Okay, my daughter has a "Kendra Scott" necklace, that she loves and ALWAYS has on. If you know…read moreanything about ol Kendra Scott- not cheap! ( it was a gift) all the more reason this review really touches my heart. Her necklace broke a few weeks ago, needless to say- I told her I would absolutely get it fixed! I was thinking about all of my different options to take this overpriced, but cute necklace ‍ And then it hit me! The Pawn Shop! I have previous awesome experiences with this pawn shop, dealing with my engagement ring, and left very pleased. Well, this trip did not fail to impress! I showed the broken necklace to a gentleman working there- only to find out that it could not be fixed due to the fact that the jeweler wouldn't even touch it due to the fact that it's not a precious metal. As I was about to leave disappointed, a EXTREMELY KIND INDIVIDUAL named EMILY stepped up and asked to see it. She then started to try to figure out how she could "fix" my daughter's necklace- even taking off her own jewelry to try to find the " right piece needed "- WHICH SHE DID!!!!!! (Actually came from a little hidden bundle of gems)Literally one of the kindest acts I have come across in a while- AND AT THE DANG PAWN SHOP!‍ who would've guessed ‍ at the end of all of this, I left very happy and can't wait to share this news with my daughter Thank you so much Emily! You truly made my day! God Bless you in many ways sweetheart Keep doing you and being amazing

Edit: Listed item on eBay at 6pm for 300$, sold 4 hours later for 275$... even with eBay's fee I…read morestill got 80% of what I wanted. Literally my fastest eBay sale ever. DO NOT GO HERE!!!!! They have absolutely zero knowledge on anything, and will offer you 5% of the value of your item simply because they are uneducated and computer illiterate. They said they couldn't find the specific model of the item I brought in for sale anywhere online. No shit. It was custom and a limited eIf you upload the serial number to Gemini, it finds the exact models details online. I've been reselling things for years. If you want to get ripped off then go here. If you don't then take your antiques, precious metals, or items of value to Alliance Coin and Jewelry, anything else you want to sell take to Pool's Gold and Gun in Massillon.

The absolute best in bling! There are so many good things to…read moresay about Lee, the owner, and his staff: Jeannette, Curtis, John and Gail, and the rest of the gang. When you first walk in the door, you don't get that creepy feeling that you are being sized up for how much money you have, and how much blood that they can get out of a stone. I have always found that everyone there is as eager to please as a puppy dog, and just as friendly, (but more well-mannered! LOL!) I think that it is an important distinction that the sales staff DOES NOT work on commission. It has been my experience that the foresight of Lee in this regard liberates his people to take great care in satisfying the client, whether they want a $50 pair of earrings, or a $10,000 ring. I have purchased about 20 pieces at Sam's Emporium, and they can count on my continued custom. Keep up the great work ladies and gentlemen!

I cannot recommend this jewelery store enough!! They always take the best care of us from my…read morebeautiful engagement ring and wedding band to fixing an antique ring from my great great grandmother, you cannot beat the service at Sam's.

Please beware: Never ever do business here because they will steal your pawned items and with hold…read morethem and than turn around and accuse you of something! I'm terrified to enter the store to retrieve my belongings it's not fare to me and I'm seriously not happy. Please anyone reading this beware of National Jewelry and Pawn at all cost! All most cost my life smh!

very poorly ran and sold my stuff before it was supposed to be sold some of the people are very ruderead more

Establishment is very clean staff is friendly . All staff had mask on and made sure other customers…read morehad theirs on.

The manager Myles was very rude, then since i got smart back with him he refused to take mine and…read moremy husband who didn't say anything at all items. Then the big white guy that works there was cussing at me asking me what the fuck am I gone do and being super rude. I called the operation managers as well as his boss. worst Customer service ever!

Chuck and his help give you fair market value for metals as well as an app for that or the…read moreInternet. But as far as jewelry goes he sells and buys classics and the reason to go to Beautiful Downtown Wadsworth. Just because it's special to you (or your grandmother) doesn't mean Chuck can sell it, at all, for anything! He has stuff I haven't seen since my great grandmother. Stuff my mother is holding on to, for my wife she says. Chuck is the Rolex King. He can get most any Rolex below market. Amazing, wish I could get more!

Very disappointing experience. I brought in silver expecting a fair, transparent offer based on…read morecurrent spot prices. Instead, I was quoted well under spot value with no clear explanation or breakdown of how the number was calculated. When I asked how they arrived at the offer, the response was vague and dismissive, as if I should simply accept it without question. There was no discussion of weight, purity, fees, or market conditions, just a lowball number and pressure to take it or leave it. I understand shops need to make a profit, but paying significantly under spot without honesty or professionalism feels predatory, especially toward customers who may not be experts. Trust is critical in a coin shop, and this experience seriously lacked it. I won't be going there again, and I'd advise others to know their spot prices and shop around before accepting an offer from this place.

