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    Poor Tony's Transmission

    5.0 (1 review)

    Services - Poor Tony's Transmission

    Auto transmission repair

    Transmission leak inspection

    Poor Tony's Transmission Photos

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    6 years ago

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    Beach Auto Repair - Diagnostic performed on all vehicles. Hight tech scanners, and qualified Automotive tech.

    Beach Auto Repair

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    I wish I had read the reviews first! Please don't make the same mistake…read more I brought a vehicle to this shop for a pre-purchase inspection because it was near the dealership that was selling the car. The owner, Isaac, seemed kind, chatty, and very knowledgeable about vehicles. They had the vehicle for a little over two hours and only found that it needed an oil change and sway bar links. Cool. I ended up buying the car for $4,000. I brought it back to the shop a few days later to get that oil change and those sway bar links. However, mid-week when I called for an update, they claimed there were other issues that they didn't spot with the pre-purchase inspection. I respected they admitted it was their oversight, but obviously I wasn't pleased. Still, I told him to proceed with the repairs. Days went by without hearing from them. Several times I called, it went straight to voicemail, where I left messages, but never received a call back. A week later when I called, I was told a part didn't come in but it should be ready to pick up on Thursday. Great. People, it wasn't ready until a few hours before they closed on Saturday! Honestly, I think if I didn't keep calling, they'd still have it. The final bill was $3200. You read that correctly. I'm still in sticker shock. So, not only did this shop have my vehicle for two weeks, found issues after the inspection, and didn't keep me updated on its progress...they charged me almost as much as I paid for the vehicle to have it repaired. Needless to say, it still leaves a bad taste in my mouth.

    See the issue i'm having is I could go outside? Turn my key and the car has no life. But if I…read moreconnect the jump box to it, it had a show a little life. But won't turn over, so after I had the battery tested today by freedom towing, he said, my battery level is good. Eh, but my alternator is keeping it from turning over.He said, my alternator i'm thinking it's my starter, so I kind of need help figuring out which part I need to buy

    Gene's Transmission Shop

    Gene's Transmission Shop

    (1 review)

    This is strictly a performance based review. Genes hires other shops to work on your car under the…read moreguise that they are performing the work. Also, they do not have working phones and are very uncommunicative about what they are doing. I only found out where my car was by a chance phone-call from the shop that was actually performing the maintenance. I understand they are remodeling. However, that is no excuse for the exceptionally awful customer service and lack of professionalism. The only reason I'm giving one star is because I can't give zero. Go to Liberty Transmission instead or even a dealership.

    From the owner: Welcome to Gene's Transmission Shop!When something is not right with your transmission, it can be…read morevery stressful, especially if you aren't familiar with the inner workings of a transmission and don't know how to do your own transmission maintenance and repairs. Your vehicle is an investment and routine maintenance is the best way to protect this investment for miles of trouble-free driving.At Gene's Transmission Shop, we offer high-quality transmission services, which helps ensure that you wont have to have major transmission repairs in the future. Gene's Transmission Shop also offers outstanding repair services for the times when your transmission is not working properly or may have worn to the point at which a replacement is necessary to maintain your vehicles performance. We are located in Norfolk, VA.For the highest quality, most reliable auto transmission services, you can count on Gene's Transmission Shop. Call us today to schedule an appointment. We promise 100 percent satisfac

    17th Street Automotive - VAA Virginia Automotive Association Annual Expo at the MAIN downtown Norfolk

    17th Street Automotive

    (57 reviews)

    As I was calling around to find a place that offered same-day car inspections, I was pleasantly…read moresurprised that 17th Street Automotive offered scheduled appointments for inspections with same-day service. Normally with car inspections, I have to drop my car off at an auto-body shop and pick it up the next day due to the "first come, first serve" policy but I didn't have that option so I booked an appointment with 17th Street Automotive for the same day. As soon as I walked into the office, I was happily greeted by Kristen and another worker. They both were extremely pleasant and personable. I was quoted a service time of about an hour and a half and was offered beverages while I wait, which was a very nice gesture. My state inspection was completed after an hour and a half, just as they quoted me. Kristen was very informative with the things they found during the inspection and with how amazing their customer service was, I would definitely return to get my car serviced with them. I was given a free car freshener once the service was complete and told them I would tell everyone I knew about the exceptional experience I had with their business. If you are looking for same-day inspections or in need of any car services, I highly recommend checking out 17th Street Automotive.

    Completely unacceptable, frustrating experience…read more I paid $1,338 for front brakes and calipers, and within six months I was still having braking issues. When I returned, they replaced only one front rotor under warranty. After a third visit for the same braking noise/vibration, I was told the problem was my rear brakes, even though those had been replaced only three months earlier at another shop. I then went to three independent shops, and all confirmed the real issue was a warped front rotor (the one not replaced the second time I brought it in). This should've been fixed the second or third time I brought it in. Instead they shifted blame to another shop, in which their work was confirmed to be fine. And for the price I paid, I shouldn't have had to bring it in multiple times for the same issue. Still after three visits and over $1,300 spent, my issue was still not properly fixed. The only good thing about this experience was that it was under warranty, and another shop was able to fix my brakes properly. I would strongly recommend getting a second opinion before trusting this shop, and if possible save your time and go elsewhere.

    Poor Tony's Transmission - transmissionrepair - Updated May 2026

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