Awesome. On time. Knowledgeable and Friendly. Those are some of the words I would use to…read moredescribe this place. I saw Florence for a sprained ankle and she fixed me up in 3 sessions. She was professional, knowledgeable and personable. As she spoke Cantonese I even sent my mother there to see Florence for treatment. They direct billed my insurance company and that was a nice surprise as I did not have to pay out of pocket at all.

This clinic has been my best Physio experience by far. It was personalized attention to meet my…read moreneeds. This also seems like the clinics' philosophy. They didn't have another client they were juggling at the same time as me. Sandy was my therapist and her kind and professional treatment/advice was exactly what I was looking for. I've been to two other clinics where they gave me exercises while they went to check on other clients. While this may be fine for others I wasn't always 100% sure my exercises were right, sometimes I'd be waiting for the therapist to come back, and often felt I didn't need to pay to be there for so long. The appointment was great and totally worth my time and money. Easy to book online even for your first appointment. Highly recommended.

I came here after a recent injury. About almost 2 months ago..... was hoping that I could "avoid"…read moredoing physio even if it took a little longer or more treatments (I was doing sports massage and acupuncture) But. What I noticed is while it did loosen the muscles the day of. The soreness after the treatment spanned days. In that time. I babied the shoulder. And it was basically one step forward one step back. I did notice a nagging pain first thing when I wake. This dead weight soreness that was dull and stiff. Taking me nearly half to an hour. To get the arm moving so I can get the covers off. The pain was breathtaking. Once I got moving it was fine. Unless I bump and elbow or extending my arm too far out or wrong angle. But the morning pain. Was an issue. And sleep. Well. I barely slept since the accident. I'm more passing out than sleep. I can't sleep. Cuz I sleep on my right. And it's my right shoulder that is injured. Roll onto it and bam I wake up. The pain takes my breath away. I lie there. Too sore to move but unable to sleep. So far the only thing that's comfortable is lying still in bed and watching tv. So I decided. Ohkaaaaaaaaay. I'll do physio. I got paired up with Anthony. He's nice. Very through and took his time figuring out which spots were bothering me. I was fairly surprised the first visit and subsequent visits were all the same price. Weird. Most places bill you more for the first visit. Sent me home with few exercises. The place is huge soooooo many rooms for patients. An open area for everyone to use exercise equipment. Lots of machines. It does seem like sometimes they may have more than one patient at a time. But honestly? If your doctor treats you and has you doing some exercise to practice. Do you really expect him or her to stand there while you do it? Or they can guide another person on theirs and come back to check on you? Someone was complaining on her about that. But it honestly isn't that big of a deal. Booking my own appointment is as super easy. They were closed (8:18 pm) when I finished my appointment. Hopped on the website and booed myself 4 spots for the coming two weeks. Cancellation here apparently is 24+ hours. So anything LESS than 24 hrs you have to pay for the visit. So I guess 48 hrs sound safer. They do open really early and stay late. So it is super convenient if you "work" I think the earliest they open is 6 am and Til like 8 pm so you really have no excuse for not being able to go unless you work 12+ hours a day I liked my visit. Will be back on Friday. THEY ACCEPT EVERYTHING AMEX MASTERCARD VISA UNION PAY DEBIT ETC

I had some issues with overplaying tennis and technical issues on court (which the later was fixed…read moreby my coach). My friend highly recommended Marc Rizzardo and his assistance for my arm, wrist, elbow injuries. The treatment was diagnosed quickly, there were stations from electrotherapy, to icing (hot/cold stations), and physio exercises. I spent about a hour each time on location and was sent home with exercises to do.

Called them over the phone to make an appointment for a physiotherapy for my son. They booked a…read more"massage" instead, which is not covered by our insurance. We inquired with Painpro about what happened with the booking process, and received a nasty email claiming that we are trying to commit insurance fraud by asking to make changes to the type of service provided (which we did not). Painpro refused to take ANY responsibility for this mistake claiming that they then sent two confirmation emails before the appointment. I sent them a copy of their emails which makes no mention the TYPE of appointment booked. In the last email I asked them to pull the phone call from their system to determine who is mistaken. It's been more than a week since I received the last response from them, which again show a lack of professionalism.

I was having neck pain for over a month and constantly woke up in the middle of the night to pain,…read moreI tried various methods to heal and only found short term relief until the pain came back again. I finally decided to do physio with Patrick and he really personalized the session for my exact pain point. following his exercises, I haven't felt neck pain since. Highly recommend !!

