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Portland, ME

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Pomegranate Inn

4.1 (64 reviews)
Open • Open 24 hours
Updated over 3 months ago

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Fireplace
Douglass K.

Day 1: I have not been here less than an hour and love this place. The assistant manager Sophia was just a wonderful cheery person, great customer service. I can't wait for breakfast; they are gluten aware. Day 2: Breakfast was great, smoked Gouda omelette with gluten free bread. The surrounding area is beautiful. Day 3: Breakfast again was fantastic, the two inn keepers are wonderful people and do an incredible job here. Thank you for a wonderful experience. PS you should keep more bacon on hand.

Paisley E.

I received a pomegranate inn gift certificate as a gift and was excited to get away for a weekend! I was told upon booking I could not use the gift certificate for booking and that a deposit of $200 was needed to be taken from my credit card that would later be refunded to my card upon the completion of my stay. At the time of my stay I was disappointed to learn a live check would be mailed to me instead of receiving a refund to my card as previously agreed upon. But I accepted a $30 future credit as a kind gesture for the inconvenience. Flash forward 4.5 months. It has been since 02/16 that I checked out of the hotel and I am still out $190. I am so confused as to why there were so many check envelope "returns" from my correct address that I confirmed multiple times and received mail to daily. I have now been following up twice, or more, a month since March and no word on my refund. I know COVID has a lot of businesses backed up, which was their excuse back in MAY, But this is issue pre dates COVID closures and should have been a priority refund due to the timing. If I had received a refund to my card like promised initially then the checks would have never been returned in the first place. This is frustrating to have to continuously reach out and not have any updates or follow through. Also, very unhappy that I am the one constantly following up and no one is reaching out other than responding to me emails stating they'll check on things again. Very unreliable and disappointing, won't be staying at a lark in the future. In response to what the manager has commented below. This has nothing to do with my address change. I have been in contact with your managers since March about this issues and happened to move late June. I received several notifications saying that it was sent in the mail and then returned to you. For 4 months my address was perfectly deliverable. I don't believe it was ever sent. Period. And by your managers have been in contact with me do you mean respond to my email once and then follow up about a new check being sent? Because that's what's been happening. I am happy to screen shot my emails and share on yelp as well. Your apology is not an apology. You are trying to refocus the blame. Pathetic leadership and management skills. Terrible customer service.

Kai Y.

We stayed in this bed & breakfast place when we travelled to Portland, Maine last year. (yes, i know, long overdue review). This B&B is in a rather residential area. The whole neighborhood contains east-coast styled and red-brick structured houses, which looks quite historic and charming. We instantly fell in love with the neighborhood. When we walked into the B&B, we knew we made the right decision choosing this place. It was just so neat and lovely. All the detailing in the house indicated this is a house with history and stories. It was nicely maintained. The decoration looked very warm and cozy. All the small things on the desk, on the shelf, or on the ground caught our attention. It was not difficult to notice the display of pomegranate ornaments everywhere. We checked in late. The person who stayed there for the afternoon shift was nice enough to wait for our arrival before she took off for the day. She brought us to our room, which was again quite charming. I felt like I went to a flamboyant fantasy room back in time. In the morning, there was a cook who came in to prepare us breakfast. We were sitting in this beautiful dining room with other guests. The breakfast was quite tasty. The service was quite accommodating, too. This place is like a gem hidden in a small and quite l town. I wish I can go back there again if chance permitted.

Old tiles and moldy grout - Carriage House room #7
Kim K.

Sadly, I cannot recommend this Inn. We recently stayed there for our anniversary. We have given the management of the Inn more than enough opportunity to respond to our complaints and we've heard nothing. I feel a responsibility to let people know that the Inn is simply not up to it's price point (over $300/night). Like the reviewer earlier, we too, stayed in the carriage house (the previous reviewers complained about this a year ago and, clearly nothing was done to remedy). The room was below our expectations - in particular the bathroom. The bathroom is old, tile is cracked and grout in shower was moldy. The shower has a very cheap plastic shower curtain, again, completely inappropriate for the price point. Overall, the Inn needs a refresher. I am sure it's not the product they want to present to the public. The fact that we haven't heard from Lark Hotels management (Pomegranate is among this boutique chain) is indicative that they must not care...and it shows in the maintenance of the Inn! On a positive note, the staff at the property was lovely.

Cheese souffle with candied bacon, outstanding!

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“Huge fan, repeat guest and now Dana and Greg Moos are running it and it could not be better.”

