April 19th 2021 draft : Ima keep this short. Honestly at first I really appreciated the work they would do on my frenchie, even tho at times she would be late or even have to reschedule which is fine but today they couldn't even wait 10 min nor give me a response afterwards, really disappointed I get that I was late but I've waited longer on them for this to happen, I think we can all agree we'd at least get a response. Update: January 19th 2024 Never wanted to post this just got a reminder when I texted the wrong groomer and am I glad they never got back to me. Sherry will really just try and gaslight you and not take responsibility, surprised they're still in business to be honest. Try to avoid this Business. I'd leave them a negative 5 stars if I could! read more

I've been using Poochies for at least a decade and they are just wonderful. Both Sherry and Marcela have taken great care of my dogs over the years. Bailey is now deaf and blind and suffers from panic attacks from time to time especially when he gets groomed; so Marcela always makes sure that Bailey is comfortable during his grooming. She's so caring and patient with him. I highly recommend Poochies Mobile Grooming! read more

Poochies Mobile Grooming - Pet Groomers Near Me

See all

Absolutely incredible!! We came all the way from SF for a wedding and she squeezed us in last minute and did an outstanding job. My dog IS NOT easy to work with either, he's an absolute spaz but she did not disappoint! Thank you, thank you x1000 read more

Poochies Mobile Grooming - Pet Groomers Near Me

See all

She was amazing!! So friendly and sweet to Andy. She gave me updates on how he behaved. Perfect cut and trim. Amazing job read more

Poochies Mobile Grooming - Andy after grooming. - Pet Groomers Near Me

For our younger audiences, I will keep this short and sweet. 1. She quoted a price, and then refused to honor it. 2. Instead of "Grooming" she just shaved our dog down to nothing. 3. Our dog was nicked in multiple areas. 3. She then posted about us on Facebook, and texted she would only remove the post if we sent more money. Please don't take my word for it, read all her reviews so you can truly understand the type of person you are doing business with. Cheers! read more

My babies LOVES Poochies! I highly recommended them Poochies has been part of our family for over 10yrs! I can say enough about these girls They care so much about our babies read more

Very disappointed in the lack of professionalism shown by Sherry. I have been searching for a good dog groomer for quite a while now. Poochie's was recommended by a neighbor/close friend as well as my sister who used to use them. I was very excited and looking forward to their services. I scheduled with Sherry via text 3 wks prior. She asked questions about our dog including what kind of dog is he? How much does he weigh? And can you send a picture? I let her know he is a lab, weighs 50 lbs, and sent a photo to show his true size. She went forward with booking and that was that. The day of our appt came along and when I texted Sherry to please text when she arrives(I was putting my little one down for a nap), she responded saying in much detail how bad of a day she was having and that she was running behind. Well we all have bad days, and I replied saying no problem if she's late and hope your day gets better. Now our original appt was scheduled for 12:30. After I said it was fine to be late...Sherry asked if she could fit in 2 other dogs before mine because GPS said she was closer to them than me. I politely, once again, said that is fine. She did not show up to my home I until about 5:30pm. I was no longer home, so my step daughter dealt with Sherry. She came to our door, saw our lab(who was a bit timid) and immediately looked at him and said, "Ya, I don't think I'm gonna groom him" She went on to say she thought she was grooming a "small lab". I'm not sure where the miscommunication was being that I sent a photo of him. She kept saying she was not going to groom him & went on about how she is old and she thinks our dog will bite her. These were all assumptions..our dog has NEVER bit anyone...he is the sweetest thing. She also mentioned that she is 50 yrs old and had a 10 hour day. Sounded like excuses to me. My step daughter recommended calling me since I am the one who scheduled. Sherry never gave me a call, let alone, let me know she left my house without grooming our dog. I have given her 2 full days to explain what happened and I have not heard a word. Extremely disappointed and would not recommend to anyone. read more

