My family used to go to him, and our whole family wished that we had never stopped. He was…read moreextremely professional and honest. His dental hygienists and office staff were always great as well! My sister had a lot of dental problems from before our time at his practice, but he was great at managing them, and he went out of his way several times during "dental emergencies."

I was referred here by my dentist for a tooth extraction. The receptionists were cold and…read moreunfriendly snapping I must fill out a four page registration. After filling this out they tell me they do not take my insurance. I go to my dentist and the office manager there told me to tell this place to call her, that office will pay since they started the extraction. Yes, this whole time my jaw is bleeding. After two hours waiting, I asked for an eta and was told I'll see the dr when he is available.

Only rating with 1 star because I can't give 0 stars. They were running behind which was fine, but…read morethe patient before me had been out of the office over 10 minutes, while I could over hear the staff talking about spring break plans behind the door. I sat in the waiting room researched another oral surgeon, called and made an appointment, then they called me back, but I excuse myself and left. Apparently I have a suspicious spot on my jawbone, I wish they took my health as seriously as they do spring break.

From the owner: Northern Michigan Oral and Maxillofacial Surgery specializes in dental extractions including wisdom…read moreteeth and dental implants. Dr. Osetek is a trained specialist in mouth and jaw surgery also involving, facial trauma, orthodontic surgery, pre-prosthetic surgery, bone grafting and more.

Absolutely the best! I have had a history of dental nightmares, and put off getting 2 broken teeth…read morepulled until the pain and swelling were so great, I had to go into the office as an emergency patient. The entire experience, from the welcoming front desk to the post-op instructions, were handled with great care and compassion. The assistant prepped me, the doctor came in, understood the situation immediately, and boom....put me out within a minute. I woke up to the compassionate assistant saying, "Wake up. It's over. You're all done." I felt nothing. Zero! Completely painless! And I have felt no post-operative pain either. I have some swelling....but no pain whatsoever. I highly recommend this practice and will be approaching them soon for the many implants and possible bone-grafts I need. Five stars plus!

If I could give TEN STARS to Dr. Dan Madion, Kyle, and Kelli, I would. Every element of our…read moreexperience was exceptional. From laying out treatment/fees, to the compassionate & skillful care we received, to the followup after the procedure; they WOWED is. Thank you, GT Oral Surgery!

I had a wisdom tooth pulled. They took my insurance, so I went there rather than a local oral…read moresurgeon. I was advised that I didn't need surgery. It came out quickly and everything went well. I developed a dry socket and called the office. A very unkind woman told me that if I wanted to be seen for follow up, I'd need to pay for a full exam. I just wanted follow up on the work they had done. This place is a scam. Do not go there. My regular dentist saw me and helped as much as he could & said they would call Aspen. They never called me. Trust me, you don't want to go to this office if you can at all avoid it.

Thorough cleaning of my teeth. Best ever. Had a crown…read moreinstalled, excellent. Very impressive technology, staff, doctors.

I've been going to this office for 5 years and have never had an issue until recently...I get to my…read moreappt and they are seeing an issue with my insurance and i figured it out...It was her mistake of not charging my insurance at the time of visit. Not only did she not do this, but she then had my ss number on a sticky note along with my BD and Phone# AND first and last name....I asked her to shred them and this caused an issue. She refused to shred it, she chose to tear the sheet in half leaving my identity exposed... After I explained my concerns she then asked if I would like to shred it together...as if I'm a child. She was very rude during this time and my returning visit.

You are rolling the dice with this office because they do not check coverage or network eligibility…read moreprior to you showing up. You can take off work and drive an hour or two only to find that you must pay out of pocket when the office can easily run this stuff in advance. You may show up and find out you have to pay cash which is a significant advantage to his practice at your expense. He may have quality care but his office doesn't do much to avoid unnecessary out of pocket expenses that are avoidable. They also can't handle being called out for this practice because they know it is reprehensible. All of this is avoidable. I made an appointment for my elderly mother who was in need of dental care. She could not get into local providers so we made an appointment with Dr. Forsmark's office which is quite a distance from her home. I offered to provide the insurance information through UPHP and Delta but the office said they did not need it now. Mom shows up to the appointment and finds out she is not covered at Dr. Forsmark's office and they never tried to run coverage prior to her showing up. I am sure at this point you can understand the frustration. Dr. Forsmark's office was not sympathetic in any way and were in shock that I would call them out for the practice.

I don't normally leave reviews. This felt like something I very strongly wanted to address. I will…read morealso be letting the dentist who referred me know. I would strongly advise against going to this office or at least seeing Dr. Sheperd if you already experience anxiety about dental work or medical procedures. The bedside manner was absolutely deplorable. I was already nervous when I saw someone being walked through the lobby post opt, and I started crying. The assistant or nurse who brought me back noticed, but not a single person in the room offered any comforting words. At one point, a comment was made that, for someone with so many tattoos, I was being overly dramatic about the IV. I explained that it wasn't about the IV--it was my anxiety around dental work--and I was told, "I haven't even touched your teeth yet." Next thing I knew, I was being escorted out the back door in the rain crying...again. Additionally, when I first inquired about coming to this office for treatment of a severely impacted wisdom tooth, I was told there were no emergency spots available, and they don't accept insurance directly.

Melissa took ample amount of time to explain what we can learn from the X-rays and photos of my…read moreteeth. it was remarkable to see and understand through her visual tour what's happening to my teeth and gums (they feel good, but the wear and tare is taking its toll). Melissa did not recommend everything under the sun, which matches my approach to letting nature be nature. she suggested a plan that addresses the most severe issue, combined with monitoring a large number of potential issues.