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The Press Hotel, Autograph Collection - lobby

The Press Hotel, Autograph Collection

(187 reviews)

$$$

Old Port

I had an excellent stay at The Press Hotel, well worth the splurge! The hotel has a fun literary…read moretheme, with old-timey typewriters and letter wallpaper. But make no mistake; this was a high-end experience. My room was wonderful, a spacious floor plan with a comfortable bed, a nice desk, and a very upscale bathroom with marble fixtures and a great waterfall shower. I could have spent my entire night in Portland in the hotel room; it was that luxurious. The fitness center was nice, with new, well-maintained equipment. They had dumbbells and cardio equipment, but no cable machines or rack, unfortunately. Staff was amazing, very attentive and helpful. They clearly take their guests seriously throughout the entire stay. I would definitely come back here!

The Press Hotel is an excellent choice when in Portland. I absolutely loved this newspaper-themed…read morehotel. The well-curated decor really highlights the theme, yet it's still warm and fun. The staff were fantastic, especially the doormen. I loved my room. It was sparkling clean. The bed was extremely comfortable. There were outlets on both side sides. The bathroom and shower were awesome. I could really relax and enjoy the room. My only issue was the thermostat. Even though 65 was the lowest setting it never got below 67. I was very disappointed about that. I didn't eat at the hotel, but I did appreciate the coffee in the lobby. I also enjoyed relaxing in the lobby as well. I am really, really looking forward to returning to this hotel and cannot recommend it enough when in Portland.

Canopy by Hilton Portland Waterfront - Guest room

Canopy by Hilton Portland Waterfront

(83 reviews)

Old Port

I loved everything about our experience here. The rooms were great, the entire hotel was very clean…read morebut the staff made our stay fabulous!!! Ellis was PHENOMENAL! So kind and caring and truly passionate about ensuring we had a great time as Portland guests. Love it! and WE LOVE ELLIS!!!!

We recently stayed at the Canopy by Hilton Portland Waterfront and came away with a solid overall…read moreexperience, though it wasn't quite perfect. The clear standout was the bed -- easily one of the most comfortable hotel beds we've slept in recently. Great mattress, supportive yet plush, with high-quality linens that made for genuinely restful nights. That alone earns the hotel strong marks. The room itself was clean and functional, but the finishes felt more mid-tier than upscale. Even as a Hilton Diamond member who received a room upgrade, the views were still pretty ordinary and not particularly scenic. The hotel just doesn't seem to deliver strong views from the guest rooms. The main area where it fell short was value. The base rate already felt on the higher side, and then parking and breakfast were both extra charges that added up quickly. Those additional costs made the total feel a bit steep for what the room delivered. That said, the location is convenient for exploring Portland's waterfront and Old Port area, and the comfortable bed went a long way toward making the stay enjoyable. If you're someone who prioritizes sleep and can find a good rate (or don't mind paying for parking and breakfast separately), this is a perfectly good option. We'd consider staying here again, especially if the rate was a bit more competitive. 4 stars -- great bed and convenient location, with some value and finish caveats.

Courtyard by Marriott Portland Downtown/Waterfront

Courtyard by Marriott Portland Downtown/Waterfront

(96 reviews)

$$

Old Port

Good location right on Commercial Street which is one of the "main" streets in the Old Port section…read moreof Portland. It's a super easy walk to where you catch the trolley and the sightseeing boat tours as well as an easy walk just down the street to Becky's Diner and The Holy Donut. They have a restaurant, however it is not open late. Our flight got in late (9pm and because of luggage issues we didn't get to the hotel til after 10pm).... and we wanted to grab a drink, so we ended up leaving the hotel and walking next door to the ALOFT's WXYZ bar which was open til very late (1am). The staff here is nice and friendly. The guys working the valet were always busy. This location has a "shuttle".... sort of. The shuttle availability depends on whether or not anyone is available. I had called a couple days in advance requesting info on how the shuttle works and was told to just call and request it. Um.... So... it's hit or miss. For instance, I called to request a ride up on arrival at the airport (after we finally got our bags) and the shuttle was not available. But when I needed a ride TO the airport, we were able to use the "shuttle"... aka SUV to take us to the airport. (Good thing there is UBER availability in Portland.) The room was comfortable and the elevators worked well.

While we loved the room and its amenities... super clean, very large room, ultra comfy bed and…read morepillows... the restaurant could have used some help. By the time we arrived at the hotel, we were exhausted after six long hours of driving. We didn't want to dine out for dinner, so we figured we'd eat the hotel restaurant food. The menu was minimal and didn't interest us, but we bought food from them anyway because we were THAT tired. It barely lived up to being mediocre. I don't even remember what we ordered, but it was underwhelming at best. The hotel room was great, though.