I have nothing but kind things to say about the folks who work here, from the receptionists to the…read morephysiotherapists. There are RMT services here too but I have yet to book a massage. Pricing is reasonable and if you have extended health benefits, their prices are within the reasonable and customary limits. They also offer ICBC services. I sustained a running injury earlier this year and have been working exclusively with Mike Lam on rehab for my hip. Suffice to say, with the work he's done and exercises + stretches he's given me, I'm confident I can reach my time goal for an upcoming half marathon. I've also seen Keane, Mitch and Partiba and all are wonderful and extremely knowledgeable practitioners. If you're looking for a professional to help you with whatever issues your body is having, give this local North Burnaby business a try.

Highly recommend this place! Have been seeing these physiotherapists for my car accident injuries…read more The reception staff are very friendly while the PTs are knowlegable and encouraging. Parking is free in the Kengsington Square.

This is a super nice facility. It's located on the 8th floor of one of the solo buildings. There is…read morea nice gym area for physio and the massage beds are heated. They also direct bill. I've seen 3 different RMTs here and they were all very good. Not sure if they offer parking for customers but that would be a nice perk if they do as this area is all pay parking. It's pretty close to the skytrain as well.

I came in because my back muscles were very sore for a month and wanted to go to a clinic near my…read morehouse. Trinity physio is a newly opened clinic at Solo 2 with very caring and cheerful staff. I went to see Debby for two weeks now, and already I can see a great deal of recovery with the stretches she has recommended. Also, during my second visit, I didn't have enough time to drive my dog home and make my appointment, so I gave the staff a last minute call to see if I can bring my dog in; they accepted without hesitation and were very accommodating when my dog visited. I would definitely recommend this place to whoever is looking for a great clinic.

Messed up my lower back aaaaand got it fixed here! My physiotherapist is personable, non-judgmental…read moreand he is willing to modify and tailor a program suitable for me. He took the time to conduct a verbal assessment and asked questions before treatment. Not only did it feel therapeutic to be fully listened to, he didn't jump to conclusions. Since I told him how forgetful I am, he offered to send me an electronic cheat sheet which I can always refer to after the appointment. As a result, I was able to focus on the techniques, rather than jogging down notes I probably cannot read after (ha!). I'm happy to report that I'm advancing on my strengthing exercises for my core/glutes since my injury a month ago. The clinic gets pretty busy after 5 pm when people get off work. The receptionist is very nice and works hard to shorten the line, but expect a short wait as their debit/credit card machine is kinda slow. A big bonus for this location as they validate your parking and reimburse you with ca$h.

I can't say enough good things about this clinic and the Physiotherapists/assistant therapists etc…read more Paul, one of the physiotherapists, is to great at explaining everything and makes you very comfortable. You know you are in good hands right away. He also gives such easy but effective exercises that WORK! I really like the assistants there too, they are very friendly and help ease pain. My 10 year old loves this place and feels so special every time she visits. The bonus is they don't have a user fee whatsoever.This clinic is the only one in Burnaby that does not charge a user fee. The parking fee in the parking lot is also reimbursed by the clinic upon presentation of the parking ticket - can't get better than that. I would never go anywhere else.

Had a hip replacement 10 months ago. Still on the younger side and remain active, so I was…read moremotivated with this rehab. Have been to a few physio offices in this area over the past decades for a few rehab episodes. I've had about 200+ visits at 3 different offices. Checked out Insync before my surgery as I knew this would be at least 6 months or more. It was new and only 3 blocks from my place. So glad I did. Working with Natalie these past months has kept me on track. About 40 visits here and every time I walk out of there on a positive note. I like the one-to-one attention you get. And always getting / learning challenging new exercises. She is always asking how / what I've been doing with my rehab work between visits. I have different routines for when I rehab at home, work or outdoors. Learning the array of new exercises has kept me on track. The office is new as is everything else in there. The workout area is nice and has all the equipment you need. Is never crowded. The other staff are friendly. It really is an environment where you want to come. This is not always the case with me in the past with physio visits. Feel fortunate I walked in to check it out on a whim last spring.

I've been going to InSync Physio for 5+ years now. Wil treated me throughout my entire…read moreprofessional career as a boxer and since has treated me through my post partum and has been instrumental in getting me mobile and helping my body to heal, both after injury and baby. The physios really take time to discover what is really causing you pain and then apply the most effective treatment. They spend a considerable amount of time with you and never keep you waiting long. I've recommended InSync to my family, friends and other athletes, and will continue to recommend them.

I was kinda afraid of chiropractors after my first experience. But my back was so sore I had to…read moregive it a try. And im so glad I did. Dr. Paul is such a lovely gentle soul. The environment in his office is so relaxing and calming. And I always leave feeling better.

Kudos to Dr. Harmeet, my chiropractor physician, who have had helped me to recover from my injuries…read more(coz now am back from mountainbiking and hiking in few short months after the my injuries), and a big thanks to all helpful staffs who helped me in my appointment. My gratitude to all of you in the clinic who maintained a high standard of care to patient like me!