very unprofessional. We have made 7 different appointments & still have yet to have anyone show…read moreup!! It's absolutely ridiculous! we will NOT buy from this business ever again and I encourage others to look elsewhere

Do NOT buy from this business. We moved into town and bought a pool from them last summer. Since…read morethen we havre gotten NO HElP whatsoever. I have left at least 6 voicemails that have not been returned. They scheduled to come and close the pool but never showed up. When i called and finally got someone on the phone they apologized and said they would make it out. They never did. This week i had a part break when the temperatures dropped because they did not do what they said they would do. And i still can not get in touch with anyone. I will not be buying a hot tub from them this year and i will be finding someone else to service my pool.

Ethan has been managing the maintenance on my pool for several years now. His knowledge and…read morecommunication are vital because I'm not very educated on the upkeep. He is very concise when explaining what needs to be done and what he has done! For someone that has a very busy schedule, this is peace of mind to me and is one less thing to worry about while enjoying all the fun and beauty of my pool! Toni - Murfreesboro

This is a terrible company. Do not use!! Management is…read moreterrible. They are crooks and the service techs are not reliable. Called to have my pool Closed in the middle of October was on the schedule and no one ever called or showed up. I called and they give me every excuse and said they would be there In 3 days and they never showed up. Called back and got more excuses was told it would be another week. So I hung up and Called another service In Estill springs and they was there in 4 days and closed my pool. They also charged me 260 dollars to fix my pool vacuum and it did the same thing it was doing when I took it in. Took it to Murfreesboro and the motor was bad, they checked and it was still under warranty. They fixed it and didn't cost me nothing. Thank you Hunt pools for your reliable service. If you use this company be aware after 2 years of giving them chance after chance ,I will Never use them again.

I want to warn you about a bad experience that I had with Pool And Spa Express that I don't believe…read morewas a rare situation but rather everyday business for them. I had a great opportunity to improve my in-ground pool and Pool and Spa Express wasted it. Not only did they poorly install my liner but also bent my ladder and got paint on the pool steps. They found 2 frogs in my empty pool, painted them with galvanized paint and then joked about "those weird silver frogs". I have now discovered 2 unusual lumps under my liner which I suspect are those dead frogs. Speaking of things left under the liner; it was obvious my shallow end had trash under it. I literally made them roll the new liner back so myself and my family could sweep the trash into a pile. The pile was half an inch thick and 2.5 feet in diameter. It consisted of sand, small stones, and bugs. My shallow end has a concrete floor and there's no doubt the stones would have cut the liner. The new liner has a tile pattern and they made no effort to make the tiles go vertically up the wall. Every wall tilts to the right. When I brought it up they said they would correct it before all the water was put in. Instead, they cut in the 8 returns/lights and 2 skimmers which of course made the error permanent. I watched and there had been no effort to straighten the liner. They said they would take a rope and gently pull my ladder away from the wall to put the new liner behind it. Instead they jerked on the ladder until it was sprung 4 inches away from the wall. I've been able to get the gap down to 2 inches but it is impossible to get all the bend out. Now we will be reminded of their poor workmanship every time we get out of the pool and the ladder bumps against the wall. And won't my guests be impressed! They carelessly got galvanized paint on the pool steps. When I found it they removed only the paint I pointed out. When I found more they said I should get it off myself with Acetone. They didn't bring enough salt to weigh the liner down while the pool filled and thought they were ripping me off by using my salt I had in storage. In reality I had arranged to pay an extra $350 for them to chemically treat the pool. They didn't bring _any_ chemicals and lost the extra money. I don't understand these folks. I should have known something was wrong when I visited their shop and their outside display area looks like a graveyard where pool equipment goes to die. Literally. So if you don't care what your pool looks like, or that your new liner will only last a fraction of its potential life, and if you love being treated like you're an idiot... then these guys are for you. For me never again.

From the owner: Pool and Spa Express provides pool and spa services to the Tullahoma, TN area.read more

I paid $5,000 for this slide an obviously it wasn't installed correctly and I've tried multiple…read moretimes to get them to fix it and a year later still haven't heard from them!!!

From the owner: Whether you intend to build a new swimming pool or would like to upgrade an existing one, we…read morepromise to provide quality work, strong customer service, and the full breadth of our experience. We can help you design a project that is a complex or simple as your vision, the site, and your budget will warrant. We want the finished product to complement both your style and lifestyle. Conflicts between the two are often brought out by large investments think sportscar vs. minivan. But, we'll work through it with you and come up with a plan that satisfies both needs. We are swimming poll and backyard renovators. We do work with both gunite and vinyl poos, but we also take on projects that involve changes to decking, coping, and more. We're proud of the customer service and quality work that we offer to every one of your clients. We encourage you to meet with us, learn more about our experience and craftsmanship, and then continue toward upgrading your swimming pool or backyard. Beca use we specialize in both new pool construction and renovation, we are able to offer a range of services to help you create the right atmosphere in your backyard. Our construction and design experience, guarantee that you'll be happy with the results.

Communication is horrible, once you sign the contract they just drag their feet. Its been a…read morenightmare to have them come and fix anything. They do not do anything themselves its all contracted out and the contractors dont speak English. We now do not have step markers and have a cinderblock retaining wall that was supposed to be concrete poured with the deck because of a "communication error" which seems to be their go to for everything that is missed. Our ladder does not sit flush to the pool. Cracked coping that they state they wont replace, that was cracked when they placed it. They added several new returns and shut offs and did not educate us on how it changes the way we vacuum our pool until we had an issue and then we got a text explaining how it works. This list goes on. They are more concerned about money than anything. Before the pool was complete they were asking for final payment when their contract clearly states "final payment due at time of completion". Our pool did turn out beutiful, but it was a nightmare to get it there. If you are renovating a pool I would suggest finding a different company.

Great experience all around! From dig crew, to final "pool school ", everyone was fantastic and so…read moregood at communicating. No surprises, no hiccups. Smoothly run, very professional and friendly. You never feel that your questions or concerns are dumb or downplayed. Can't recommend this team enough. Our pool is small and not fancy but PERFECT in every way! Couldn't be happier.

Good service and guidance. Decent value and hot tub repair services.. schedule with secretary to…read moreget it done

We have used Foster's twice. The first hot tub delivery was done by the son and a friend and they…read moredid fantastic. They both went above and beyond to make sure we were happy with the delivery. The second and last time we used Foster's the owner, the older gentlemen, delivered our hot tub. We paid for the hot tub to be delivered and put on our back porch. It was supposed to be an easy delivery. We have a screened in back porch and we measured to make sure the hot tub would go through the door and it would fit. The older gentleman informed us that it would not fit through the door and left the tub in the drive way. We had to find a way to move the hot tub onto the back porch.

Pat was very knowledgeable and fit us into schedule. Very pleased !!! Hard to find honest, reliable…read moreand reasonable companies these days. They knew exactly what our pool needed and fixed our problem. Will for sure use this pool Company again !!

From the owner: Rockvale Pools is a local, family owned and operated swimming pool company with over 25 years of…read moreswimming pool experience. Our goal is to provide an honest and affordable swimming pool maintenance, repair as well as product sales and used swimming pool parts sales company for our town and beyond.