Hampton Inn Portland Downtown - Waterfront - Guest room

Hampton Inn Portland Downtown - Waterfront

(141 reviews)

$$

East Bayside

After looking at a few options in and around the Portland Area, I decided to splurge a bit a get…read moreone of the better-rated hotels close to the waterfront. We have always had great experiences staying at Hampton Inn hotels. I was able to check in via the Hilton App and select a room. This location was great...on Fore street only about one block from the waterfront and surrounded by lots of shops and restaurants. The rooms were on the smaller side...but that is generally expected in larger/touristy cities. The rooms had comfortable beds, good water pressure, a microwave, a refrigerator and a desk/chair. There was also a large TV in the room with lots of channels. We did have an iron...but was missing an ironing board. Also, our bathroom door did NOT lock...the handle hardware seemed to be broken. They do offer free breakfast with a few hot options (such as eggs and sausages) as well as the typical continental items...breads, fruit, cereal and their signature waffle iron/maker. There is a pool and fitness center, but we did not visit either during our stay. Parking is valet-only and is $40 per night. You are given a ticket with your vehicle number and can text them when you want your car to be available. Your vehicle will be ready in a few minutes after sending the text. All the staff, including valet, we encountered were friendly, respectful and efficient.

Our stay here was three nights from Sunday June 21 to Wednesday June 24 for three people. Despite…read moreit being weekdays and early in the tourist season, the bill ended up being $1,237.99 with parking, over $400 a night. We choose Hamptons because of the Hilton ownership oversight, although individually they are privately managed so quality will vary. Also this property did offer a genuine view of the ocean in the ocean facing rooms, which apparently is obscured by buildings in other nearby properties like Residence Inn. Our top floor corner room did offer great views, was clean and quiet, and reflected the relative newness of the property built in 2011. We appreciated being able to check in and choose the room ourselves with the Hilton app, one of the reasons we keep with the Hilton chain. They did give us the token Silver status benefit of bottled water when I requested it. Blocks wide construction was going on, including the large block this property is on and along the ocean front. This necessitated walking several blocks northeast to gain access to the lakefront path near the Narrow Gauge Railroad building. It also affected the room view. Once oceanside park construction is finally over it should be great for the various local hotels. For overnight parking you are essentially forced to use the $40 a day valet. The city owned Ocean Gateway Lot which we planned on using was closed due to construction of a new park, and apparently has been for some time. The privately owned $25 a day plus processing fee Ocean Gateway Garage is very sketchy according to Google reviews (2.6 stars) and will charge you an extra $25 if you leave after 800AM. The valeted cars are stored in small open lots either onsite or a couple blocks away from what we observed. Our experience with valet was not good. The second and third mornings we had to valet ourselves to get completely out, maneuvering around other cars and a parking lot hosing machine. The large self serve water container for ice water next to the front desk and the hot water container at the coffee bar were both empty on arrival, however they offered to get me some water when I pointed this out. We had requested an eventually received a rollaway bed. My girlfriend's daughter insists on separate beds for all of us. One great thing about Hamptons is that a rollaway bed added to a double queen room is not an issue, although the quality of the bed itself varies greatly. This one was terrible, with the center of it literally dropping to meet the floor. We also didn't get a top sheet or pillows. It took a couple requests but we did eventually get a sheet (still no pillow), and on the third night a new bed. The second bed was even worse than the first, with the bottom broken with a hole, see included image. When I mentioned it to the front desk our last night I didn't get a response, I think they were tired of dealing with it. Breakfast options were even sparser than the typical no frills Hampton breakfast. It was supposed to start at 600AM, but all three mornings the doors didn't open till between 610AM and 615AM. There is often a promo image of premium bakery bagels and cut fresh fruit for the free Hilton breakfast on the in-room TV at Hamptons, which in reality you rarely see. There was a couple bottles of Smucker's syrup for the waffles instead of something house made with actual fruit. The hard boiled eggs were unpeeled together in a container instead of pealed and in individual egg trey slots. The yogurt packs (one flavor) were not in a small fridge like they should be, but stacked in a box on an open air table and not cold. Are these yogurts thrown away after sitting out for hours or put back out each morning? We didn't see bagels, even the typical cheap grocery store ones. There was a box for actual fresh fruit, but it was empty the first two mornings. This property has great potential, particularly when the new park is in. Unfortunately it currently suffers dearly from lax management in all areas including front of house, valet, room support (rollaway bed), and breakfast

