If I could give them a 0 or negative star review I would. Beware of Popup Event Planning LLC Kayla Averitts is deceiving including her husband Anthony. They have ruined over 15 couples wedding days the last 3 months. Absolutely do not book with popup event planning llc. There are reviews, proof, pictures and groups where future couples are warned to NOT book with her! I'll say it again they are unprofessional! They play victim and refuse to talk to any couples they did wrong - blocking many of them, ghosting them and refusing to give refunds. Absolutely do yourself a major favor and book another company! They are not worth the stress or hassle you will endure the day of your wedding. If you want further information or proof as to why not book with them follow this page. Beware who you book and do yourself research. read more

Pop Up Event Planning - Balloon Services Near Me

We hired Kayla in February for our July 18, 2025 wedding and selected her full-service planning package -- which was supposed to include complete coordination, vendor management, design, and access to her rental inventory. What we got instead was a disorganized, last-minute, hands-off experience that caused unnecessary stress and deep disappointment. Communication was inconsistent from the start. After booking, I didn't hear from her again for weeks -- and only when I followed up. She sent a Canva questionnaire and then went quiet. Every time I reached out, I was met with "I'm slammed" or "I'm out of town." Our walkthrough didn't happen until late April, and even then, she never followed up on layout corrections I requested. I ended up creating a full wedding day binder with every detail outlined -- from music to seating to décor -- because she wasn't stepping up. She didn't follow it. The ceremony layout was wrong, reserved signs were ignored and lost, our grand entrance was botched, trash cans were in the background of photos, and our custom seating chart looked like a school project. She began tearing down décor before 10 p.m. -- our wedding ended at midnight -- which caused guests to leave early. We never got our private last dance. A keepsake mini-golf sign she promised we could keep was taken. She stopped responding entirely after the wedding. I didn't expect perfection, but I expected professionalism, follow-through, and care. I regret not trusting my instincts earlier -- hiring her was the biggest mistake of our wedding. The only real value was her inventory, and even that was poorly executed. Brides: think twice. You only get one wedding day. Don't put it in her hands. read more

I don't normally post reviews like this, but after seeing a recent glowing review for this business just two months after my wedding, I felt compelled to share my experience. About three weeks before my wedding, I discovered through social media that Kayla had double-booked my wedding date. There was no guarantee she would be present at my rehearsal or on my actual wedding day. I connected with the other bride, who had the same date, and we realized we had both been promised nearly identical mock-ups and many of the same décor items. Both of us had worked exclusively with Kayla throughout our planning, and we each believed she would personally be at our weddings -- which was impossible, as our venues were two hours apart. To make matters worse, Kayla had preselected a meal for herself and her husband for my wedding, despite knowing she would not be attending. When confronted, she offered excuses rather than accountability. I requested a refund, but she refused. I paid for the "premium" package and did not receive the full level of service that was promised. In the final two months before the wedding, I noticed a significant decline in communication -- I had to repeatedly remind her about tasks, and eventually she stopped responding altogether. I cannot recommend this business. While my wedding day ultimately turned out beautifully, it was only because I discovered the issue in time to handle things myself. Kayla was supposed to provide several key décor items, including my seating chart, which I had to recreate on my own after hearing other brides' poor experiences. Save yourself the stress and look elsewhere for a planner who is honest & reliable. She is black listed from many venues because of all the chaos she has caused a number of brides & their families. read more

