Today I took my car in for servicing after seeing my record on the car the service manager Teresa suggested just a oil change I keep up with my car through the inspection she found I need a tires I need a brakes I need a spark plugs ignition coil I need it 15 times more the estimate that I bought the car for the big difference is trust the trust I have for Teresa Radcliffe And Porsche is immense I got the car back it runs great I can't thank her for all the hard work and keeping me safe on the road thank you Teresa Radcliffe From Cherry Hill Porsche service the best of the best Jonh Dantonio read more

Horrible service. Ended up in Newtown Square in PA instead. Excellent service there. Cherry Hill should take a lesson

I recently had my new Porsche serviced for the first time at Porsche Cherry Hill. They were great. My service was done quickly, and they were very thorough. They even fixed three recalls I didn't know I had. I highly recommend Porsche Cherry Hill to get your Porsche serviced. Ask for Scott, he was great! read more

Very sub par service. I never bought my car from them so I would not know how the sales section is but the service department is ridiculous!!!! I took my car in for the 50 k service and they reported they will inspect and assess as needed. Later they call and informed me "everything" is good. I ask the person on the phone to give me a break down of the inspection they provided and the services they evaluate the car for and he said I will look it up and let you know. Minutes go by and he is still looking to answer my question. And at the end he just said: not much is done during this service all you need is an oil change. Guess how much I paid for my simple oil change without ANYthing else: $ 430. Four hundred and thirty dollars for oil change. Just save ur money and nerves and take your car somewhere else for your services... read more

Place is a dump. Go to Monmouth County Porsche or Delaware or Warrington. The lady that answered the parts are rude. 3 weeks and still waiting for part. We didn't get the courtesy car. And there's 2 cars that was seating on the lot as a courtesy car. Go somewhere else. This place is more than awful than. I kid you not. read more

Horrible service. We drove 2 hours to test drive a specific car only to get there and be told sorry the battery is dead. My husband - who is an avid collector- said no problem, fix it and call me back, Id like to take the car. We were encouraged NOT to leave a deposit " the car is yours". Two weeks later after calling repeatedly and being told its the holidays- there's no service department- my husband reached out again. Shockingly we got Kyle's vm.... again. Two hours later we get a call- sorry, there was a deposit on the car and the car is sold. Does anyone know what's going on? How are you in management but you don't know what car is sold and which ones aren't. Will take our business elsewhere, and this is why we have dealt with Porsche in Westchester and NYC. read more

I dread coming here every time I know I'm due for a routine service/oil change. It's every 10,000 miles for me so luckily I don't have to deal with these people very often. Service manager here sucks. It's interesting how when I have a rental I get through hertz and not one of their complimentary loaners, it takes a week for them to get finished with my car and they are full of excuses and "I'll get back to you" responses but when I'm scheduled with one of their loaner vehicles, my car gets done that same day within a few hours and I receive a call that my car is finished and they need their loaner back ASAP . I've heard from friends I should check out the Porshe dealership on the mainline but it's a bit of a hike. For such expensive services, I'd expect some better customer service. BMW in mount laurel had a way better service management team read more

Called less then 2 years ago for quotes on service for my 911 twin turbo. Service department doesn't return phone calls. Finally after call the manager they gave me some run around for a reason. Called earlier this week, the guy in service "was busy meeting with his manager." The receptionist took down all my information including my cell phone number and stated that the service rep would call me. Here we are days later again and still no return return phone call. They're obviously not optimizing their business potential because their employees well they suck. How do you not return customers phone calls for business that they are going to give you? Little bit more of a drive but to to Porsche of the Main Line. MUCH BETTER SERVICE. read more

unacceptable service. they have had my GT3 for 4 months to diagnose and fix an apparent transmission problem with no results and inconsistent contacts with information, no appropriate explanations for extensive delay. The first attempt at a fix did not work and cost me way too much $ with no response to my request for credit/refund or explanations of why the "repair" for which I paid did not work. read more

After a week of delays securing my car, I set a deadline for when I needed to know if it could happen or would pull out of the purchase. No one communicated with me by this deadline, and when I called to request a final answer the sales manager Brian Dashner told me I could "buy a car somewhere else then, asshole" and hung up on me. Do not do business here! read more

I had a terrible experience with this dealership and absolutely would not recommend them. I got a flat tire last Monday evening when parking at the Lincoln Financial Field for a concert. I bought my 2017 Porsche Macan at the Mainline dealership but roadside assistance towed it to the Cherry Hill dealership that evening since it was the closest dealership to where the car was located. Since I had no prior experience with them, I figured it would be fine. After calling the dealership twice on Tuesday, a service manager finally called me back only to tell me that they would have no time to look at it that day and would look at it the next day and that they had no loaner vehicles available. I was frustrated since it was only one flat tire, but understood that I didn't have an appointment. On Wednesday they told me that I would need a new tire and they didn't have my tire in stock (it was not a specialty tire) and had to be ordered and would be delivered from Connecticut and so my car wouldn't be ready until Thursday. I asked them if they could fill the tire and patch it. They said that it's the policy to not fix tires at the dealership; they were required to order new ones. So.... If that was the case, why were they too busy to look at it at on Tuesday since they already knew they would have to order a new one! And it was a brand-new car so it would only need one new tire! It shouldn't have taken them long to look at it the day after it towed instead of waiting until two days later. I told them how I was a single mother and had no access to another car and that my toddler's car seat was in my car and I needed to get him back and forth to daycare. They didn't really seem to car and only stated that they still had no loaners available. Meanwhile, I had to walk my toddler back and forth to daycare every day, rent a car on Thursday to commute to work and received a call from them on Thursday evening that the tire that was supposed to have arrived from Connecticut never arrived and they have no idea what happened to it but believe it's possible it was delivered to another dealership, so they would have to order another tire and my car wouldn't be ready until Monday (and they still didn't have a loaner available!). The next day, Friday, I called them and told them that I wanted my car back and they needed to tow it to my house. Going one week for one flat tire that was a regular tire, not special order, was not acceptable. I then called the Mainline dealership, which I should have done previously. They told me that they had 3 in stock and called Chery Hill Dealership to tell them to pick it up. In sum, terrible service, non-communicative and unacceptable delays. It was incredibly stressful and needlessly expensive having to rent a car, pay for ubers with a car seat, etc. Next time I will insist it be brought to the mainline dealership. I've always received top-notch service there and highly recommend them. read more