Always extremely helpful and knowledgeable staff One of the…read morefew places to get water sample

I just got an above ground pool and had no idea what I was getting into. The Manger at the store…read moreon airport and azalea was fantastic. She was patient and help me understand pool 1 o 1. I then had some issues with my pump and Dean at the schillinger and airport store went well beyond in helping me. Leslie pools Corporation should be very proud of these two individuals. They are fantastic!!! #gotmybiz4life

These guys are phenomenal. We originally went to them for the first time a few years ago when we…read morehad a basic 15 ft round Walmart pool and needed help with a spare part for the pump. My husband and an employee ended up getting into a conversation about the previous owners of our home leaving an old Hayward pool pump and filter system here. Next thing you know, we left with pipes and parts needed to connect that pump to our pool. The following March, we were back there again, only this time it was to purchase a much bigger and better above ground pool from them. We opted for the 15ft x 30ft oval pool, 52" deep. They made the process easy, and within a month, our pool was installed and ready to go. It would have only been 2 weeks, but weather was consistently nasty and the date kept getting pushed back. They even make bundle packages to include decks, which we took advantage of. Since then, we've used them for products, free water testing, advice, and more. It's always a pleasure going to Spa and Tub, and the kids love getting to see all of the hot tub and pool displays when we go in. These guys (and ladies!) are always incredibly helpful teaching me how to keep my pool top notch and sparkling clean, and never try to sell us anything we don't need. I trust them 100%. If cleaning and maintaining your pool isn't your thing, they offer those services as well. Give them a call.

DISCLAIMER: Spa & Tub along with their main installer, Sean, are highly recommended. My experience…read moreis below------- Bought a 15x30 pool and I think I'm going to love it. I'm not sure yet, because I haven't been able to use it. My backyard was a tricky install due to a very steep slope. Communication was severely lacking with the plan and install. Salesman didn't go over any install plans, just said an installer would get with me due to the install being unique. Our installer (Sean) was very polite and seemed very knowledgeable. The install requires 2 retaining walls, the First was done quickly to allow the pool install. The second one took 3 days of phone calls before someone showed up. Once they did arrive (after 5 pm) I had to leave and asked if I could just leave payment with them. Owner (Zeb) asked me to leave it in his truck. Opened his door and there were bottles of beer with condensation on them, obviously cold, so not only were they drinking while working on my property, but also driving. I was left with a huge gap between my house and retaining wall. When I called to see about someone returning to fill that in, I was told that was my responsibility unless I paid an additional $500 after I had already paid a total of $5700 for install and retaining walls. So, I spent a week after working my regular job outside with a shovel to fill in the gap so my foundation to my home wouldn't crack. I'm sure this review should have gone somewhere else, that Pool and Spa are simply selling a product and then done with it, but anyone reading this needs to be aware of what happens after you buy. Ask questions, be persistent and demand all steps in writing. I would buy a product from Pool and Spa but wouldn't recommend any work done by Zeb or Brown Construction.

on time and very professional. I had a clog in my skimmer filled with pine straw. Glenn cleans the…read moreclog and did a great job on my pool

From the owner: We have great weekly service and maintenance rates starting at 50$ read more

worst place ever customer service was awful I've never felt…read moretreated such a way he couldn't habdle two ppl in a store at once and the second was just chilling by a counter

Update: After filing a complaint with the BBB I received a response from the owners stating they…read moretold us we needed a pump for groundwater and we declined, due to the cost. First, we were never told that, if so we would have paid the $1500 for the pump. What sense would it make to get a new liner that would only work for a year. Secondly, what ethical company would complete a job they knew they couldn't complete properly.