See all

Avoid her like the plague. Run, don't walk away from this completely unprofessional person. I can't think of the proper way to convey how strongly I think this company should be avoided without getting my post removed for bad language. We have used them twice- both times she did well enough that my parents also used her for their dog. The experience as far as the grooming goes was ok. Not exceptional, but fine. However, she is EXTREMELY pushy with scheduling. She asked my wife if we wanted grooming every eight weeks. My wife didn't give her a solid answer, but she texted me and told me that my wife confirmed and scheduled it. I didn't like finding out she was being dishonest, but we needed the grooming so I let it be. We also told her the 8 am time she kept trying to push on us was inconvenient, but that went ignored when she kept trying to push appointments at that time on us. She initially said it was too hot to book later and in the summer, I understood that but I informed her after our august appointment, I no longer wanted 8 am time slots because we needed to get our child to school at that time. That went ignored. Fast forward about two months. She came to groom my parents dog while I was at their house. I informed her that my dog was about to pass away, and she expressed her sympathy. I appreciated it. Today, she texted me stating she would be at my house tomorrow for our appointment. I looked back in my texts and saw she she had sent a text stating the day she wanted to come. I never responded and never confirmed. Silly me, being distracted with my dying dog. How inconsiderate of me. I informed her that my dog had passed yesterday , and I was sorry for the confusion. She proceeded to 1 offer no condolences, and 2. Inform me i owed her a 50% cancellation fee because I didn't give her more than 24 hours notice. For my dead dog. I didn't give the adequate notice regarding my dog that died yesterday. My first thought in all my grief wasn't that I should cancel an appointment I never even confirmed. We do have another dog she groomed, but I assumed (I believe fairly) that I was not in the headspace to have someone come over, and my remaining dog did not need the added stress of grooming, but that didn't factor in her response at all. I told her that I wouldn't be paying the fee, and I wouldn't be paying for any further service and that I was done. Her text to me is pictured here. I think it speaks for itself regarding her professionalism. Please don't hire this person. She doesn't care about you and doesn't deserve your money. She might be a fine groomer but she lacks compassion and understanding. I don't want to leave a pet in the care of someone like that. read more

Poochies Mobile Grooming - Her response to my cancellation. Chose to insult me when I never insulted her. - Pet Groomers Near Me

The best experience ever! I have a 19 week old Bishon Frisée puppy. I texted to get an appointment, got one within a reasonable amount of time, then got a text that she had an opening sooner due to a cancellation - which worked out for me. This was my puppies first grooming, Sherry, the owner listened to what I wanted, took a few minutes to get to know Fluffy then off they went to the truck. I was nervous as this was Fluffy's first professional grooming but Sherry made me feel comfortable and reassured. About an hour later she brought her back to the house and I was absolutely amazed at the transformation; she was so adorable!! And I think Fluffy knew it too! This puppy was happy, not stressed out and strutting her self around like she knew she looked amazing!! I'm happily going to use her ongoing. read more

Poochies Mobile Grooming - So cute!! - Pet Groomers Near Me

Wonderful groomer !!! Always shows up on time. Very friendly. My dogs always look wonderful after their grooming. Thanks Maricela !!!! read more

Been a loyal customer for over five years. Have given Sherri many new clients. She was so rude and unkind to me when I needed to reschedule. I asked her for the next available appointment and she told me 5 weeks. Then I texted her multiple times back and no response. She is so rude and unprofessional. Found a new amazing groomer that treats me with kindness. Do not recommend. read more

Avoid this mobile dog grooming at all costs. The groomer injured my dog ears badly. Did a horrible job all around.

