I am absolutely jaded when it comes to pool services in So. OC. I maintain my own pool because the bulk of the local pool services suck. If they sucked any harder they would create a black hole and drag all of humanity into oblivion. But from time to time even I need help when facing issues beyond my experience. After contacting numerous companies, I realized the people who apply for pool cleaning jobs are kinda like those in food service...any lazy, brain dead person with no motivation can do it. Or at least, get hired solely because they have a pulse. I needed someone who could correctly diagnose my problem and based on the amazing reviews Poolfessionals has...gave them a call. I needed immediate help from someone KNOWLEDGEABLE & EXPERIENCED to come right out and resolve my pool concern so my grandkids could come over for Mother's Day weekend to swim, frolic and try to drown each other. Poolfessionals sent Austin, a 30 something man who knows what he's doing. He guessed at what he suspected the issue was then confirmed it during the service call. Ash from the fires had turned my filter grids into bricks resulting in poor circulation and compromised the filtration of my pool. Problem solved quickly, easily, affordably and enjoyably as Austin is a master pool tech who has seen and done it all. His candor and eagerness to please is remarkable and it is clear Poolfessionals hires very well. Clearly the owner of this business doesn't hire just anyone off the street like his competitors. I am a loyal customer of Poolfessionals now based solely on my one and only experience with Austin. He was the only credible source of help I found amidst numerous companies. Whether you are a complete novice at pool maintenance or a very experienced person like myself... Poolfessionals is the call you wanna make. They set the customer service bar so high, other pool service techs need to charter a plane just to see it. Zero room for improvement. Thanks Austin! read more

Poolfessionals - Pool is perfect again! - Pool Cleaners Near Me - Mission Viejo, California

I highly recommend Poolfessionals. Mike and his team provide exceptional service. They have been on time and reliable. Our pool has never looked better! read more

excellent pool service, on time, responsive to calls would highly recommend Pool is on target as far as cleanliness salt level, etc. read more

Great work by Travis. Great positive work attitude. Took care of everything. Made sure things were nice and clean after completing the job. Really felt like he took care of us. Would recommend them to others. read more

The team is fantastic. They have worked with me for two years. Always on time, always perfect work. Addressed issues such a motors and fountains that needed work. Tech work with phone and wif for operation. NO job too complex and every job done with excellence. If you are demanding as I am and want best of category.. this is the place. worth noting their pricing is fair and they are honest. A great group to do business with starting at the top. read more

We have used Poolfessionals twice. My first experience was in 2018 when we needed to replace an old heater for an in-ground spa. As an experienced DIY, I looked into purchasing the heater online and installing myself. We had Michael visit to give us an estimate, and his quote wasn't much greater than our DIY cost. We were very glad that we had Poolfessionals replace our heater. It was a much, much better installation. We contacted Poolfessionals again in 2024 to replace an aging control panel. Again a project that could be a DIY, but based upon past experience, we had them replace it. Fast and professional, and we can recommend them without reservation. read more

I've been using Poolfessionals for my pool maintenance for several months and I'm thoroughly impressed. I was looking for a new company because my old guy was skipping my pool without telling me. Once I learned about Poolfessionals weekly service report, which emails me photos of my pool after each cleaning and details on the chemicals used every week I jumped on board. The team is always punctual, professional, and leaves my pool looking pristine. Poolfessionals makes pool maintenance effortless and worry-free. Absolutely recommend them for top-notch service! read more

We have used Poolfessionals for 2 years and are exceptionally happy with their service, performance, and customer service. They are responsive to inquiries, proactive with maintenance, super kind in greeting our dogs each visit, and are just generally a great group of people and company we are happy to support! read more

Austin Hunter is an incredibly reliable and thorough pool serviceman. He's prompt and always communicates any issues that arise. He has also been very prompt with his responses to my questions. Highly recommend him and Poolfessionals. Worth the price! read more

Out of many pool guys that I hired (and most fired), Poolfessionals are in the top 3. There is nobody else to whom I can entrust the repair of my pool system. Michael, the owner, has a profound knowledge and is honest in his estimates. He even waived the labor fee for doing additional work. He is my go-to guy from now on. read more

Have been a customer for a few years and they are always super responsive and proactive. Would definitely recommend Poolfessionals.

