call fee: $150 - even though they showed up late. Parts: $231.98 - this was expected, but what wasn't expected was the outrageous labor charges for work that wasn't even needed or requested. Windshield replacement NEVER EVEN HAPPENED! When questioned, the owner got angry and defensive, admitting the windshield was never replaced despite it being part of the original agreement, it was just off the bracket. THE BAIT-AND-SWITCH TACTICS: The man who called for the credit card never mentioned the total cost before charging it. He asked if the technician called and reviewed the service, I stated he did call and share a safety lanard was missing and I authorized him to replace it. He then stated it was part of the service to test drive the vessel, never mentioning any additional cost. My card was just ran. Final cost was not stated, the invoice I received afterward. When I called back and questioned the insane bill, he rambled about the technician checking the spark plugs and oil--for what? This was a brand-new Seadoo, barely used, and STILL UNDER WARRANTY. We haven't even reached the hours for the first break-in service. The technician was NOT supposed to be servicing a Seadoo engine! So what exactly did the technician do for 4.8 hours on a brand-new Seadoo that needed only a key programmed and a windshield replaced (which never happened)? This was nothing more than a shameless money grab. Poseidon Marine Mechanics preys on customers with shady billing practices and unjustified labor charges. They take advantage of people who trust them to perform basic services, then slap them with absurd invoices for unnecessary work. STEER CLEAR OF THIS BUSINESS. They're out to drain your wallet, not service your watercraft. read more

BOATERS BEWARE...I called in to have my TRANSOM shower fixed and My A/C unit looked at It was tripping a breaker. Chuck the service writer told me I needed and new water pump and new compressor. They installed the water pump and sent me a picture of the of it working, I told Chuck the service writer that the picture you sent me was in the cockpit and not the TRANSOM shower he didn't know the difference and charged me 2000.00 for parts and labor. I called and spoke with Sean who is supposed to be the "GUY IN CHARGE" we spoke and I told him that the pump wasn't the problem and that he also tried to get me to spend 4000.00 on a new compressor for the AC when it was only a condenser he asked me to send him the repair on the AC which I did I also told him to put the old pump back in and credit me on that invoice since it didn't need a pump. We agreed that I am owed a credit for that bill because the TECH and THE SERVICE WRITER CHUCK don't know the difference between a TRANSOME SHOWER and a cockpit washdown. I have tried for two weeks to get back with SEAN and he won't return my calls or texted messages. I flew in from Arizona to Tampa and the next day went to their shop that had the address on my invoice, I walked in and asked for SEAN the guy said he doesn't work out of this office. I asked to speak with bookkeeping the guy started texting someone named MOE. I asked where the main office is, and he said he didn't know? WHAT you don't know where your main office is. NOPE I get a call from MOE he said Sean was on the phone and that he would call me right back, I mentioned to MOE I flew In from Arizona to get this bill taken care of and where is your main office at? He said Sean is on the phone and will call me back I said I would hold. I asked him don't worry I will come to you what's your location so I can speak with a manager. Once again Moe said there is no main office to come too, and Sean will give you a call. That was THURSDAY and I have Text and called Sean and to this day still no return call from anybody at this business. I DO NOT RECOMMEND THIS COMPANY ITS A TURN AND BURN THERE IS NO MAIN OFFICE AND PEOPLE WORK OUT OF THERE HOMES TAKING SERVICE APPT. 3 KIDS SITTING IN A SERVICE SHOP ANSWERING PHONES. GOING TO LET THE BETTER BUSINESS BUEARU KNOW ALONG WITH EVERWHERE THEY HAVE A WEBSITE THAT WILL TAKE A REVIEW.............. STAY AWAY!!!!!!!!!!!!!!!!!! read more

Complete Fraud business. After charging me $1,000s, not fixing anything literally sitting around running up hours and causing damage to my boat, they also charged me another few $1,000 without performing any services, this was 2 months after I fired them and had already started the credit card fraud refund process. I now had to close my credit card as they kept my information and just started charging me again. Be careful and read their real reviews, they load up fake reviews on google, and research their BBB standing of an "F". read more