Grooming was fine, I was just disappointed in the interaction I had with Sherry. After the grooming, I noticed my dog had a red scratch/cut in his inner thigh. He always gets belly rubs from me and this wasn't there before (I would have noticed). I do understand that dogs get jumpy and little scratches may happen in grooming. The actual red spot didn't bother me, I was more curious if he was jumpy. Sherry texted me back and said it (the blurry pic I sent bc he wouldn't let me get close to it) was a skin irritation. I was fine, it wasn't a big deal until she called me and sounded pissed off that I would even ask. She accused me of accusing they cut him. To accuse I'd have to make a statement like "you cut my dog". I only asked if he'd gotten cut knowing that it is possible if dogs are nervous, not to the fault of the groomers at all. She kept saying I was making such a small thing into a big thing, that I was concerned about something that dogs can get anywhere...that he could have gotten it from anything...she went to explain the blades they used, etc. Mind you, I was not accusing nor was concern, I just wanted to know if the mark came when he was being groomed. And if it didn't, I was fine. If it did bc he was going nuts, I'd like to know...just more information about my dog. To listen to her get increasingly defensive and insinuate that I was making this into a big deal, that it's normal for dogs to have scratches...well, that's not professional. Plus, my dog is a chicken and stays indoor. He actually doesn't have scratches unless the couch is too rough. When I told her I was not accusing, she said that because I asked the question meant I thought it. So I guess you can't ask questions. Again, I was fine with the first answer that it was skin irritation and would have left it at that. To call me and accuse me of making it into a big deal and accusing me of accusing them...that's what I'm not cool with. I told her I just had a question. She said, (with attitude), that I now have my answer. Just not professional when speaking with a client. *In response to Sherry...she was off that day. So, no she didn't give him his cut. Two other people did. She wasn't even there. She did tell me that it was her day off and she now has to "handle the problem". My question was a problem apparently. And the "cut" wasn't on his belly, he actually doesn't have much fur on his belly (pinkish, so you'd be able to see everything). And no, it wasn't on there before because he gets lots of belly rubs and I would have seen it since he got one right before. The "cut" wasn't the problem, it was the owners response. You do not call a client, practically yelling (I even told her she sounded pissed) when asking a legitimate question. I didn't appreciate being scolded for asking said question, one that I was fine with the answer from the initial text. Nor did I appreciate being told my dog could have gotten something before when I know it wasn't there before or having to hear a myriad of possibilities (none of which my dog did) to justify a possible "skin irritation". Yes, the initial picture was blurrier compared to this one, but I'd gladly hold him down for a better picture if she'd ask so she can make a better judgement before denying the possibility of anything being wrong. Again, I was fine with the initial answer. The nature of the call was the problem- practically yelling, insisting nothing could have happened (even though she wasn't there), taking offense to a question to the point that a customer shouldn't ask anything, making it a bigger deal than initially (I told her she was making a bigger deal than it was), and reminding a customer that she was ruining her day off bc now she has to handle the "problem". read more

Poochies Mobile Grooming - Pet Groomers Near Me

Really outstanding groomer!! Very happy with the professionalism, speedy correspondence, and skilled craftsmanship of Sherry and her crew. They were able to fit me in for an appointment with short notice, and did a great job with my dog. My experience has left me with an excellent impression. Will definitely be having these folks take care of my dogs from now on. Very affordable (on par or better than other brick & mortar groomers). They did everything perfectly: hair, nails, ears, anal glands, etc. my boy Mac looked more youthful and happy than ever before. Thanks a ton Sherry and Poochies Grooming crew! read more

Poochies Mobile Grooming - Mac boy before & after! So handsome!! - Pet Groomers Near Me

On behalf of Duke, Cleo and Enzo we love Poochies! Always on time, never had an issue rescheduling or scheduling. Maricela is great with my babies and they come out so fresh and happy. Definitly recommend them for mobile grooming services. read more

Maricela did WONDERS on my puppy ! I'm so grateful that I found her to groom my dog , I have referred her to all my family for mobile grooming ! My dog felt so safe with her and she left her so clean and beautiful! Thank you Maricela for all your hard work!! read more

