While traveling back to Texas with a group of friends the weekend of 9/9, we stopped at this location to fill up and grab quick bite to eat. I went in and bought about $30 in lotto tickets while my friend ordered his food and waited in the dining area. A few minutes later, he decided to go ahead and buy a few bottled sodas and pay for gas. Approaching the cashier, he requested a fill up on pump #2 in addition to the bottled sodas and chips he had at the counter. The cashier proceeded to swipe his card and turn the gas pump on. Since my friend's hot food was still not ready, he proceeded to come back to the car to pump the gas and drop off the items he purchased. He later went back in to get his ordered food, which was incorrect, but that's another story. We remained in the car for approximately 15-20 minutes eating before my boyfriend was approached by a worker asking if we paid for our gas. He said yes, and then got out to use the restroom. When he attempted to come back to the car, the cashier mentioned our gas was not paid for and we needed to pay. My boyfriend then went to get his friend to figure out the issue. Once both men were in the store discussing the mistake with cashiers Deshauna and Jinx, they were quickly accused of stealing. Deshauna even threated to call the police! (Mind you, we had been in the parking lot for about 30 minutes, the pump was turned on, and I had just purchased more in lotto tickets than my gas total. ) After further investigation, it was determined that the poorly trained cashier turned the pump on without imputing an amount and actually charging my friend. The accusations made were insulting and the fact that no one offered an apology is absolutely absurd! This location has some major improvements necessary in training and customer service. Based on this experience, I will NEVER visit Popingo's again!!! Great first impression.... read more