Complete frauds. They had me sign for them to come initially and the balance said zero. Nothing was filled in for a price. The man was hear for 1 hour and charged over $800.00 . On top of that they stated they could give us a rebuild and sent us another invoice listing the engine on it and said it would cost $5000.00. They asked if the same credit card should be charged. I said I was not sure to call my dad who was paying for it. They never called my dad they just charged his card without him ever signing the invoice. On the day they were supposed to come out they they were late so I messaged them to the number they texted me from to confirm the appointment. At this time Jan 7th they said they would not be coming that day that they did not have the engine. As I was about to leave for a month I told them to please refund the card as we never gave them permission and JUSTIN the rep told me on the phone they would not charge it til the job was done. Which was the 1st lie. While I have been away with cameras on my yard for security and a chain around my gate with a lock my dad reported them to his credit card company. They had until last week to respond. They responded stating they put the engine on while we were gone. 1. I would have known if someone was in my yard and they would have too because the alarm system would have sounded and they would have been recorded. 2. The gate was locked. 3. I came home yesterday and guess what? The same old engine is on the boat. They actually told the credit card company they put a 60 HP Yamaha motor on my boat. Nope the same broke mercury is on there. They even have pictures of our old motor on their invoice. I have pictures of my old engine too. Still on my boat. I did not realize boating was a scam. These are awful people and I can not believe they cheated an old man like this who was just trying to do something nice for his daughter. Unbelievable. SHAME on them all. read more

Disappointed, Hired them to replace a Raymarine Chart Plotter. Despite their assurances that they do this all of the time, Now, after 10 months of them being unable to program it. They now say that I need to figure it out with Raymarine myself, They give up and cannot program a chart plotter. At one point in the ordeal, they replaced a depth transducer and failed to seal it. I went to take boat out and it began to sink. Luckily I noticed and got it back on the lift. Total shoddy workmanship. They do not return calls, They cannot complete a job. Next stop Small claims court read more

Never Again!, I have had Poseidon Marine work on my boat twelve times over the last year. The one thing I could count on is that my boat would not work when I got it back from them. They charged me for emergency services which were not performed. The sales representatives never knew what the status of the repair was or what work was being done. The Manager, Shawn, does not answer calls or return calls I have spent over $40,000 on repairs by them, and when my boat was returned it wouldn't run. They are not honest or dependable. read more

This company is a scam. I told them I needed welding done to my engine before they could do a compression check. They rescheduled for 2 weeks out but when the original appointment came they charged me $300 and said I cancelled the appointment even though I have several emails from this company showing my rescheduled appointment for two weeks later. I called and asked to speak with the owner and a guy who works there named Sean or Shawn said he was the owner and for the $300 they already collected he guaranteed the weld would be done. Turns out he isn't the owner and when I called and asked to speak to him I was told it's not their business to keep up with the owner. Because they already changed me for absolutely no work done I agreed to Shean ( lying owner ) to do the work. He said I would be satisfied. They came out and said they can't do the work at all and took my $300 and said there is nothing they are willing to do. Now I have to use them in small claims court just so they don't do this again AT ALL COST STAY AWAY FROM THIS LYING CORRUPT COMPANY read more

Great company I would definitely recommend and use again, they were very understanding, transparent and affordable.

!!!Please be aware!!! I am extremely dissatisfied with the service provided by this company at our condo marina. Their electrician came out, fixed my neighbor's boat lift, but left my boat lift completely without power. Who doesn't bother to check the adjacent lifts after working on electric?????? Both my neighbor--who is a paying customer and has spent three thousand dollars with this company--and I have called multiple times asking for urgent help, but the company has repeatedly avoided coming out to fix the issue. Despite this significant expense, my neighbor still doesn't have a working boat lift, and I have a boat on his lift that I can't use. It is unacceptable that they broke my boat lift and have taken zero responsibility for the damage. The lack of accountability and customer service is appalling. Based on our experience, I strongly advise others NOT TO USE this company. If you value your property and your time, look elsewhere. What a complete debacle. read more

I had a break down on my trailer and they said I will be rolling the same day. I called about my issue at 8AM on a Saturday and waited the entire day. I also called them multiple times during the day with no answers. After 6:30PM that day I finally got an answer that they can't fix it till Monday. I was left with no way to get my boat out of the water. What a horrible company to work with. If i can put negative stars I would. Falsely charged with no work done. Stay away read more

