love that we now have a local business that has everything you need from hardware to deer hunting…read morefeed and attractants. Go give them a look. You will not be disappunted!!

We have depended on SEARS since I was a child & now, the only store within driving distance of my…read morehome is being CLOSED!? why⁉⁉⁉⁉A lot of people in my area depended on Sears for appliances & lawn maintenance needs! WE NEED SEARS‼

Love this place! Quality products, friendly & knowledgeable service…read more Right off of Well Rd, next to the Dairy Queen.

Good service knowledgeable staff prompt help. They go out of their way to help you find what you…read moreneed. Fair prices and great value you don't have to buy a whole box of nuts or screws bolts or nails. This is what a hardware store should be.

This place is a mess. one person is knowledgeable in the lumber yard and the managers up stairs who…read moredon't care are worse off. Jordan is great and so is Liz everyone else is not worth much time to even walk in the door. It's the blind leading the blind.

Closing before 3 on a weekday? I needed a plumbing fitting to finish a job and drove up there and…read morediscovered you were closed. I guess I will not waste my time shopping your store in the future.

Stopped by Gurnsey's Hardware & Furniture on a recent trip to Rison. I was with a group visiting…read morethe Farmer's Market and just had enough time to poke my head in and take a few photos. Looking forward to a second visit when I can browse more. Looks like a very nice store with lots of useful things.

I was looking for replacement handles for my wheelbarrow. The Ace Hardware website showed Besser…read morehad them in stock. When I arrived there were three employees near the front door but none offered to assist me. I found the handles and took them to the register. The cashier rang them up and said $70+. I mentioned they showed on the website for $22. She said I had the wrong handles but did not offer any assistance in finding the right ones. She asked I look them up on my phone and provide her the product number which I thought was strange as a computer terminal was in front of her. Another employee came to my assistance and found the right handles albeit for $2 more than shown on the website. At this point I just wanted the handles and to get out of there so I didn't quibble and paid. The cashier was quite unfriendly and displayed a "you're bothering me" attitude followed with "take it or leave it, I don't really care". I live in west Little Rock and had driven downtown specifically for the handles. I try to make purchases at locally owned businesses whenever possible. Needless to say, I won't return to Besser. If I want to be ignored and unappreciated as a customer I can just go to Home Depot or Lowes much closer to my home.

Needed a weird lightbulb I couldn't find anywhere else and they were able to confirm over the phone…read morethey had it. They held it at the register for me and were super friendly. Good people, good place.

They care nothing about the customer. I have a whole house I need to remodel, and they have lost a…read morecustomer. I was hesitating to proceed with my projects since I can never catch anyone in the cabinet dept. I have a friend that word at Lowes in Tx and she was helping me with my cabinet renderings, etc. She reached out to the cabinet guy in my closer Lowes, his name is Tyler. We got as far as me PAYING for someone to come measure my 4 bathrooms and large kitchen for cabinets. After that, we could never reach anyone. I wanted to make an appointment to meet with the cabinet person to look at things in person. I could never reach him. The phone tree is horrendous. AI kept describing cabinets as if I would purchase based on that!!! I had to scream for an live agent no less than SEVEN times before I got transferred. Then it rang for 10 times before I got the main desk. They told me Tyler was not working that day, but we set up an 'appointment' for the following week. Before I left, I called. I did not want to waste my trip, as I live an hour away. Again, the fiasco with the phone tree. Finally got to the front desk. I was told he was not working. Not surprised. They were going to transfer me to his manager, she was busy with customers, could I call back. I said no, explaining the painful process, could she please take my number and have the manager call me. I was told, "no, she is too busy with customers." I said well then you are too busy for my business, we are done, you have lost a customer. I informed my TX contact of this situation and she said to contact corporate. I did so via email about 2 weeks ago. Crickets! This store SUCKS!

I would give this company negative stars, no one talks to each other. Lie thru there teeth, don't…read morewaste your money or time there. Go to Home Depot. Charging us more than there mistake, I will reporting them.