This shop went above and beyond for me, I went to Toyota, had other mechanics look at it too. All…read moreto find nothing wrong with my car, I went in just before closing and was met with understanding and genuine caring people. I was just about to give up on finding a fix for the clutch in my car, but they found the issue in less than 10 minutes and fixed it for me! I was looking for a mechanic that I can trust, and this shop is where it's at. No screwing you with over hours for labor, no bs, just quality service done right. I am extremely thankful for this shop, and as a member of the car community; if you have problems you can't fix. Come to this shop and they will do you right. Thanks again

I would strongly caution anyone considering this shop…read more Our vehicle was left here for diagnostics, and what followed was months of confusion, poor communication, and ultimately an outrageous and unfair "lot fee" of thousands of dollars, yes thousands! The shop claimed the vehicle sat for a certain amount of time, but the dates they used were inconsistent and did not match what actually happened. Even during conversations, staff admitted there were missing notes and unclear records, yet they still attempted to charge storage fees based on those questionable dates. To make matters worse, there were serious internal office issues while our vehicle was there. The front desk employee handling our file quit mid-diagnostic, and a new person took over with little to no understanding of our situation. As a result, paperwork was never sent, invoices were delayed, and we were never clearly notified that the vehicle was ready to be picked up or that storage fees were accumulating. This experience felt unprofessional, disorganized, and unfair. We were willing to pay for diagnostics and remove the vehicle promptly once proper documentation was provided but instead, we were put in a position to pay for their office failures. If you value transparency, accurate record-keeping, and clear communication, I would recommend looking elsewhere.

I have known LJ for a long time, and he has previously done good work for me at fair prices…read more However, after this experience, I can no longer recommend his shop. I brought my African American coworker to his shop for an A/C compressor repair. While we were in the lobby, LJ became very confrontational during a general conversation and used excessive profanity toward him. Despite that behavior, my coworker still allowed him to complete the A/C compressor job. LJ kept the vehicle for approximately five hours and later called to say the repair was complete. We arrived at the shop, paid $3,500, and LJ stated that the repair included a six-month warranty. However, immediately after leaving the shop, the vehicle was still blowing hot air. My coworker made a U-turn and returned to the shop to explain the issue. At that point, LJ became extremely aggressive, yelling and using profanity, stating that they had "just put a new compressor in." My coworker calmly responded by saying that since the repair was under warranty, he simply wanted the issue checked. LJ refused to inspect the vehicle and stated that he was not pulling the car back into the shop, telling him to "go somewhere else." In my opinion, the repair was overpriced, the customer service was unacceptable, and the interaction gave the impression that he was not welcoming or respectful toward people of color. Based on this experience, I would recommend others stay away.

After reading the reviews, I thought this would be a great place to have work done. I could not…read morehave been more wrong. The owner said one thing and did another. He was rude and disrespectful to both my husband and I. He stated he was too busy to do the work and then said he would not charge us for the diagnostic and to pick up our vehicle. When I made arrangements for my vehicle to be towed, he stated he never said that he wasn't charging us. I DO NOT RECOMMEND THIS BUSINESS!! Stay away

Old school race car mechanics. They are terrific and have helped me on multiple issues with…read moredifferent vehicles. Noel Ricks

I was referred to Rory and Son by a good friend of mine and I've gotten a TON of work done by them…read more They've really helped me out by diagnosing and correcting an oil leak I had for quite a while and now it doesn't leak a drop! I just had my steering gear box and tie rod ends replaced and they went out of their way to find an opening on their schedule so I could get back on the road ASAP. They are very honest and a phenomenal family owned shop and I wouldn't want anyone else working on my truck!

Amazing job and quick work! So glad to have her back on the road! Obviously military friendly and…read morethey offer military discounts (I forgot to ask for mine ) but they had my truck for about a week and a half to two weeks. Called me Friday or Thursday saying they found the problem, called me this morning saying it was done! Granted nobody likes to spend $3200 but I would definitely spend it here again! (But let's hope and pray I never have to ) thank you guys so much for getting Bandit back on the road! Just in time to get her ready for the Bronco Festival!

56 out of 67 recommended to this place and said it was the best. Obviously not the best place…read moreunless you have a Chevy or Ford. Lady in office literally laughed at me and said they don't work on Honda Pilots. Can't be the best if another make shakes you and are turned down. AS but no E in that certification

I was in a pinch having a check engine light come up as I left the outer banks heading back to DC…read moreand nobody was open on a Saturday morning but them. I gave them the car and they thought they knew what the problem was and that it would only take an hour, but when they found they were wrong they continued working at finding the solution and ended up staying almost two hours after they were supposed to close so that I could return home that day. On top of that the people were genuine and friendly and it came at a very reasonable price.