Marcella was wonderful, personally and professionally. She was kind and the process was smooth and simple. Our dog had surgery and she was able to work around the apparatus in/around our dog's leg so he could feel better after weeks and weeks of no bath due to the surgery recovery. Our dog was so happy coming back inside the house and he looked wonderful. Thank you for the service! read more

Really nice and accommodating. We have taken our dogs too many other groomers in our area. Now we won't take them to any other groomer. So professional and very talented at grooming. They really care about the pets they groom. read more

Been using Poochies for our fury baby for a couple years now, he always looks and smells amazing after. Easy to schedule appointments, good prices, convenient but more importantly they genuinely care about the animal their grooming. Very happy customer. read more

If I could give a negative review I absolutely would!! My husband and I are still shocked by how we were treated. I was quoted a price for GROOMING, see pic for conversation, but was then told by the girl who was sent, Amber, that she is there only to bathe and trim, "I don't clip" (nice girl btw, not her fault!). By the time I found this out it was too late so I offered to pay for that dog but not the other. To be nice, I offered to pay for a nail trim on my other dog. I could have just as easily pulled both dogs bc this wasn't the service we agreed on, but I wanted to be understanding. Something this owner obviously isn't because shortly after, Amber was sent to our door to ask for MORE money bc the original price agreed upon was apparently dependent on two dogs not one. How petty, how tacky, how embarrassing! You give me less service and charge me more after we've settled pay and walked back to our home?! You fraud! UNBELIEVABLE! As frustrated as I was I wasn't even going to review this bc ... things happen, but the second she came to my door asking for more money it was inevitable! I thought maybe she was apologizing on the owner's behalf for the miscommunication as a sign of good faith, taking the high road and accepting blame for not clarifying her simplistic definition of grooming, or at the very least explaining their side of the story. Nope. They charged us the price of a Petco/PetSmart groom, didn't provide the service I asked for, then charged me 10 dollars more... after pay was settled and we were back home!!!! SERIOUSLY?! I am now $50 dollars down and my dogs are still hot from their thick hair. I have to pay another $80 to have Petco finish what they barely started. But hey, even though I just did it the day before ... at least they're bathed. read more

Poochies Mobile Grooming - Pet Groomers Near Me

Sherry was supposed to have her daughter groom my dog this past Saturday. I was confirming the price with her prior to them arriving so I could go get money. She told me it would be $85 to groom my dog. I responded that the previous time I know I did not pay $85 nor would I ever pay that much for my short haired dog. I was positive I paid around $60 and when I told her that she said that is what she charges for a Yorkie and that my dog would NEVER be at $60 dog. Well I looked through my messages and sure enough I found that I did in fact pay only $65. I told her that I would not be paying $85. She became VERY angry and I decided to take my dog and leave my house before her daughter got there. That made her even more mad, to the point that she called me a low-class scum bag. I don't know how someone who treats customers like that can stay in business. Picture attached for proof. read more

See all

Marcella is a God sent!! Our mature 16 years old is deaf and partially blind and he does not like his routine to be disturbed! Marcella knows how to handle him and gives him so much love!! read more

After over 10 years with our groomer and friend she retired and I was nervous about finding a new groomer for my dogs. My physical therapist recommended Poochies, and I couldn't be happier! My senior dogs are a bit nervous in new situations, but Maricella was patient, calm and so kind. And they look terrific! Sherry is very responsive and efficient when scheduling and I have found the whole mobile experience easy and beneficial! read more

Just don't. Unprofessional. Made an appointment with her IN PERSON. Waited 4 weeks. Day of first appointment she texted me to say she "wasn't going to be in my area today." That morning her van was 3 houses down.Obviously a lie. But trying to be nice, I rescheduled for another 3 weeks out. Again, an excuse without a real apology. "I left my keys in a bathroom in Phelan last night and I can't make it to groom your dogs to day or anytime soon." ummmmm... Just tell me that you don't want my business instead of wasting my time. Too many excuses and too little professionalism. Grooming is expensive, don't waste your time waiting months to have this woman actually show up. Instead of making excuses for her poor business practices, maybe Sherry should try harder to make things right with people when she makes these "mistakes." read more

