Horrible customer service shady business. Rented a bounce house 5/16, asked me to pay after…read moredropping off, Zelle'd him the balance. 5/18 I see a second charge on my debit card attached on file. Called customer service multiple times and I just keep getting the same BS "I'm going to let the owner know and get back to you". We are now at 5/29 2 weeks later and I still haven't gotten my refund. And no response from the owner. Would definitely avoid this business.

We have used them for two parties now and they are great! Easy communication and very flexible. Our…read morefirst party got rained out and we had to reschedule and that was easy and our second party we decided to change the bounce house type a week before the party and they were very accommodating. They are very quick for set up and drop off.

Great experience! I would rent a bounce castle from them again and again…read more I did online research as I've never rented a bounce castle before and was worried that something may go wrong. I found JumpStop online, checked their website, everything looked good, so I made a deposit and left my info, then I come on yelp and see a 1* review which claims that all the good reviews were left by people who knew the owner. I was so worried about anything going wrong but Maggie was so kind, helpful and quick to answer any of my questions so it put my mind at ease. On the day of my event, Maggie and Alex showed up on time, they were very friendly and helpful. The bounce castle was clean and not old or dated. Maggie made sure it was clean inside after they inflated it, she wiped it before leaving my house, she CARES for the business and customer's satisfaction. I felt taken care of and it was amazing. Pick up was flawless too, they came at the exact time we spoke about, deflated, folded it and quickly left. Great experience all day!

They are awesome! We rent bounce houses regularly for our community events. Maggie & company were…read moregreat w/communicating via text & email throughout the reservation to the day of the event. Prompt, set things up quickly, but made sure the setup was safe (plugs/cords all taped down). The bounce house was cleaned (suds down before they finished setting up). Sold!!! We will forever rent from them for our block parties and family events. Top notch customer service!!!

Bounce House Mission Viejo is an excellent company to work with. They're reliable, transparent, and…read morecommunicate clearly throughout the entire process. Their prices are also good and provided everything in the quote. I highly recommend them for any of your needs.

Easy to book and very good communication! Booked for my son's 1st birthday party. I was worried the…read morebounce house wouldn't fit in my backyard but after sending them photos, they were able to evaluate and confirm it would. It was definitely tight but we made it work! Very nice delivery man. The kids bounced in it for hours! Will use this company again, they truly care about their customers. Don't go anywhere else for a bounce house, these guys are doing it right!

Very easy to work with, was even able to change my jumper last minute due to weather conditions and…read morethey were so helpful! drop off and pick up was flawless. Definitely using them again!

Adi did an amazing job communicating with me before delivering the bouncy house and at pickup. She…read morewas part of the 2 person crew who delivered the bouncy house, table and chairs for my daughter's birthday party. They did an amazing job. They set up the bouncy house and made sure it was clean before they left. The table and chairs were in excellent condition and clean. Pick up the next morning was easy and fast. I will definitely be calling them again for my next event.

We rented chairs, round tables with umbrellas, long tables and a 30 feet long tent complete with…read moreivory and red draping for my son's wedding at my home. I must say, our experience was nothing less then great. Cesar, Vanessa Nicole and his entire team was at my home setting up the tent and then drape the tent perfectly. They did the wonderful job draping the tent with a chandelier. Actually, they did wonderful job setting up everything. The color coordination was superb. Cesar was wonderful. They all came on time and set up everything correctly. We are very happy with their service and I recommend them 100%.

Cesar stated he is owner of this business. CESAR IS A VERY BAD PERSON. We paid for a water slide…read morethat was majorly defective and not only did he refuse to rectify the problem, he refused to refund me when he ordered his employee to pack up the broken slide at 1:00pm. It was delivered that morning. His slide ruined my 4-year-old's birthday party. CESAR COULD NOT CARE LESS. When the water wouldn't flow through his defective slide, he stated that my water pressure was "too strong." Like any other water spigot, it goes from a drip to a trickle to a slow flow to medium flow to a strong flow. Apparently each one of those pressures was "too strong." I've had several water slides in my backyard over the years. Water pressure has never been a problem. Think about it for one second. Water from a spigot isn't simply on or off. It's a huge risk renting slides from here. It can easily ruin your child's party. And when it goes bad, Cesar will refuse to fix the problem and then refuse to refund you. Like I said: CESAR IS A BAD PERSON. If you don't believe me, try it. But before you do, ask yourself why his company's ratings are so low. Coincidence? Nope. It's because CESAR IS A SCAM ARTIST. Read the other reviews. I wish I did before renting from him.

Amazing experience with this company! Rented the Nimbus with a generator add on. Payment was easy…read moreand streamlined. Day of, they showed up at the scheduled time and took about 15mins for set up. The bounce house was beautiful, clean and the kids were so excited! Definitely a "you get what you pay for". Again, they showed up on time for a pickup and we're in and out in 15mins. Overall had a great experience and can't wait to do it again!

Wow is all I have to say ! These bouncers are even prettier in person, and was beyond perfect for…read moreour little bouncers! Everyone loved it! From the set up to the clean up it couldn't have gone smoother. We will definitely be using more bounce houses in the future! If you are looking for any I highly recommend Oc Bounce house !

Sean was great. His pricing was even better! He held constant communication even though he has…read moreother jobs. He arrived earlier than anticipated, and even offered to pick up the jumper the following day, so my kiddos could enjoy it for a bit longer. The jumper was clean, safe, and the kids loved it. I will say, if you plan on getting the jumper with the basketball hoop in it, keep an eye on the kids. The balls provided are not soft, so someone could definitely get hurt if they are nailed in the face. I'll definitely be coming back.

Most professional, honest, cleanest and inexpensive bounce house company around! I won't use anyone…read moreelse EVER!!'

Exceptional customer service. Quick delivery. Arrived on time. Courteous…read more If you're looking for great deals and amazing customer service, you've found them here. Was super happy with their service as a whole. They delivered on time and set everything up quickly. They were professional and answered all my questions and concerns. Won't be looking anywhere else for all my future party supplies.

Been using this company for at least 17 years!!! Thank you Brian and staff for providing excellent…read moreservice all these years!!! The products are the best and so are the prices!!

The Waterslide was amazing !!!! The employee were great they came so fast and set up and came to…read morepick up 8pm night of !! Appreciate you all!!!

Excellent pricing along with terrific friendly service. Set-up and pick-up were both on time and…read moreefficient. The bounce houses are also clean which is a huge plus. Overall a great experience. Highly recommend!

10 out of 10! So easy to work with. They were professional from booking to delivery to pick up. The…read morewater slide was in great condition and so much fun! The kids had the best time. Will definitely be using them again in the future.

Thanks Steve for the last minute waterslide rental! Looking to rent a waterslide for a birthday…read moreparty. Contacted on a Saturday and even while attending a party of his own he was able to respond and jump on a call with me. Was able to arrange a waterslide for the following day, Sunday! He was very responsive, price was reasonable. Lucas came out Sunday at the arranged time, very professional. Came by to pick up at the arranged time with no incident! Kids enjoyed the 14ft Dolphin waterslide! Thanks again Steve and Lucas! Would recommend!