What an amazing staff, all very nice and also knowledgeable and great products, with great quality

Great products, Great value and Stellar customer service! Brandon was very attentive and knowledgeable. He helped me find the perfect vegan protein! Thank you for answering all my questions! I will definitely be coming back! read more

Popeyes has a good selection of different supplements to use for whatever your goals are. The staff is very knowledgable and helping to what is needed for you. Staff members are all very friendly and engaging. read more

Great service and lots of great selections for protien powder and all other supplements. Staff have always been friendly.

I was sold old inventory supplements that were clumped up inside several times in the past and able to exchange them, however my last purchase was clumped up as well and caused me to get sick and they refused to exchange the product for me and I've been buying with Popeye supplements for two years. They just lost a consistent customer, I will never buy from popeyes again after being treated rudely by the store associates. read more

Popeye's Supplements - Old inventory supplement that is clumped up inside. - Vitamins & Supplements Near Me - Vancouver, British Columbia

Know exactly what your goals are. Exactly means specific. Specific means no statements such as, "I want to lose weight" or "I want to be more healthy". Those two statements mean different things to different people. Not only that, those statements are vague to me. That's the mentality that you need to have before you walk into this store. If not, they can still help you out here. They know what they're talking about. It's up to you to execute. My story: I want to cut the last 2%-4% of body fat on me. It's the hardest to lose. The guys here said the same thing. Even though I eat pretty clean, once you start talking the extremities of what I'm doing, you need to refine your nutrition even more. Mine wasn't quite dialed in. I needed to make some changes in my plan. Those changes meant the timing of my carb intake. That was where I was failing. Even though I'm already low body fat, I was making a few mistakes. Those mistakes were holding me back. What I needed was expert advice. To me, expert advice means advice from people who not only talk the talk, but walk the walk. They're all buff, and they all train and eat the way I envision. So I got the advice, and I got casein protein from here. After some detailed discussions, I know what I need to to. I need to transform my cardboard nutrition plan into a slightly different cardboard nutrition plan. They will give you advice. That's what I came for. You may not like the advice, but too bad. It's the truth. The pricing of the supplements? Comparable to other places that I've seen. The advice was worth more. I expect to hit my goal in two months. Eat clean and train mean. read more

Unpleasant experience overall. They didn't have the product I was looking for (understandable, because they just recently changed ownership/management and were bringing new stock in that week). However, the employee tried to up-sell me on a product 2 times as expensive as what I was looking for (creatine monohydrate), and made a host of untrue claims about its side-effects. Of course, according to him, the expensive version of creatine he was trying to sell me didn't have any of the same side effects. Educate yourself before going in, I wouldn't rely on the staff to give you an honest representation of the products. read more

Wide selection of quality products. Always good pricing and I really like the staff at this location. Super friendly and knowledgeable. I believe it was Steve who helped me and he was great. read more

I recently moved to Kits, which meant this was one of my neighbourhood supplement stores. I've shopped at many Popeyes before and never really found it to be a show stopper of an experience. However, the staff at this location are tremendous. They are exceptionally friendly and seem genuinely passionate about helping you find the best products that fit your needs. On top of that they are also quite knowledgable and take the time to explain why one particular brand may fit your goals better then another. They have a vast selection of products and always are well stocked. Prices are comparable to what is available within that market. Overall I'm just very impressed with the customer experience they provide. read more

