1. Portofino Apartments

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Mobile, AL

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Portofino Apartments

3.0 (2 reviews)
Open • 8:30 am - 5:30 pm

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Legacy Oaks - Kitchen looking through pass-thru window, dining room and living room

Legacy Oaks

(3 reviews)

I've lived here for almost a year now, and decided to put up a review for Legacy Oaks. Several…read moreother coworkers have their corporate apartments here too. This place offers spacious apartments, nicely designed with high ceilings, arches, large kitchens, whirlpool tubs, and plenty of big windows giving you lots of natural light regardless of which direction your apartment faces or whether you're on the first or second floor. The complex is off quiet streets behind a nice upper scale shopping center on du rhu, right off Dauphin and very convenient to I-65. The apartments are gated and you feel very safe and secure in the area. The reason I only gave the apartment 4 stars when in actuality it's 5 star quality is the maintenance and service I've received as a corporate housing renter. Maintenance and cleaning between renters leaves a lot to be desired and it did not appear to be a very high priority for the maintenance staff prior to my moving in. All of the issues I reported when I moved in have gone unaddressed. And while none of them are more than eye-sore type issues, that shows a lack of commitment to your tenant, even if they're renting through a housing company. When I moved in there was a large stain in the master bedroom carpet in front of the master bath door. Multiple sinks had water damage in the vanities and cabinets below them. There was minor water damage to the master bath ceiling from a past leak in the 2nd floor unit above. The weather stripping around the doors is torn and deteriorated (this would be much more of an issue for me if I was paying the a/c or heating bills!). The maintenance crew used gloss paint for the touch up and spot painting they did between tenants, when the rest of the walls are painted flat. So now when you walk in you see reflective spots all over the hallway, bathroom, and bedroom walls. Finally, there are coffee mug rings all over the coffee table and trim on top of the halfwall near the toilet in the master bath. None of these issue reflect poorly on the apartments themselves, but it does reflect on the maintenace staff's workmanship and management's priorities. There have been a couple other issues I did not let linger... the A/C and thermostat have had a few hiccups. I've stayed on top of those issues and they were resolved satisfactorily, usually within hours of reporting the issue, though one instance required several phone calls and leaving work to meet the maintenance working at my apartment to point out that the A/C was indeed not working (when the thermostat is set at 72 and the unit reads 76... just because you might think 76 isn't 'too hot' that doesn't mean the A/C is working!). All in all, very nice place to live... even if you have to be aggressively proactive to get maintenance done on your place!

Great property, gated community, superb club house, pool and fitness center…read more Apts with garage attached, 12' ceiling fireplace and 1500 sq ft. Close to everything, safe and quite.

Cypress Cove - Mold

Cypress Cove

(12 reviews)

My experience living at Cypress Cove Apartments has been mixed, with both positives and notable…read moremaintenance challenges. The most significant issue I experienced during my lease involved ongoing air conditioning problems. Over time, I submitted multiple maintenance requests as the unit repeatedly failed to maintain a stable temperature and would periodically freeze or struggle to cool the apartment. This became a recurring issue across several incidents, eventually totaling seven documented occurrences. While maintenance was responsive to individual work orders, the underlying HVAC problem was not fully resolved until I personally compiled and presented documentation of each prior incident. After doing so, the issue was finally addressed and corrected. I do want to acknowledge that once the matter was escalated with clear records, management took appropriate steps to resolve it. However, it was frustrating that it required that level of escalation for a basic habitability concern to be fully fixed. Overall, the property itself is in a good location and has potential, and staff were generally courteous. That said, my experience was defined by inconsistent maintenance reliability, particularly regarding essential systems, which significantly impacted day-to-day comfort.

By far the worst experience I've had in my life. I wouldn't recommend no one to stay here. I…read morewouldn't allow my roaches to live here and the complex is full of roaches. The management team sucks and so do the maintenance team. I contacted the corporate office a week straight to speak with Hope and I still haven't received a call back. The apartment was full of mold and no one seemed to care. I was told that maintenance would be out the next Monday with new appliances and to spray no one came out. A lot of broken promises and a lot of my hard earned money wasted. Please take your money elsewhere. These people don't care.

Portofino Apartments - apartments - Updated November 2026

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