Holey crap, I have never seen anything so crooked in all my life. Wow. Run the other way. The 5 star rating is probably family members. I wanted someone to help me with a boat, but a got a $1000 bill, some the owner threatening me with calling the sheriff on me, and a boat having the same problem after NOTHING was done. Unreal. read more

I hired Poseidon Marine Mechanics to straighten an aluminum Bimini bar for my Sun tracker Pontoon boat. I paid $1094.02 for a service call and 4 hours of technician time , in which he could not straighten the bar. The bar is still in it's original condition. Obviously there is a whole lot more to this transaction but space and my patience is limited. Suffice to say that the Better Business Bureau gives Poseidon Marine Mechanics LLC an F rating with 15 complaints since they opened in 2021. Mine will be the 16th complaint. Do the numbers matter? Of course they do and anyone who tells you otherwise is a liar. I have ordered a new aluminum bar from Nobles Enterprise AKA Nobles Marine. They have been in business over 40 years and according to the Better Business Bureau have an A+ rating with 0 complaints. Do your due diligence when hiring a marine mechanic, wish I did. read more

Kurry was amazing so detail oriented!!! Great service and super responsive to requests.

CROOKS!! CROOKS!! CROOKS!! I requested their services to fix an issue with my outboard engine. They were UNABLE to determine the problem. They STILL charged me over $1,600!! The entire time, the technician did NOT disclose what fees I would be charged for him to endlessly trouble-shoot the engine. Basically, he was "riding the clock" so he could generate additional charges - again, WITHOUT telling me I was being charged for him to scratch his head and ponder what could possibly be wrong with my boat. When saw the over $1,600 charge pop up on my credit card, I immediately called the company to get clarification on WHY I was charged so much money without them even repairing my engine. They assured me billing would give me a call back to discuss my concerns with the bill. They NEVER CALLED me back after I contacted them numerous times requesting clarification of the charges. VERY DISHONEST COMPANY!!!!!! read more

response to David White, who is business owner of the side marine services. Your response is always blame the customer when there are hundreds of them. This is a pattern of consistent over billing, late show up, not showing up with proper equipment or parts and doing Shoddy work. Furthermore, I did not sign a written or electronic agreement and I also did not drive a long distance on broken hub. Your technician failed to tell me right up prompt that he did not have the proper parts when I was promised that he would arrive with everything necessary to get me back on the road. Only a hub and an axle were required and some tools which the technician did not have. As such, your technician should not have showed up as this was a promise to get me on the that day the parts were needed to do so he did not reveal that until he around for an hour trying to get a tire and a tire off a cotter pin and broken hub removed. David's pattern of behavior is to blame everyone else but his own company to take responsibility but that's because they do this consistently. You only need to Google the "worst mobile marine services in Florid and Poseidon marine services not surprisingly comes up number one according to AI data. Not surprising just look at their reviews on Facebook, yelp and Google and that almost all one and the ones that are five some of from their own employees and I'm sure they have friends and family and possibly even pay a website developer to secure the five star ratings? David consistently to disagree and people are trying to just save money. That's ridiculous as I have no problem with money. I just have problem with consistently fraudulent and criminal behavior from that perpetuates without financial or criminal consequence. read more

Tech shows up at 8:45. Says he has to do his diagnostic first. This entails numerous items for which I didn't call them out for. I requested solar panel installation, rewire to my control panel, and install a composting toilet. Tech had ZERO partake with him. No wire, nothing. I had to run to Ace Hardware to buy everything. The Tech literally had to check in with the office all day long throughout the day. He never installed my solar panels, not sure what he spent time doing on the inside, but he left and my bilge wasn't even on. Had another electrician come out and tell me it all has to be redone. Ironically that Tech quoted me about 5 hours to install solar panels and redo all the wiring. This company is trying to charge me over 2,500.00 for the original time the Tech spent here. He actually only worked for about 5 hours. They are also charging time for his diagnostic on the boat- which is also a separate fee, so they are double dipping. I am disputing my bill with them and immediately they start to threaten to place a lien on my boat. Do not recommend AT ALL. Who doesn't show up to wire a boat without any wire? Also, he spent a couple hours in his car trying to find the wire. It was a real shit show. read more