We contacted them and scheduled a convenient appointment time. They are great, fixed the problem and are friendly. They showed up on time (I know! A big deal!!), fixed the spa and said if it didn't work to contact them and they'd be out again. Fortunately they fixed it. We will definitely be using them again. read more

I called Mike from a recommendation to have a leaky pool valve repaired/replaced. He came over the very next day and I approved the work and requested a quote to have all of the above ground plumbing replaced. It took over a month to get the requested quote and to have the work scheduled, then rescheduled and ultimately completed. He runs a busy business and is not as responsive as I had anticipated but... he does outstanding work at a fair price and takes pride in his work. Mike also takes the time to explain everything and provides helpful suggestions. I have provided several before/after photos. I would recommended Mike and Poolfesionals especially if you have some flexibility with timing. read more

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This is by far the most professional pool service out there! From the office to the service tech! A+++

Michael is great. He responded quickly to my inquiry, was punctual, and communicated really well. He fixed my fountain really fast and offered options to save me money, going forward. He answered my questions and walked me through the steps I can do to keep the fountain up and running from now on. Total professional and I recommend him! read more

They provide good services every time with their professional skills. Report the details about the service carefully. Nice job!

I really liked Mike when he cane and installed my heater last year September 2019. He was professional, on time and great with his work. If I had to put a review for him in September it would probably be 5 stars but last month for some reason the heater stopped working. So, I called him as the heater was under warranty from his workmanship and manufacturer. He wasn't the same on the phone. He was rude and seemed like didn't want to come to service. I still waited for a week as he stated so he can fit this into his extremely busy schedule. Finally I gave up and called manufacturers who were able to get another company to service the heater the next day and they fixed the issue in 10minutes. So, if you are looking for someone to come install your pool equipment at an amazing price then Mike is your guy but I wouldn't depend on him for any kind of servicing after! It was a bit disappointing to have all these warranties but no one to honor them. read more

I couldn't be happier with the new equipment installation and follow up maintenance services provided by these guys! They are the absolute best! Michael who installed our new pump, heater and filter, was very professional and kind. He answered all my questions and I knew I made the right choice when selecting them for the job. I have also met Trevor who has come out to clean our filters and make sure things were running smoothly. He is also top notch! I highly recommend this company. Choose them! You will be happy you did!! read more

Travis and his team are consistent and thorough with their pool maintenance and care. He has helped me through issues with my auto-fill and a crack in my pool. I have a lot of confidence in the Poolfessionals team. read more

Poolfessionals is by far the best pool service I have used. They are very responsive, provide an email with pictures of the finished job immediately when done and the pool has never looked better. The most professional pool company I've worked with. Nick is fantastic as we do have a challenging pool with lots of vegetation, etc and he is always super positive. I'd reference them in a heartbeat. read more

Have been using Poolfessionsls now for a few months and must say they are extremely professional. Can see how they arrived at their name. They utilize the latest technologies and training/product updates to maintain our spa. I'm extremely impressed. Highly recommend this service, and pleased with how Mike and his team have managed any necessary repairs too. read more

Mike did a fantastic job on installing our new pool filter and heater. I loved how much he cleaned up the existing electrical and plumbing. He is super responsive and easy to work with. I highly recommend his services if you want top notch work done right. read more

Prompt, Professional and Reasonable! What more could you ask for! We would highly recommend them! My husband and I joked that we hoped our pool equipment would breakdown again... read more