I love Sherry! I've been using her for over a year now and my dog is always excited to see her. She has always been on time and does a great service. My dog is always so shiny and smells amazing after, I will never use anyone else! read more

I have been a customer of Poochies Mobile Grooming for over 5 years. Sherry is an outstanding groomer and very knowledgeable of dogs. She does a beautiful job grooming both of my West Highland White Terriers and she never disappoints the quality of work and skills to make them look and cut as a terrier should. My experience with Sherry is always great~ and her communication and appointment reminders are very helpful. If you are searching for a professional groomer I highly recommend Poochies Mobile Grooming Sherry Maccormack Appleby is the Best in Town!!!!! read more

Poochies Mobile Grooming - Boomer and Chloe Poochies Mobile Grooming - Pet Groomers Near Me

Our dog Luna was groomed today. By far the best she has ever looked. We have our next appointment already booked!!

What a great idea, staying at home while the groomer comes to you! Sherry was very pleasant and upbeat from our first conversation. I adpopted my pooch over a week ago and although he looked nice, underneath he was a matted mess. After calling several groomers no-one would shave him unless he received a bath, but unfortunately, he had just been neutered, so he could not get wet, and I knew he might be in pain because of the hair pulling his skin. I finally find Sherry and not only did she offer to give him a hair cut/shave she also offered to give him a dry bath so he could smell good and be a bit cleaner. She arrived on time. Her truck was immaculant and had lots of great equipment. She finished my dog in record time and he looked great. I could tell he was happier with his haircut and freedom. I will be using Poochies Mobile Grooming again. Thanks Sherry for a great job! read more

Thank you Sherry for an AWESOME job grooming my two Shih-Tzus! They look AMAZING! I've tried PetSmart twice and was unhappy, so I needed to try someone new! This is my first time trying a mobile grooming service, and I'm very satisfied with the experience. Sherry will greet you with a smile and handle your dog(s) with utmost care! She has years of experience and a great personality! I'm soooo happy to find you on Yelp! I will definitely use Poochies Mobile Grooming again =D read more

Sherry is really great with our two Yorkies. We've used to take them to other groomers, drop them off and then have to rush back to pick them up. No need to worry about convenient times to do this as Sherry appears at our doorstep on time everytime. We even get a confrimation call from her a day or two before the appointments. My dogs just love her and run to her when they see her! read more

I've been using Sherry for about 3 years now, every six weeks, and highly recommend her. I have two high maintenance Havanese that she does an amazing job on. She's a pro at scissor cutting, which was a must for me. I love how she really listens to what I want done and doesn't mind me changing up their cuts from time to time. She's really easy to talk to and helpful answering my grooming questions so that I am using the right tools and techniques in between appointments. Sherry stays booked, but once you get in to her rotation its not a problem. I took a chance on Poochies 3 years ago...so glad I did! read more

Poochies Mobile Grooming - Poochies Mobile Grooming clients Jack and Jill - Pet Groomers Near Me

I randomly saw this truck in my neighborhood one day and chased her down. She was nice enough to come over after the appt she was doing and was wonderful with my dogs! She shortened their nails with no issues after months of me trying to clip them on my own. I will be be booking full grooming for both my dogs very soon, thank you!! read more

This business provides service to my neighbor's pooches on a regular basis and I was especially excited to see the truck today! I asked her if she could trim my dogs nails. I was concerned about her dewclaws getting too long since we've been confined to the house during this challenging time. I needed to get them trimmed but didn't want to take her to the groomers or vets office due to the current situation. She graciously said yes, was great with my pitbull mix (of course after asking a few safety questions) and charged a very reasonable price. I am so very grateful she came to the neighborhood today. I will absolutely give her full grooming service a try next time my dog needs a bath too! Thank you so much! read more

