Very friendly, personal service. Done very timely as promised, at the projected and appropriate…read morecost. The initiative was taken to replace a damaged wiper blade that I had not noticed. That extra step to look out for my safety is refreshing and greatly appreciated. A very impressive experience.

Went in to get an oil change at White Ford which is owned by the same people. Couldn't get it…read morebecause I had to set an appointment. Should have known, small town, small town mentality.

We were traveling when our undercarriage cover had begun to fall off and scrape on the interstate…read more We stopped into the dealership and we were greeted by Katrina who still got us a spot in the repair shop even without an appointment and we were quickly back on the road with the part fixed. Thank you so much to their great customer service and their incredible mechanics!

I was recently in Roanoke Rapids, NC running errands when my car dashboard lights ALL came on…read moreflashing red EMERGENCY lights. I quickly stopped the car and called RR Honda dealership about 7 minutes from my location and spoke with Katrina. She was amazing - so kind and professional. I drove the car to the dealership and Katrina worked me in to have Chris run a complete test and quickly identified all 4 cylinders failed multiple tests. Katrina obtained the information and explained to me the cost and that parts would need to be ordered. She knew I was quite anxious about the situation, having to leave my vehicle; she and Anttwan promptly assisted in getting me home and a ride back to the dealership two days later. Katrina was absolutely a delight to work with as were the others. The customer service was top notch! Professionalism #1. I would recommend RR Honda service department to anyone. THANKS HONDA TEAM - YOU GUYS ROCK!!!!! Sherry Broussard

White's Ford in Roanoke Rapids did an outstanding job servicing my Ford F-150. The entire…read moreexperience was professional, efficient, and stress-free. Ashley, the Service Director, deserves special recognition--she is an absolute professional. Her clear communication, strong leadership, and attention to detail were evident throughout the process. The work was completed correctly, on time, and with full transparency. If you are looking for a dealership you can genuinely trust, White's Ford delivers. Highly recommended.

Where to start. So I called and made an appointment to have my oil changed that needed it. I also…read moretold the individual (Hope) that my Thermostat was acting acting act and even gave her the proper code diagnosis that I myself and NCB Offroad in Wake Forest NC had done. A few weeks back I took my truck to NCB to have all new Tires and Shocks put on my vehicle. I also had them do a complete check up such as ball joint, universal joint, brakes and so forth. They even called and said that they ran a diagnostic on my engine light and told me what it was (Free of Charge now) I thanked them and said, that I would get that fixed when I had my oil changed. Now back to WHITES. I showed up for my appointment and told them who I was and why I was there and what code that I had. I'm still not sure, how in translation, that I needed my NEW TIRES rotated that probably only had 500 miles on them since I had my front end alignment, Tires and Shocks put on, but the outcome was mesmerizing to say the least. I was told by the tech Raymond that I needed a ball joint on the passenger side, that I also needed brakes, I needed wipers replaced, I needed an engine air filter replaced and they ran a diagnosis on my truck that gave them the same CODE that I gave to them both days and they charged me $190 for that diagnosis. It takes me longer to pull out my scanner and attach it to find the code than it does to run the code diagnostic which is less than 10 minutes. But they charged me $190 for them to tell me exactly what I had told them. Now on the Tire rotation that I did not need, he put the front to the back and back to the front. He never my air pressure, because my vehicle is 5lbs different on the front than the back according to my door sticker from the manufacturer, so you would have thought since I was paying that the air pressure check would have been done. So when my truck was finished and Trudy gave me Whites printout for the total bill of $394 dollars I was floored. When I questioned about the unnecessaries with everything that I had mentioned, she just simply walked away. So yes, we was truly floored. I could tell more, but what's the point. They apparently needed that extra $235 dollars. Also the charge for a new thermostat would cost $936 dollars, $1207 for brakes and $600 for a Ball Joint. I won't call them any bad names, but I can say that I will never go back there again.

Bought a used 2023 Mitsubishi Outlander and when I got home and the entire engine splash guard was…read moredragging with hardly any clips. If it was serviced how did that happen? It also started throwing errors 2 days after I got it. I'm sure they knew it had issues. Won't going gear. Bought as is but will be my last time ever going to Bones Toyota. Within 6 weeks I'm paying 6k in repairs from some type of water damage to wiring harness and TCM, though this supposedly had a clean carfax

This place is awesome! I bought a 2017 Toyota Yaris iA on Wednesday. Mr. Kenneth Turner sold me my…read morenew car. I was not hassled into a car I didn't want or afford. It was a relaxing, pleasant experience. I highly recommend anyone in this area to visit Bone's Toyota. It was one of the best car buying experiences I've ever had.

I contacted Discovery Toyota early on Monday because they had a vehicle I was interested in…read morepurchasing. We have been looking for a safe, reliable and slightly used Tacoma for our son, who is a busy teenager these days. Joel, the salesman, got back to me quickly and answered all of my questions. He was polite and professional and I went there later in the day to see the vehicle. He met me outside with the keys and a dealer plate, and off I went for a quick test drive and inspection. Needless to say, I purchased the vehicle a couple of days later and was very satisfied with the dealership from start to finish. The paperwork was seamless and easy and they gave the vehicle a proper cleaning and interior detailing that I asked for. Just be mindful, there is no haggling on car prices now due to the inventory shortage that every dealership is experiencing. And I did pay a little more than what I wanted but, I purchased a Toyota, which the depreciation is much less than some other brands. Overall, I had a great purchasing experience at this dealership.

Mike and the boys in the service department were extremely helpful and accommodating.read more