Embassy Suites by Hilton Portland Maine - Guest room

Embassy Suites by Hilton Portland Maine

(138 reviews)

$$

Stroudwater

A Wonderful Stay in Portland, Maine - Excellent Staff, Comfortable Suites, and Beautiful Fall…read moreViews! My friends and I had a fantastic stay at the Embassy Suites by Hilton Portland Maine! Visiting from Atlanta, I had heard great things about Portland, and the city certainly lived up to the hype. Check-in was a breeze through the Hilton app, where I was able to select our room and set up a digital key before arriving. When we got there, the staff was exceptionally accommodating and helped us find a room away from the aircraft noise. We weren't there to catch a flight or conduct our own airport operations, so we appreciated their thoughtfulness! Our suite exceeded expectations. The two queen beds provided plenty of room for the three of us, and the additional couch and pullout bed made the space even more versatile. The suite was spacious, comfortable, and offered lovely views. We stocked the mini-fridge with water and adult beverages before heading out to explore Portland's fantastic local brewery scene. With Uber rides readily available, we enjoyed a fun evening touring four local breweries before finding an excellent pho restaurant for dinner. Great friends, good drinks, delicious food, and plenty of laughs made for a memorable evening. After returning to the hotel, we were once again impressed by the comfortable accommodations and welcoming atmosphere. We missed the evening reception while out exploring, but Portland had too much to offer to sit still! The beds were comfortable, the televisions were easy to navigate, and we all enjoyed a great night's sleep. Waking up to the beautiful Maine fall foliage and scenic views outside our windows was an added bonus. It was the perfect way to start the next morning. Breakfast was another highlight. The omelet station and buffet were excellent, with plenty of fresh bacon and gluten-free options available. I especially appreciated the chef and staff, who were friendly, attentive, and made sure everyone had what they needed. We left well-fed and ready for the road trip to Boston, where a rock show was waiting to provide the grand finale to our weekend. If I had to find something to complain about, I'd have to work harder than a man trying to find the last piece of bacon at breakfast. A few extra bottles of water near the in-room coffee maker would have been nice, and the downstairs coffee wasn't exactly destined for the Hall of Fame. But those are minor details in an otherwise terrific experience. A big thank-you to the entire Embassy Suites team for making us feel right at home! The friendly service, spacious accommodations, comfortable beds, and beautiful fall scenery made this an excellent stop on our New England adventure. I would gladly have stayed several more nights if our road trip hadn't called us onward. Highly recommended for anyone visiting Portland. Great hospitality, a comfortable place to recharge, and a wonderful home base for exploring everything this beautiful city has to offer. We'll definitely keep this hotel in mind for a return visit!

I've stayed at Hilton properties MANY times in the past and have NEVER been charged to park…read more As an Honors member, I questioned the charge and was told "The new management put that in place." I'll NEVER stay here again. Total nonsense and just another way to milk the customer.

Inn At St John - Shared bathroom

Inn At St John

(209 reviews)

$$

Valley Street

We stayed at Inn at St. John. It was very clean and comfortable. The staff was so very friendly and…read morecourteous, the breakfast was convenient and good. The location makes it easy to quickly get around. We walked to the Old Port area, the Western Promenade historic area and to downtown Portland from the Inn. The Inn is dog friendly, and the staff enjoyed out pup. The Inn is close to Maine Medical Center if you have someone there in the hospital. I recommend the Inn for your stay in Portland.

There were tons of positive reviews for the St John Inn so my husband and I booked it for our…read morevacation in Portland. Unfortunately our stay was very disappointing. Upon checking in the front desk only gave us our keys, no instructions on how to get to the room, where the shared bathroom was or any information for our stay. Our room was 9C which we found out very quickly was 5 flights up the steepest definitely not up to code stairs. Me and my husband are 25 years old and in great shape and it was a struggle for even us to get our luggage up to our room. Our room was honestly pretty sad looking. There was a bed and a sink with no mirror and a mini fridge and a microwave in the corner. You can tell this place is historic because everything looked very old and outdated and looked like it could use a good clean. We found leftovers from the guests who stayed in our room beforehand so the room was not turned over well. Also the smell in our room was horrific. It smelt like something was wet and molding. I even went down the 5 flights of steps to let the front desk know my concern of the smell and all he did was hand me a can of febreeze. I was hoping when they would go to clean our rooms the next day they could clean and get to the bottom of whatever the smell was but our room was not cleaned the entire 4 night stay even when I went down and asked the front desk if our room could be cleaned due to the smell and if we could get fresh towels. I had to go down to the front desk several times to ask for our room to be cleaned and finally they changed the sheets got new towels and sprayed breeze again and didn't say anything about the smell. The shared bathroom was across the hall and this was honestly the worst part. I've lived in dorms with gross shared bathrooms but this one is not only gross but it's the tiniest bathroom especially if it's supposed to be a shared space. First time going in the whole bathroom was wet and slick with towels on the floor and shampoo from other guests. There's hardly any counter to put your towel or toiletries. The shower itself is extremely small I'm only 5'3 120lbs and I could barley wash off my arms and legs I didn't even attempt to wash my hair in this Barbie doll sized shower that was pitch black dark with a moldy celling. The Inn says they have a complimentary breakfast but all it is in bagels and coffee in the lobby hot breakfast is not provided. The plus was there were no bugs! Other than that I would not recommend staying in the St John Inn.

Pomegranate Inn - hotels - Updated November 2026

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