WARNING TO POTENTIAL CUSTOMERS OF GULF POOL PROS I feel…read moreobligated to share my recent experience with Gulf Pool Pros to help others avoid a similar situation. After investing thousands of dollars for a pool renovation with Gulf Pool Pros, I've been left with: * An incomplete renovation that took over THREE TIMES longer than promised * Multiple unfinished elements that they never returned to complete * Newly installed features that are already deteriorating (several pictures attached) * A project manager who was apparently fired mid-project * Multiple broken promises from the owner who personally visited to assure us things would be fixed * Complete silence/ghosting when we've tried to follow up * Main Drain that was left clogged and inoperable * 2 of the 4 return jets were galvanized steel and are inoperable Despite numerous attempts to resolve these issues directly with the company, they have stopped responding to all communications. I'm now pursuing formal complaints with the relevant authorities. I strongly urge anyone considering hiring Gulf Pool Pros to contact me directly for additional details of my experience before signing any contracts. I'm happy to share documentation and photos of the incomplete work. Feel free to message me for more information. I'm posting this as a last resort after multiple attempts to resolve this matter directly with the company.

Our pool is now complete. It took less than 5 weeks from the signing of the contract to completion…read more Other companies I called for quotes were booked 9-10 months out. These people are phenomenal. Communication is excellent and every crew that came to work on our pool and spa went above and beyond. I cannot recommend them enough. Cory will work with you to make your dream fit into your budget. Call them today. You will not regret it.

Buddy did excellent work on some of the hottest days of the year. I highly recommend him.read more

Sadly we have been very frustrated and disappointed with our pool. This company was very friendly…read moreat the original agreement. But once the job was completed and paid in full...it all went to hell. They will not warranty their work! I have NEVER wrote a bad review on a company but I am very disappointed in them. We would not refer anyone to this company.

I am very torn writing this review - blue haven did great on my pool but now we are building a spa-…read moreI feel like is taking an extreme amount of time and ruining our pool in the process- I can't get dates on things being done- going on four weeks with no activity and they started in Jan - they work a week off a week work a week off two weeks now it's off almost 4 - I'm just putting it out there

Designer (Amy Wright.) 5 stars Sample selection coordinator…read more5 stars Construction superintendent 2 stars Construction scheduling 2 stars Pool School & Service tech (Brian Heathcoe). 5 stars Dig day to completion 10 weeks I'll start my review out by saying that I am happy with my pool and I did recommend Blue Haven on the Gulf to someone recently, and I will continue to recommend them, but with stipulations. To make a long story short the process from dig day forward was very frustrating. I am a home builder, so I am familiar with construction processes, contractors, and scheduling. In the very beginning, I requested to be given a seasoned superintendent for my project. What I got was a messenger. 99% of my questions could not be answered, and unfortunately a few build details were overlooked or installed improperly and had to be corrected. This was not because I did't express my concern but more because it just went in one ear and out the other. I ended up working with John the manager after a certain point in time. Fortunately, he saw to it to make things right. My 1st pool school was rushed and lacked the "Congratulations on your new pool, I'm here to teach you how to maintain it" attitude. This was my first pool, I was a deer in headlights. Eventually, they sent a second pool school technician to me by the name of Brian Heathcoe. What a wonderful human being Brian is!. He showed me every process on maintaining the pool and was patient enough to answer my 100 questions. I've had my pool for 10 months now and there has been a time or two when I was unsure of something and reached out to Brian on his cell phone. He answered immediately and took care of me. He has since been promoted, and I can understand why. Blue Haven needs to hire more people like Brian! My bottom line suggestion is if you go with Blue Haven on the Gulf make sure you communicate and hold them accountable to what they say they're going to do. One last thing, if you want an amazing and patient designer then ask for Amy Wright!

When you enter the store, Ron is welcoming and greets you like family. I needed a queen mattress…read morefor my oldest and a full bedroom set for my youngest. He was a great listener and patient throughout the process. I was given a great deal and to put the icing on the cake, delivery was prompt and professional! There was no waiting for the furniture to be ordered. I highly recommend!

My husband and I went in to buy a houseful of furniture and mattresses after a fire in our home…read more Steve assisted us in selecting our furniture but was not pushy at all. The furniture is solid and well made. He gave us an awesome deal on our purchase. I can't thank Steve and Ron enough for their friendliness, knowledge and making us feel at ease and confident about the quality and value of our purchases. We definitely recommend Best Mattresses and More for your next furniture and mattress purchase! You won't be disappointed.