I'm noticing nobody has reviewed this place in awhile, so I thought I'd contribute some input in the hope of warning folks about how far downhill the business has gone. I've been in Kits for the last year and gave them a try last summer for awhile. I stopped going because the people who worked in the store were extremely rude, very obnoxious to deal with, and spent very little time listening to what your fitness needs were and more time pushing their opinions, regardless of your thoughts. The store is also VERY overpriced despite the sign out front. Unlike many other local shops, they will fight you on matching prices. I recently went back to the store because I'd forgotten my pre-workout mix at home and this place was on the way to the gym. I really wish I hadn't. I figured I'd buy $3 pre-workout sampler as I had in the past, and asked for one as I came in the door. I was greeted by a musclebound, tall guy who appeared to be on steroids. He looked through his basket of pre-workout samples then tried to sell me a pre-workout container instead. I said I only needed a one time use, since I had my ionized water bottle already full and ready to mix for today. He scoffed at me, told me I didn't know anything about pre-workout. I then found the sample pack I wanted to buy, put it on the counter and he got super aggressive at me at said, and I quote, "so what, you just come in here for a freebie is that your game", to which I showed him the $3 dollars in my other hand. He relaxed for a moment, but as I passed him the toonie and loonie, one of the coins rolled out of his hand back onto the counter. He then proceeded to stare me down until I picked it back up and set it in his hand. It was the most uncomfortable moment I've ever had buying something. He continued to stare me down as I left, to the point where I had to say, "don't worry I won't be back", to which he said, "that's not gonna be a problem for us". I rarely write negative reviews for things, but I'm still shocked that this guy used his physical presence to try and intimidate me while I was making a purchase. I highly recommend staying away from this place. NEVER GOING BACK, NOT EVEN ONCE. read more

Was unable to return a tub of Whey Sensation 81 Protein because I had found a better deal online with another brand. Very poor customer service as well. This comment had also been removed once in the past. read more

I came to this location a few days later after going to another one that was closed down. I came here and was greeted and helped. The guy at the til was super helpful in recommending high fiber low calorie bars for me to eat in between meals that was low on the GL levels. The prices here and most locations are SEVERLY over priced, however, outside the internet this is the only location (chains) to my knowledge that carry a certain brand of supplement bars. I find that their protein powders are also extremely high priced for silly reasons. I gave it 3 stars based on the customer service and patience in answering my questions. read more

I frequently shop here and have never had an issue with any of the staff. I had read Alex P's review and looked up this BC Sale of Goods act and found nothing that stated owners had to refund. I did however find this (posted below) which is something I already knew working in many different fields over the years. The business has a right to make their own return policies. There is a sign at the register that clearly states NO REFUNDS EXCHANGE ONLY. Also Alex there is a difference in the products you are mentioning so that may have affected the cost difference as well. Some protein powders are higher quality than others and there are different types of protein powders, you can't just lump them all together! at Consumer Protection BC, the Inquiry team gets asked this question a lot. Some people figure there is a mandatory return refund policy for retail sales within a certain time frame. The reality? Retail stores determine their own policies around returns, refunds, and exchanges. Some stores do not allow any type of refund or exchange at all and others offer different policies depending on the items you purchase. For example, a clothing store I often visit in our building complex offers the following policies on returns: Full refund on regularly priced merchandise within 30 days (with a receipt) Exchange or store credit for sale items within 14 days (with a receipt) No refunds or exchanges for "intimate" apparel (this would include clothing items such as undergarments or hats) It is always best to ask about a return, refund, or exchange policies before purchasing any item. Many stores will display their return policies at the checkout counter or print them on receipts. Return and refund policies are definitely something to keep in mind when buying gifts. Many stores offer gift receipts in case the recipient doesn't love it as much as you thought they would. The receipt will show where the item was purchased and what the return policy is but will not show what you paid. Usually around the holiday season stores will also extend the timeframe for refunds in order to give the recipient time to make a decision. Remember, it is your right to decide where you spend your money. If you are uncomfortable with a store's policies regarding refunds, you don't have to spend your money there. The bottom line? Ask about a store's refund policy before you buy. Happy shopping! Last modified on 05 January 2011 Tags: Refund Return retail Published in Other Business. More in this category: SO on this note I give this store a thumbs up read more