The staff here are rude. Although the younger salesman was nice, the older associate was very curt…read moreand unhelpful. The older man man working there did not look at any of the merchandise that I brought in. I don't know if he is the owner, but I had a pair of Maui jim glasses, a $609 watch, a brand new window 10 laptop, and an oculus go and they would not even take the the time to look at it. This place is waste of your time they're rude except the young guy and even then they offer way less than it's worth.Go somewhere else. This is the most unprofessional pawn shop I've ever been too. Noticing a trend as a I read more reviews that they are rude to everyone that has ever been to their shop. They honestly shouldn't even be in business with customer service like that .one more thing they don't even know product my head phones were charged visbisbly through and android charger they kept asking where the batteries are they are a bunch of old idiot that know nothing about product or what they are selling. Terrible just terrible in every aspect. Also the owner deleted this review or did something so it disappeared. I will continue to report everyday you sincerely should not be in business.

I live in New Philadelphia and called ahead to see if they would buy gold bars they assured me they…read morewould they would pay more than any other place yada yada yada so on and so forth I get there they wouldn't even accept them the Ohio Golden pond paid me spot price instantly unfortunately I wouldn't use the mom and pops for this situation I would use the corporate way especially since I was lied and treated horribly by Morris

I've been going there for 15yrs. I find some great stuff for good prices. I love tools and fishing,…read morea lot of the items are like new. Why pay retail ? My kids buy games and movies. I look for Valerie she is so nice. Hooks me up with great deals. I have never been ripped off . Great place

From the owner: Get the loan you need for your treasured keepsake or an eclectic range of others at Alliance Loan…read moreCompany. Since 1990, we have been providing a venue for loans as well as for the sale and purchase of secondhand merchandise for customers in Alliance, OH, as well as neighboring areas. Our inventory is constantly changing as we buy and trade various items, from precious metals and jewelry to sporting goods, firearms and collectibles.

Over the years I've taken numerous laptops, Nintendo switch, a tv and probably other things I…read moreforgot about here to pawn. I feel like they have always given me a reasonable amount. They have asked me how I much I need every time and they have never given me muchl lower than what I needed at the time. This was all before COVID hit though. Maybe they don't give as much anymore but I never felt like I was treated poorly by anybody there, and I don't go in expecting to get $1000.00. I figured if you are there to pawn something, then you need money pretty bad and should take what you can get. Just saying.

I would NOT recommend this place to my WORSE enemy!! There's a younger blonde that works there that…read morehas ABSOLUTELY no idea on how to do her job. I went in to do a pawn loan on a $2000 camera. She literally said the charger wasn't right and she couldn't accept it. Here's the kicker the charger came out of this box so how are you going to tell me that it's the wrong charger?? This is my 2nd NEGATIVE experience with this women!! I wasn't expecting to get much at all but to say you can't take something bc the charger is wrong she literally wanted to argue with my fiancée about it. But it really was the correct charger. I'm absolutely flabbergasted and disgusted with that place!!!DO NOT GO HERE UNLESS YOU WANT TO GET RIPPED OFF && waste your time..!! BTW this is for the new location at the EASTGATE PLAZA NOT BYE MOGADORE RD.. YOU HAVE BEEN WARNED!!!!

If you sell your items to this place then you're an idiot. Absolutely zero knowledge and will just…read morethrow you total rip off offers for your items. I've been reselling things for years. Take your antiques, precious metals, or items of value to Alliance Coin and Jewelry, anything else you want to sell take to Pool's Gold and Gun in Massillon. I make no money from this, I don't work for either business. I needed cash when these two spots were closed so I resorted to this place and was disgusted with not only the customer service but also the offer they gave me. I'm a fair guy. 50% of the items value I'm more than okay with, not less than 5%.

I went in to try to sell my ladies Seiko solar watch. i was told they wont buy it because anyone…read morecan go to a Walmart and buy one for 20 dollars. really???? i tried to explain that you cant walk into any Walmart and buy a Seiko watch at any price. They have to be ordered online and then its shipped to you. No Seiko watches sell for 20 dollars anywhere unless its stolen or used and not in very good shape. If the sales staff is that clueless and ignorant i would suggest they find people who are a bit more educated so they are knowledgeable about what they buy and sell.i wont recommend that business to anyone.