This place is nasty , very nasty . The grease on the floor has to be at least an inch thick I…read morecannot leave my car here and get work done I'm gonna find somewhere else these people might be good at what they do I have no idea I will not be giving them the opportunity to find out they don't look like they take pride in anything

Traveling from North Carolina to Philadelphia... Car emergency...piece holding my exhaust pipe…read morebroke...making it drag with the smell of burning rubber Kate and the folks at Cottman Transmission... Took us right in... My entire . the car immediately and we were back on the road in leas than an hr! Make sure you check them out...they were truly a blessing!

READ BEFORE TAKING YOUR VEHICLE HERE: 2002 Dodge Dakota overheating. Client states please exchange…read morethe radiator. Business gives general quote including parts price and labor. Technician exchanges the radiator. Not this time, Cottman performs a coolant pressure test, finds no leaks, and presumes radiator is fine because it's not leaking. Sees condenser pulled off to the side and charges to reinstall it(138$ ish total - 2 screws.) Charging to do something that's not going to fix the client original concern. When in all reality a technician has already diagnosed the radiator to be clogged yet doesn't have time to replace it for said client. Could've been a easy couple hundred for a shop, and a couple hours for their hardworking techs but the host didn't stay in the phone long enough for the client to explain properly.

So I came in for a simple replacements for my state inspection, I have a 2011 scion tC , with a…read morefactory built taillight system that's closed for one led bulb because it's an optional feature for aftermarket installation. I know that and the car had been running and passing inspection since it was built. This auto repair shop saw a lady with out of state plates and maybe believed I didn't know anything about my car or wasn't instructed about cars, told me my whole passenger side tail light needed replacing. There's absolutely nothing wrong with the housing . Thing is Im aware about scions and I know that if it didn't come from the factory and the car has passed many times in the USA before then it's optional. I just needed to pass inspection in Virginia. I refused the offer, they got argumentative almost offended. I thanked them for their service of changing my other lights that's out and came back to my car to find a rejected sticker inside my windshield. Then I noticed a big scratch on the inside of my trunks plastic where the taillight housing is- hmmm. So basically if I don't let them rake me over the coals I get a rejection sticker huh and damage? I changed my own taillights later on and passed inspection the next day! No thank you.

I highly recommend!!!!!!They are very honest and explain in detail the issue. Most of the time when…read moreI go to auto shops it's intimidating but here they are friendly and welcoming. I bring all my vehicles here.

Would highly recommend! My car had been shaking for months when I drive and they took the time to…read morefind the defective part, order, and replace it; my car runs great now. The price was fair, everyone was super polite, and Don was so kind!! I really got honest and genuine vibes. Thank you all, I will definitely be back!!

So, when I went here, in January of 2020, it was under different management. They did a job on my…read moretransmission. Replaced the flywheel & clutch but did not replace a bearing that was a part of the repair. 3k miles later, the truck began giving trouble again. Difficulty shifting. I took it to a mechanic where I live (FL), and got the shifter fixed. $800 job. that was fixed but the shifting issues came back almost immediately, and this time accompanied by a chirping sound. I took the truck back & my mechanic asked more questions about the work I'd gotten done. I hadn't owned a car in the last 10 years so I didn't know anything. He encouraged me to call them and find out what kind of work was done so they could see if it was related to that and if there was a warranty on it. I called and got a rude person who made sure to tell me that they aren't the same ownership "so WEEE didn't do any work on the truck," she said. I asked if she could get me the information, she put me on hold for 10 minutes, then we got... disconnected. I called right back and got somebody much nicer, who told me what work they did, but was unable to email me any of the information and I guess also unable to find somebody who could do so for her. My mechanic had to call them to get them to send along the information we needed. Turns out all the issues were from the shoddy first job. Great. Better still, it would be covered by the warranty. Turns out labor there was like $300 cheaper than the place I go to now, so I'm not saying you get what you pay for. More that Precise offers a good value when they do the job well (new management, so maybe they do) I understand new ownership means that's not their fault. I am giving 2 stars instead of 1 because they didn't do the shoddy work. They just wouldn't help me at all when I needed them to. My truck is running great now, so I hope you find a mechanic as good as the one I have now. Maybe it's Precise. I don't know.