While being quite nervous about going after reading that review from February, and being very new into regularly taking supplements, suffice to say my experience here was far less intimidating and nerve-wracking as David C.'s. There was only one guy working there and he was friendly but not pushy when I arrived, I took my time and selected something small on sale for around ~$30 (prices were all around steep but I feel like they can afford to be in this area and this city) and went to pay. It was upon making small talk about there being no chip in my credit card (because it's American) that the beefed up cashier made some comments about how he liked the chip because before when it was signing people's names and "all these Chinese people" who "all look the fucking same" (he said this a couple more times) that really frustrated him. I was at a loss for words and thankfully had completed my transaction so I could hustle out of there, but man, that was weird, and messed up. So! Beware. I guess the racism is the price you pay for an overall "friendly" experience? read more

This is my first time EVER reviewing a business online to warn consumer from going into this malicious local business. I purchased a tub of 5lb Optimum nutrition whey protein on my way to Costco. (I usually support local businesses by paying a little higher price than online, because I don't have to wait for the product to arrive. Also, local businesses are having difficult time surviving due to the people's adoption of online shopping.) After paying $74.99 for the 5lb tub, I arrived at Costco where I found 5lb tub of MusclePharm branded protein 5lb for $47. Simply, I found a much better deal. The fact that it's only been about an hour from the point of purchase, I figured the owner of Popeye's wouldn't have problem with me returning the product. I was wrong. Upon arrival at the Popeye's, I sincerely apologized for wanting to return the product. The owner's response? "No refund. Exchange only." Myself being a BCom student at UBC, I am well aware of commercial law. According to the BC Sale of Goods Act, consumer reserves all kind of right to ask for refund. A lot of consumers are unaware of this fact and let these businesses fool them. I explained the law to the owner and his response was "take me to the small claims court then!" What an idiot, eh? After few moment, I decided not to argue all day about $28 price difference. However, I decided never to go back to this crook and I told the owner that I will keep the product. Also, I acknowledged him with the LAW that dictates store policy. He answers "if you don't want to buy from me, don't come. I set my rules and I enforce it" This guy has no sense of customer service. His brain must have turned into muscles too, because it is impossible to educate this idiot. Folks, please do yourself a huge favour and refrain yourself from going into this store unless you want to be treated badly when you are spending your money to buy something. This guy might have earned few bucks today, but he lost future sales from me and my friends for good. read more

While I'm no bodybuilder and am not a huge consumer of different sports supplements, I thought I'd be the first to write something up about these guys. First off, the staff comes across being quite knowledgeable - most (all?) are fitness buffs / bodybuilders. Second, and perhaps most important to people, their pricing is extremely competitive - I've been buying some of their Vega protein (vegetarian based) for the past few months... from what I can tell, they are the cheapest in the city and online too! read more

I found this place to be totally cool and mind blowing. They greet you at the door and totally make you feel at home. They actually treat you like family and have awesome advice. I love this place! read more

Simply stated this is the best supplement store in the city. Not only do the prices rock the staff are incredibly intelligent and knowledgeable. A 5lb tub of Optimum is not a 5lb tub of Muscle Pharm. You can not compare apples with oranges Alex. Slagging a store because they do have the lowest price for Optimum is just plain nonsense. It irritates me when an awesome supplement store like this has to put up with negative customers who really do not know anything about supplements or quality. So to everyone out there you want the best supplement store in the city...go to Popeye's in Kits. They actually do care about their customers and treat everyone like family. Love you guys and keep up the awesome service. read more

I stopped in to the Davie Street location yesterday after finding a product I wanted to buy on the Popeye's website. The store was dead, two employees who looked anything but happy. I asked for what I wanted and I got a noncommittal response: "each store is a franchise we don't have that product." That's it, that's all he said. There wasn't any effort by the bored employees to make a sale by showing me other products that were comparable to what I asked for, no help offered whatsoever. I walked a block down Davie to Body Energy Club and asked them for the product I was looking for. They didn't have it either, and btw they were quite busy with a store full of customers. At Body Energy Club, I was happily assisted, the guy that I spoke to showed me other thermogenics and gave me great information about each one. I made my purchase and bought a few other things as well, all cheaper than Popeye's prices. Body Energy Club is one block away, Popeye's may want to revamp the attitudes of their staff if they hope to actually gain loyal customers. read more