Horrible customer service shady business. Rented a bounce house 5/16, asked me to pay after…read moredropping off, Zelle'd him the balance. 5/18 I see a second charge on my debit card attached on file. Called customer service multiple times and I just keep getting the same BS "I'm going to let the owner know and get back to you". We are now at 5/29 2 weeks later and I still haven't gotten my refund. And no response from the owner. Would definitely avoid this business.

We have used them for two parties now and they are great! Easy communication and very flexible. Our…read morefirst party got rained out and we had to reschedule and that was easy and our second party we decided to change the bounce house type a week before the party and they were very accommodating. They are very quick for set up and drop off.

Very easy to work with, was even able to change my jumper last minute due to weather conditions and…read morethey were so helpful! drop off and pick up was flawless. Definitely using them again!

Adi did an amazing job communicating with me before delivering the bouncy house and at pickup. She…read morewas part of the 2 person crew who delivered the bouncy house, table and chairs for my daughter's birthday party. They did an amazing job. They set up the bouncy house and made sure it was clean before they left. The table and chairs were in excellent condition and clean. Pick up the next morning was easy and fast. I will definitely be calling them again for my next event.

We got the EZ Tropical Dry jumper & it was super fun! Has a basketball hoop inside. Bought some…read moreinflatable basketballs and the kids all had a blast. It was a huge WIN! During summertime, you can add the attachment for a pool. The kids can slide right into the pool (or yourself haha). Yelp helped me send out quote requests to several jumper rental businesses and OC Bouncers was the first to respond with details. Extremely responsive, organized, professional, and helpful from beginning to end. Kept me in the loop with all of the steps (delivery, set up, pick up) and made payment as easy as possible. Answered all of my questions. I like their selection and designs for their jumpers as well. The one we got was in great condition and clean. Everything you need to know is on their website. I had a very good feeling about them and I'm so glad I went with them. Will definitely be using OC Bouncers for our next event!

Amazing company!! They give a time frame for drop off and pickup did both within the promised time…read moreframe. They also send a text 10-15 minutes before dropping off and picking up to let toy know they are on their way. The driver was friendly and courteous. Ny communication with everyone I talked to was wonderful and I would definitely do orders from them again!! Highly recommend!

This was the last thing I thought about was putting linens on the table because of all the things…read morewe are coordinating that day. I contacted them late and they were quick to respond and very easy. The service was great! Super easy and very fast. I would use them again.

The chairs we ordered were in great condition & delivery was timely & seamless. Thank you!read more

10 out of 10! So easy to work with. They were professional from booking to delivery to pick up. The…read morewater slide was in great condition and so much fun! The kids had the best time. Will definitely be using them again in the future.

Thanks Steve for the last minute waterslide rental! Looking to rent a waterslide for a birthday…read moreparty. Contacted on a Saturday and even while attending a party of his own he was able to respond and jump on a call with me. Was able to arrange a waterslide for the following day, Sunday! He was very responsive, price was reasonable. Lucas came out Sunday at the arranged time, very professional. Came by to pick up at the arranged time with no incident! Kids enjoyed the 14ft Dolphin waterslide! Thanks again Steve and Lucas! Would recommend!

Great experience! I would rent a bounce castle from them again and again…read more I did online research as I've never rented a bounce castle before and was worried that something may go wrong. I found JumpStop online, checked their website, everything looked good, so I made a deposit and left my info, then I come on yelp and see a 1* review which claims that all the good reviews were left by people who knew the owner. I was so worried about anything going wrong but Maggie was so kind, helpful and quick to answer any of my questions so it put my mind at ease. On the day of my event, Maggie and Alex showed up on time, they were very friendly and helpful. The bounce castle was clean and not old or dated. Maggie made sure it was clean inside after they inflated it, she wiped it before leaving my house, she CARES for the business and customer's satisfaction. I felt taken care of and it was amazing. Pick up was flawless too, they came at the exact time we spoke about, deflated, folded it and quickly left. Great experience all day!

They are awesome! We rent bounce houses regularly for our community events. Maggie & company were…read moregreat w/communicating via text & email throughout the reservation to the day of the event. Prompt, set things up quickly, but made sure the setup was safe (plugs/cords all taped down). The bounce house was cleaned (suds down before they finished setting up). Sold!!! We will forever rent from them for our block parties and family events. Top notch customer service!!!

Staff: They were absolutely amazing. From their quick…read moreresponse, to their flexibility of delivery, to their great communication. Couldn't be happier. Quality: Rented 3 tables and 15 chairs. They were all in really good condition, clean, and very nicely organized when dropped off. Value: I found the value to be good. Overall: Nothing but good things about my experience and would use them again for sure.

I worked with Xochil for a small wedding event, and she was so responsive and very easy to work…read morewith. I rented chairs, arch with flowers, and it came out perfect! I would definitely work with Xochil for any upcoming events.

Bounce House Mission Viejo is an excellent company to work with. They're reliable, transparent, and…read morecommunicate clearly throughout the entire process. Their prices are also good and provided everything in the quote. I highly recommend them for any of your needs.

Easy to book and very good communication! Booked for my son's 1st birthday party. I was worried the…read morebounce house wouldn't fit in my backyard but after sending them photos, they were able to evaluate and confirm it would. It was definitely tight but we made it work! Very nice delivery man. The kids bounced in it for hours! Will use this company again, they truly care about their customers. Don't go anywhere else for a bounce house, these guys are doing it right!

Great communication throughout. Friendly and attentive staff during our event. Kids had a blast!!…read moreThey are also an approved vendor with CA PTA, so it made the process so easy! Thank you for always delivering!

We had a bouncer for my sons 4th birthday and it worked out great! The employees were very kind and…read morehelpful. They even showed my son how they take down the bouncer. I will definitely use this company again if we need a bounce house.

We rented tablecloths from this team. They were easy to work with. I appreciated their…read moreresponsiveness.

Picked up some high top tables for Friendsgiving, from their warehouse in Santa Ana. The texting…read morefor updates was super efficient and helped me since I can't always answer the phone. The staff was super sweet and very helpful loading and unloading my car. I will definitely rent from them again for any party needs.