Nope. Not ready for prime time. I heard okay things. I called. Some guy answered like it was a personal phone. When I asked for PoolTech, he said the guy was in another room and to call back. So I did. So then I got the guy, explained the problem, and tried to give my address, etc. He said he was driving and couldn't take down the info. He asked technical questions about the filter that I didn't have an answer for. I offered to text him pictures and text all the info. I did that with 20 minutes. He texted back "Ouch." Nothing more. After 24 hours or so, I texted back, "Maybe this is the wrong number" even though I knew it wasn't. He texted back "Call me." Nah. It shouldn't be this hard to contact a business. I'm off to Terry's Pools. They answered the phone. They scheduled me on a first call. If a business can't communicate, I don't trust them to do the work. read more