Horrible customer service shady business. Rented a bounce house 5/16, asked me to pay after…read moredropping off, Zelle'd him the balance. 5/18 I see a second charge on my debit card attached on file. Called customer service multiple times and I just keep getting the same BS "I'm going to let the owner know and get back to you". We are now at 5/29 2 weeks later and I still haven't gotten my refund. And no response from the owner. Would definitely avoid this business.

We have used them for two parties now and they are great! Easy communication and very flexible. Our…read morefirst party got rained out and we had to reschedule and that was easy and our second party we decided to change the bounce house type a week before the party and they were very accommodating. They are very quick for set up and drop off.

Great experience! I would rent a bounce castle from them again and again…read more I did online research as I've never rented a bounce castle before and was worried that something may go wrong. I found JumpStop online, checked their website, everything looked good, so I made a deposit and left my info, then I come on yelp and see a 1* review which claims that all the good reviews were left by people who knew the owner. I was so worried about anything going wrong but Maggie was so kind, helpful and quick to answer any of my questions so it put my mind at ease. On the day of my event, Maggie and Alex showed up on time, they were very friendly and helpful. The bounce castle was clean and not old or dated. Maggie made sure it was clean inside after they inflated it, she wiped it before leaving my house, she CARES for the business and customer's satisfaction. I felt taken care of and it was amazing. Pick up was flawless too, they came at the exact time we spoke about, deflated, folded it and quickly left. Great experience all day!

They are awesome! We rent bounce houses regularly for our community events. Maggie & company were…read moregreat w/communicating via text & email throughout the reservation to the day of the event. Prompt, set things up quickly, but made sure the setup was safe (plugs/cords all taped down). The bounce house was cleaned (suds down before they finished setting up). Sold!!! We will forever rent from them for our block parties and family events. Top notch customer service!!!

Bounce House Mission Viejo is an excellent company to work with. They're reliable, transparent, and…read morecommunicate clearly throughout the entire process. Their prices are also good and provided everything in the quote. I highly recommend them for any of your needs.

Easy to book and very good communication! Booked for my son's 1st birthday party. I was worried the…read morebounce house wouldn't fit in my backyard but after sending them photos, they were able to evaluate and confirm it would. It was definitely tight but we made it work! Very nice delivery man. The kids bounced in it for hours! Will use this company again, they truly care about their customers. Don't go anywhere else for a bounce house, these guys are doing it right!

I had a smooth and wonderful experience with Jump N Bounce for a first birthday party. They were…read moreresponsive within 24 hours with the multiple changes to my order leading up to the event. It was very convenient that we could also order canopies, tables, and chairs along with the bounce house. On the day of the event, they arrived well before the start time to get everything set up. Service was friendly and efficient. I highly recommend them for your event rental needs!!

We had a bouncer for my sons 4th birthday and it worked out great! The employees were very kind and…read morehelpful. They even showed my son how they take down the bouncer. I will definitely use this company again if we need a bounce house.

We've ordered a jumper from him twice now and both experiences were amazing!…read more The first time, I had someone cancel on me the day before our birthday party. I called him hoping he could help and he went above and beyond to do so! Told me not to worry and he'd be at my house in the morning. His guys were so nice and got everything done quickly. I refer him to everyone! Truly the best.

We hired OC Jumper Guy for a school event and right from the start the owner Enrique was kind,…read moreprofessional and easy to work with. He helped me pick a variety of jumpers that fit my budget and everything in the process went smoothly. The kids loved the jumper selections. If you're looking for a jumper and want to support a family-owned business, I highly recommend working with this company. Thank you Enrique and his son Eddie for their excellent service.

We got the EZ Tropical Dry jumper & it was super fun! Has a basketball hoop inside. Bought some…read moreinflatable basketballs and the kids all had a blast. It was a huge WIN! During summertime, you can add the attachment for a pool. The kids can slide right into the pool (or yourself haha). Yelp helped me send out quote requests to several jumper rental businesses and OC Bouncers was the first to respond with details. Extremely responsive, organized, professional, and helpful from beginning to end. Kept me in the loop with all of the steps (delivery, set up, pick up) and made payment as easy as possible. Answered all of my questions. I like their selection and designs for their jumpers as well. The one we got was in great condition and clean. Everything you need to know is on their website. I had a very good feeling about them and I'm so glad I went with them. Will definitely be using OC Bouncers for our next event!

Amazing company!! They give a time frame for drop off and pickup did both within the promised time…read moreframe. They also send a text 10-15 minutes before dropping off and picking up to let toy know they are on their way. The driver was friendly and courteous. Ny communication with everyone I talked to was wonderful and I would definitely do orders from them again!! Highly recommend!

Amazing experience with this company! Rented the Nimbus with a generator add on. Payment was easy…read moreand streamlined. Day of, they showed up at the scheduled time and took about 15mins for set up. The bounce house was beautiful, clean and the kids were so excited! Definitely a "you get what you pay for". Again, they showed up on time for a pickup and we're in and out in 15mins. Overall had a great experience and can't wait to do it again!

Wow is all I have to say ! These bouncers are even prettier in person, and was beyond perfect for…read moreour little bouncers! Everyone loved it! From the set up to the clean up it couldn't have gone smoother. We will definitely be using more bounce houses in the future! If you are looking for any I highly recommend Oc Bounce house !

I looked around for a bounce house for Memorial Day weekend for my grandkids and they were the…read morefirst to reach out, get me a quote and a great price. I originally ordered the colorful bouncer but th e driver brought out a different one, I mentioned it to the owner, he apologized and said he would me a deal on the next rental. The unit they brought was brand new and immaculate! The drivers were polite,respectful and followed requests and directions. All my grandkids,cousins and friends had a great time. I will definitely recommend them and also use them again.

Where do I even begin... We rented our jumper from Gold Star and the service was nothing short of…read moreamazing. From the user friendly website, customer service while booking all the way throughout the entire process. Rene and his team is hands down the best in the business. Daisy who helped me with the booking process made everything so easy and was so professional and courteous. My family & I will only call Gold Star moving forward.

Perfect delivery and pick up. Everything looked beautiful! Definitely would recommend again.read more

This is the only party rental my family uses! You can text them a final count a day or so before…read morepickup and they'll adjust your invoice. Always reliable and they allow for pickups the day before our weekend events. This really helps us out - one less thing to do the day of! Just book online & pay the remaining balance before pickup. They help you load and unload too.

We have used CalJump for our camp's inflatable jumpers, obstacle courses and water slides for 3…read moreyears now. Their customer service is fantastic and their pricing is super reasonable! They also provide Certificates of Insurance.

I booked Cal jump for a kids party and it was perfect. Their website features all the rentals and…read moreit was easy to select a good option. They made it easy to sign the waiver and submit an initial deposit. Final payment was due day before. On the event date, I got a text alert in advance of arrival and pick up. Service was efficient and helpful.