https://poseidonmarine.com/ This company is not a Better Business Bureau member and has not responded to Ruskin BBB posted complaints. I contracted over the phone with Poseidon Marine to inspect a bolt receiver embedded in my hull. The vessel is a 1975 Catalina 22, hull -4909. The bolt 'receiver' holds the keel pivot plates to the hull and is not accessible except with the 500# lead keel removed, except through the bolt hole. Photos and dwgs of the part/area of the vessel were provided to Poseidon. The initial quote was $195.00 to inspect. Final charge was $495.32. Invoice provided. Management would not discuss discrepancy between the two. 1) The technician was not prepared when he arrived. He did not have photos/dwgs and he did not know where to access the part. He utilized no tools except the factory approved replacement part provided by this customer. This customer declined an overall vessel inspection as the vessel is in an overhaul condition. 2) The company management (maintenance manager) would not take phone calls nor respond to other managers' (sales and scheduling) prompts to pick up and talk with this customer. 3) The invoice provided to me, the inspection report attached to the invoice was inaccurate at least and fabricated at worst. The vessel was in this customer's driveway, at home, when the technician arrived. He parked in the neighbor's yard and was found aboard the boat opening the companion way without having alerted this customer to his arrival. He was redirected to the bottom of the hull for his invoice work. This customer queried the technician about previously provided photos and drawings, and then provided the drawings previously sent to Poseidon management. He employed only a ~8" flathead screwdriver and had to be repeatedly cautioned, then directed to stop attempting to leverage the screwdriver between the 500# lead keel and the fiberglass hull. He used no tools to probe the inner bolt receiver. He inserted the spare new bolt with relative ease into position. (The tech had no safety gear. This customer provided safety glasses. The tech turned down the use of a mask) This accomplished, this customer stated satisfaction and asked the technician to stop work. The technician took some photos on his cell phone and asked if this customer wanted a complete inspection done. This customer declined due to the vessels condition and on-going work. 6/5/25 Poseidon management was contacted by phone immediately following the technician's departure (scheduling manager). Once the technician's name was given, the sales manager was included in the call. The sales manager initially moved to explain the lack of preparedness with the number and type of boats on the market. He changed his approach when informed of the previously sent documents. This customer was informed that the maintenance manager would be calling and this first call ended. The maintenance manager did call and told this customer the invoice would have to be completed before he could assess the situation. This customer called again on 6/6/25 after receiving an electronic copy of the invoice. Calls to the maintenance manager went unanswered 6/6, 6/7, and 6/9. Payment was posted electronically on 6/9. The scheduling manager was contacted 6/9 and told this customer the maintenance manager would phone. 30 min later Poseidon was called again, and this customer told the maintenance manager had left for the day. The invoice indicates a full inspection of the vessel was completed. The invoice charged 150% more than originally quoted. The invoice indicates a 'tap' was used (called for) and as stated above, no tools were used other than the technician's cell phone light (inadequate for the inspection) and a flat head screwdriver (inappropriately) were employed during the requested service. Given the difficulties with this transaction, this customer is looking for a removal of the overcharge for work not authorized nor performed ($300.32), a reduction by half ($92.50) of the original quote due to the lack of preparation provided by Poseidon and the necessary oversite and assistance provided by this customer in affecting the service. The scheduling team was polite and worked hard to acquire my business. The sales manager deflected any response to the difficulties when informed. The maintenance manager's response was completely disingenuous and inadequate in explaining the lack of preparation of the technician in Poseidon's processes and his deflection of any explanation of the work on the invoice. I cannot recommend this company for any type of work under these circumstances. read more

This company is extremely unethical and thinks it is ok to rip off families. They charge $300 an hour for labor and extend the service time so they charge more. They tried to charge us almost $4,000 to fix a jet ski but never got it working. They said they would have to charge more money to come back out to get it working. Save your self time and money and go elsewhere. These people are dishonest and downright evil. read more