I read all the glowing reviews so I made an appointment. However, the day of my appointment my dog became seriously ill and had to be hospitalized. I called to cancel and asked if I can reschedule when I get the ok from my vet. She told me that because I didn't give 24 hour notice I would be charged a $35 fee. WHAT???!!!!!! My dog had an emergency, was extremely sick, and was in the hospital. I don't know any business that would still charge someone if they missed an appointment because of an emergency. She didn't even ask if my dog was going to be ok. This woman may be an amazing groomer but she has horrible customer service. I am taking my business elsewhere. read more

I have used Poochies for six months and I think Sherry is great. My vet recommended her because of her knowledge of dogs and the care and safety she takes with each dog. Her truck is very clean and air conditioned. Sherry has a wonderful personality and is willing to make any adjustments I might want to Lily's cut each month. I have never had trouble contacting her through text and she always gets back to me the same day. Best of all, Lily loves her! read more

Poochies Mobile Grooming - Pet Groomers Near Me

Very unpleasant customer service arrogant and narcissistic demeanors, making snide sarcastic remarks how they know how to cut nails yet failed to do so. They even asked me to come into the mobile truck and to hold my dog down while they clip her nails. On my way to the van, I said maybe it might be too close and the other woman said no we know how to cut nails, quite rudely I might add, and then when handling my dog the groomer strapped a small sized muzzle which my dog was struggling to even breathe in, and so I kindly asked if they had a larger muzzle and immediately The groomer woman gave up and said she cannot cut my dogs nails and proceeded to give more sarcasm saying that she won't "get out of a job" by getting bit. Which my dog never bit, she has an intimidating bark and nips but only does that when she is scared of new people. My dog is a poodle terrier and is prone to matting but I've never heard anyone complain so much about one dog. Very unprofessional service and my dog is now suffering panic attacks... I would not recommend this place nor will I be calling back again. read more

This place sounded good at first. Then I get a message that she will be late, I don't complain I just accept it and rearrange my plans. Then I get a call 20 minutes before my appointment that she didn't realize how far my house was compared to where she is driving from. She then proceeds to cancel my appointment last minute. I needed my dogs groomed, and thought I could count on this place. I am now stuck with trying to find a new grooming Place very last minute. I feel very disrespected, and pissed off right now. I wish I could give negative stars!!! Don't waste your time or money on a place that has zero customer service. read more

My husband called Sherry to have her come to our place of business in Valencia to groom our three dogs. The grooming seemed to go fine however, the next morning, our Lab was on his death bed. He had a fever and would not eat or drink anything. Our other two dogs soon followed suit. We took them to the vet and after the testing for viruses and pancreatites came up negative, the vet suspected poisoning. Our dogs have never been ill, are up to date on all their vaccines and come to work with us everyday. They were not ill before nor since they recovered from their near death grooming experience. Something on her truck poisoned my dogs and made their hair come out in clumps. I don't know if it was the shampoo or something else but my dogs almost died. We nursed them back to health over the next four days, practically force feeding them chicken broth and white rice. The good news is, they are healthy and happy now. Here is the part that speaks directly to this ladies true character. Sherry called this morning and I told her all that happened. She immediately got an attitude and told me it was impossible the illness was due to her truck. It was all about her. She didn't even ask if my dogs were OK. I very politely explained what the vet said and let her know it was not a virus so that she might have piece of mind. Because of her overly rude and defensive demeanor, I can only assume this was not the first time. She was not concerned about the welfare of my dogs or about discussing what may have happened. I hope this never happens to anyone else. We are lucky to still have our dogs. Shameful conduct on her behalf. read more

Perfect job, incredibly informative and friendly! Finally found the right person to take care of our guy. Thanks Sherry!

This was my first time trying a mobile groomer for my dog; decided on this groomer after reading the reviews. She did a great job on my dog Yogi. I will be using them again and will definitely recommend to my friends. read more