I don't usually post things like this, but I wanted to spread awareness - please share this with any future brides you may know. Unfortunately, our wedding planner / decorator (Kayla Averitt, Anthony Averitt) blocked myself, my husband, and our family on social media, not allowing us to leave reviews, in efforts to save her business' reputation... so here I am. Below is my review I attempted to post on Google, that got deleted minutes later as she removed her business off of Google. Avoid POP UP Event Planning LLC AT ALL COSTS. I don't typically leave reviews, but I feel obligated to warn other couples. If I could give 0 stars, I would & I encourage all brides interested in these services to read this review in full. POP UP's complete LACK OF professionalism, transparency, and accountability deeply impacted our wedding day-- a day we spent over a year and a half planning. We hired POP UP in November for our June wedding to handle planning, design, & day of coordination. Kayla, the owner, assured us she'd personally lead a "stress-free day" with her husband, Anthony, assisting. This was a huge reason we booked. (At no point did she advise they even had other leads, or that other staff leading could be a potential) But at our rehearsal, she was a NO SHOW WITH NO WARNING. Two unfamiliar staff showed up instead, assuring us she'd be there the next day. The morning of our wedding, we got a text she could not make it, CLAIMING her 3yr old was having emergency surgery. That turned out to be a LIE -- she had DOUBLE BOOKED OUR WEDDING DAY and chose to attend/lead that wedding- one she booked a month before ours. We CONFIRMED this directly with the other bride. This means, she knew since the day she took us on, that she wouldn't be at our wedding & never told us, never looped in her other "leads" to any of our calls, & led us on for 7 months. Her "leads" that came as her back up were UNPREPARED, completely UNFAMILIAR with our plans, & it showed in every way. As for decor, one of the main reasons we hired them, everything fell short, was COMPLETELY MISLEADING, & FALSE ADVERTISEMENT (please see all images): -Bars & Shelving: We were promised 2 arched shelving units, and 2 bars, so we hired an extra bartender. We got 1UNFINISHED, unpainted, plain plywood bar top & 1 un-arched poor quality shelving unit. The setup was so poor we deemed it UNUSABLE. Claimed day of, 1 shelf broke on the way & they didn't even have 2 bars. -Seating Chart: Was to be a replica of the one she advertised. There were spelling errors, missing tables, missing names and NOTHING LIKE we agreed on & ultimately collapsed hours before guests arrived, shattering glass and ruining every single thing on it. After it collapsed it was deemed UNUSABLE. Our groomsmen had to leave in suits to head to the store to rebuild one. The other bride received what was promised to us. -Flower Arbor: Advertised as lush & full. We got a flimsy, sparse arch. Deemed UNUSABLE. Our florist had to rearrange other ceremony flowers to compensate. -Gold Silverware: Lied about quantity they had & arrived unopened & unwashed. Full place setting was advertised & promised, only 1 fork & knife were received. Over promised BOTH BRIDES gold silverware & had to divvy up the inventory. Extra forks for dessert we were promised weren't delivered. We had to send a guest to buy more the day of. -Charger Plates: Received wrong plates than what was promised. Dirty, dusty, cracked, w tags still attached. My mom, MIL & bridesmaids had to clean &remove price tags while we were supposed to be getting ready. -Chandeliers: Poor quality with pieces falling off & dangling. The emotional toll was worse. Our family, wedding party& even other vendors spent ALL day scrambling to fix mistakes. Important photos weren't taken, scheduled moments were missed& we LOST HOURS of irreplaceable time we'd planned to spend with loved ones. At the end of the night we discovered POP UP had BLOCKED both of us on all social platforms. No apology, no accountability, just silence.... Showing they knew exactly what they had done. Later, they even used footage from our wedding to promote their business online, despite knowing how deeply they FAILED us. We tried multiple times to resolve things privately, requesting even just a partial refund. Their only response was 1 call from Anthony full of more lies, denials & empty promises to follow up, which they never did. This day was supposed to be one of the best of our lives. Instead, we were left HEARTBROKEN and DISAPOINTED. Please don't make the same mistake we did. POP UP Event Planning failed us on every level & never took responsibility for the DAMAGE they caused. read more