This is one of the most professional companies, of any type, that I have ever encountered! And, the nicest group of guys you could ask for! Mike, the owner, is always reachable and happy to help. He is very experienced and in a minute diagnosed that my pool pump was infested with rats...which numerous pool companies and exterminators could not diagnose for over 4 years! He opened the unit and showed me. Before I knew it, he had pros out here suited up in Hazmat to sanitize and rat-proof (seal shut the openings with screens) the unit...done, problem gone! He even noticed my vinyl gate to the back yard was askew and adjusted it for me for free - after I unsuccessfully requested the manufacturer honor their life-time warranty to fix this! My pool filters were cleaned to pure white and I was able to watch the process. Every week, my pool is sparkly clean and pics with a full chemical report are sent to me immediately after their visit. Nick was my technician initially (rightfully promoted within the company) and he left me a hand-written Thank You card at x-mas...talk about classy! Nick trained Tyler, who is now my technician and is friendly, thoughtful, and thorough. Really, I could not ask for more...and, I am a very picky person! I worked in Administration at UCLA for over 20 years, and I would have been proud to have had this level of excellence in my staff! Look no further, this is the company for your pool needs. The model Mike has created for this company is one that should be followed by all. Imagine all of your home-owner needs being met by professionals like this?! Thank you, Mike and crew! read more

Called Mike from a referral to come out and troubleshoot my Jandy lights. After troubleshooting Mike determined the Jandy lights were defective and will be contacting Jandy directly to replace the defective lights. Outstanding customer service clean and likable. read more

Michael is the best of the best. His quote was very accurate, his pricing competitive and his workmanship is beyond reproach. You would be doing yourself a disservice if you hired anyone else. I have worked with many contractors during my life and found Michael to be at the top of THE BEST OF THE BEST. Steve San Clemente, CA read more

I've never had such a quick response for a company ever. I left mike a message on a Saturday and he called me back within 15 minutes. He even came out on a Sunday and fixed my broken heater. He was very professional and knew his stuff. He was also licensed and insured. I will be using him for all future repairs and service. read more

I had a problem with an older raypac pool heater. Michael and one of his colleagues came out, on time, diagnosed the problem and charged me a better price than the competition without any haggling. They were knowledgeable and respectful. I can't recommend this company enough. They did a great job! read more

I called Mike today to ask if he does spa removal and new spa installation for above ground spa. And while they do not do above ground installs, he took the time to make a few phone calls and identified for me 2 companies that do, which he has experience with and knows they're reputable. This guy is professional and service oriented and helped me even though I needed something different than what he provides. It's rare to find folks who are that helpful these days. I'll definitely have his company do my service, once my new spa is installed! read more

Great job. Mike responded immediately to my tenant's call about the heater & drove to the site. Even though my pool heater is discontinued, he still suggested to clean it up & exchange the fuses instead of purchasing a brand new one & saved me alot of money. I personally call it business ethics. Thank Mike. read more

Mike was extremely helpful and did an excellent job. He was able to give us an upgrade and save us a lot of money by reusing a used controller that he had, which was perfect for our unit. Thank you! read more

Mike came across as a very nice and knowledgeable person. We were looking to complete what we estimated as a $50k pool/deck remodel. After a number of follow ups, unable to get an estimate. No follow-up, just dropped. Disappointing read more

Michael was Great. After being told I should just get a new heater for $3,200 from another company he took a look and found it was just a rubber tube that was chewed by a rat. Michael is now my go to for any pool needs. Thanks for saving me over $3,100. read more

I really wanted to like this company, and at first I did. I called around and chose them for a new variable speed pool pump, and also bought a new wireless control system. Set me back a little, but I like it. Scheduling got moved but all in all the experience was good. I noticed shortly after I started using the wireless system, that 2 of the controls were switched. Not a big deal because I told them I would be looking into getting a couple things fixed as well as filter cleaning and a new pool cleaning system. Figured it would be an easy fix and do everything at once. I have called them three times with no call back as well as an email with no response. I referred both my neighbors who have pools to them, but will make sure I tell them of this experience. Customer service and follow up has been nothing short of disappointing. I thought I had found a reliable company for my pool needs....I was wrong. I give them a five star when they actually show up, and a zero for follow up and follow through. read more

Mike did a great job on my Jacuzzi heater. He diagnosed the problem was prompt clean and fixed my jacuzzi. His pricing was very fare and he did everything on the day he said he was going to show. Great job buddy. thanks read more