Initially it started off well. They immediately set a quick schedule to come out to work on my boat. However, come the day they were arriving I sensed this was not going to be a good experience when I received a text indicating that they were already out working on my boat in the morning. Being that they were hourly I immediately called to get confirmation......because I was sitting on my boat with no one there. They apologized and said the technician was on his way. One hour later he arrived. Not only did they not fix the issue. I was charged a MASSIVE bill for parts and labor, only to have the boat still not run. They started ghosting my calls, and ultimately I took my boat into a legitimate boat shop that charged me $161 to install the part correctly that they incorrectly installed. They get 1 star because they were pleasant on the phone, but I would avoid this company at all costs. This company are scammers. read more

We want to thank Miguel who came out and helped us after Helene. He replaced all of our batteries and a couple of wires that were damaged. Boat worked terrific after that. He also came out weeks later to just do regular service and helped us fix another broken wire that was impacting our billage pump. Great guy, hard worker, and very reasonably priced. read more

Beware, these guys are crooks! I have a 20ft Key West with a 90hp Yam and the steering was frozen. Poseidon made this a night mare project which was confirmed by a reputable mechanic who had to repair Poseidon's hack job, before fixing the steering. 1) Poseidon overheated the clamp bracket on the steering arm 2) Poseidon decided that lifting the rear deck was also needed to work on the steering (wrong). 3) Poseidon cut the opposite end of the steering cable, which come to find out wasn't necessary either. I'm guessing these are techniques to add labor and parts to the job which allows Poseidon to pad a bill and overcharge customers. Before Poseidon left my driveway I had a charge on my CC for $777.41 and a boat with a bent steering clamp, lifted rear deck and a severed steering cable!. I disputed the charge because I was home the entire time, and know how much actual time was spent on the hack job. Then Poseidon sent me a quote for over $1500 to (hopefully) come back and fix their mess. Poseidon and I came to an agreement on an amount for that 1st and only visit. The problem now is that Poseidon says they don't have the $777.41 which was temporarily placed on hold during the dispute. This is NOT true as I've confirmed with the my CC and provided proof to Poseidon that they have the money. My advice, don't let these guys anywhere near your boat!. I've contacted the Better Business Bureau. read more

i would do 0 stars if possible . absolute scam i want to warn as many people as possible, stay away from these crooks!!! all the bad reviews are true they are the most unprofessional company i have dealt with. gave me a bs diagnostics on my jetski 4 months ago i get a second opinion from actual repair company and it had nothing to do with what poseidon said. $600 labor for tech to sit in his truck and watch youtube than when i reach out to one of the owners sean he stops receiving my calls than i just spoke with david and he said its been to long and sean has been waiting for your response so no refund which is a complete lie... they have no shame and will lie and lie and give you the run around and keep your money, look at all the reviews theyre all horror stories. run!!!! use literally anybody else besides this company i beg you !!!! 1000% scam so many people have lost thousands of dollars to this "company" please take this review seriously i have no reason to slander this company this is all the truth! they are the worst in florida!!!! read more

An absolute rip off. I hired Poseidon to complete a hundred hour service on my two Mercury engines. The Service advisor Chad assured me that Poseidon was an otherized Mercury repair shop and the 100 hour service would cost $550.00 which I authorized. I drove the boat the two days before the service and I noticed that the power steering seemed tight and I made Chad aware that it would need to be looked at. One the date of my original service Chad called me to make me aware that two hubs needed to be replaced and asked for permission to replace them, I did. Two days after the following day Chad ca. The filled again to inform me that the Service Technician was unable to remove the oil filters from the housing with a standard oil wrench so he stabbed them with a screwdriver to get some leverage. (On a two year old bout) Chad advised me not to start the engines. The following day the Technician came out and replaced the filters and housing assembly. Poseidon charged me $4500.00 for this work. The following week I took the boat for a ride and noticed not on grease fitting had been touched and both engines were shaking uncontrollably. Poseidon sent a second Technician out who said he had found a vacuum leak caused be the first Technician. The vibration did slow down but didn't go away. I was told that I had a Knick in my propellers and that they needed to be replaced at a cost of close to $5000.00 . I called another company for a second opinion who found the factory spark plugs still in the engine and claimed that other then the oil filters being changed they had seen no evidence of a 100 hour service being completed on either motor. I called my Service Adviser Chad and let him know that I wanted an explanation and a credit for the 100 hour service that I paid for that was not completed! I have been ghosted since then. read more