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We hired Pop Up Event Planning for my daughter's Day of Coordinator and rented items from them also. Owner Kayla Averitt was wonderful from our very first meeting to the actual wedding day. Even drove up for our very short rehearsal the night before to make sure the bridal party knew what to do. Her husband, Anthony, assisted her the day of the wedding. Kayla had so many great thoughts, implemented every idea and dream my daughter had ever had, worked efficiently with the venue, Gordon Green, and every vendor we had hired making sure all went according to plan. If there was a question, she asked me (she had inquired at our planning meeting who she should ask so as not to bother the bride or groom) and efficiently took care of any issues without most of us knowing. We were all able to enjoy the beautiful day together & be present without any worries! She arrived at the venue at 9am to make sure all was set & ready to go for the first look photos, and the ceremony at 4:30pm and worked until almost 11:30pm, cleaning up the decorations & storing everything away, And then..sent us these videos capturing the most special & beautiful day the very same night!! Do not hesitate to hire Pop Up Event Planning if you want the most special day ever and have peace of mind. You can tell that Kayla loves what she does...see for yourself in the videos! And Anthony made me laugh so hard when he said "this isn't our first rodeo". You can tell! Professional, caring and wonderful people. Thank you from the bottom of our hearts. read more

Sharing this review to help other couples plan with clarity and realistic expectations. I hired Pop Up Event Planning LLC for the premium coordination package, but ultimately ended up taking on much more than expected. My concerns started when I realized no floor plan had been provided. I gathered venue measurements myself and created a layout just two weeks before the wedding. While I understand my venue was more of a hall than a traditional reception space, I walked through it with my planner twice and believed we were aligned on how things would be arranged and what needed to be done to achieve that. Unfortunately, the layout didn't work on the day-of--because I'm not a planner--and my husband and bridal party had to rearrange the setup. They also placed both the purchased (at her suggestion) and rented chair covers in the ceremony and reception spaces. We knew there would be some work to do, but it was way more than anticipated. Despite those venue visits, important logistics--like who would set up tables or how rentals would be moved from the delivery location--were not clearly defined. I stepped up to hire some help but definitely not enough. I could have used more guidance on reality to set the space up correctly. Deliveries were left in the basement before the event, and rental companies later had to retrieve items from various areas of the venue after the event. We had also reviewed where the bridal party would get ready, but my makeup artist was placed in the wrong room when she arrived. One of my biggest non-negotiables was privacy in the getting-ready suite. I purchased black paper rolls to cover the windows, but they were never used. As a result, the space was messy and visible in our photos, which was embarrassing and disappointing. There was also a napkin issue with my linen order. I placed the order, but I had assumed that the order would be reviewed. (Contract review in service listings) I didnt send the contract to the planner, but the planner suggested this company and previously contacted them on my behalf. Once the order was finalized i assumed she'd have access to review. I personally found and had cloth napkins delivered by 3:30 PM. The planner wasnt sure what to do and asked my husband and MOH many times how to seek a solution. We had some other vendor issues that I tried to lean on my planner for. While she offered support, I found resolutions to my issues myself, earning the accurate amount of flowers I was promised and a partial refund with my caterer. The planner wasn't really apart of those conversations, but she also didn't help in those situations. I was doing the main communications, unfortunately. I heard the planner said "this was the brides plan" in reference to blaming me for things going wrong (the layout), but the truth is that I only made plans when I felt based on the situations that my planner had no plan. While our guests saw a beautiful celebration--and yes, the tables were pretty and the seating chart was nicely done--some elements were subpar and thrown together in my opinion, and the overall experience working with this company was not a positive one. To be fair, her husband stepped in and handled a lot--I'm incredibly grateful for that. Without his support, the day could have gone much worse. I'm not sharing this to be harsh, but to help other couples understand what kinds of things to clarify upfront. In my case, it became a lot more chaotic and stressful than I ever anticipated. read more

Don't do it. Don't sign a contract with pop up. They did a horrible job at my son's wedding. Made the day very stressful as well as the days after cleaning up when it was part of their contract. Shame on you. read more

I would avoid booking with this vendor. We hired this vendor for their full premium event planning package, and what we received was extremely disappointing, did not fulfill contractual agreements and no where near the quality of the advertised services/goods. Since our wedding day numerous other reviews have been posted in regard to the vendor with similar stories. It is seemingly unclear if this vendor intends to truly stay in business or not after advising us they were closing down due to unhappy couples demanding refunds, and selling their decor inventory online. They have also took down website/socials, (including removal of the review option on Facebook) but have now begun to open these platforms back up. These dissatisfied reviews should be taken very seriously. read more