Called on a Sunday. They had the tire we needed in stock. We pulled up, they switched the spare…read moreand we were on our way!

had a blowout and they had me in and out in 30 minutes. I was surprised on the bill how reasonable…read moreit was. great service for replacing 4 tires on a enclosed trailer. thank you!

Always do an awesome job, tires, oil change , brakes , whatever you need, give them a tryread more

Went in for a basic oil change and fuel filter change. The guys were super nice…read more Well hours after I left the shop, the check engine light came on. I called the shop and they told me to bring it in to check the codes. I went by auto zone on the way and it threw 9 different codes..brought it into Don's and it threw the same code, but they insisted there was nothing wrong with it/that they didn't do anything wrong. The check engine light came back on again today and they're still insisting they had nothing to do with it. Definitely not a coincidence that my check engine light just came on after it spent two hours in their shop and hasn't had this problem ever.

We had a blowout 30 minutes outside Brownfield. I called Franklin & Sons. The tire is a special…read moreorder tire. They ordered it overnight and we on the road by 10am.

The absolute BEST! We got a flat in Big Bend National Park and called 3 different Firestone tire…read morebusinesses in Big Spring and Midland, because our next stop was Big Spring, TX. Franklin & Son was the only business that could get the right tire in time. They did so, then called us and notified when they had it. We pulled in on a Friday about 2:35PM and were out of there within a half hour. AND they put the spare back up under the the truck again! They did this work outside of the bays so we didn't have to unhook from our camper. SO fast, professional, and just all around outstanding!!! LOVE businesses like this one...

I called every tire shop in town. They all told me they were fixing for close to come in Monday…read more Tire Time told me to come on and quickly patched my tire for me! Excellent service!

Have used this place on multiple different occasions with no problems and great service from Sarah…read moreand David the manager. Very friendly and helpful people. The last time I used them to have tires dismounted to put larger tires on my wheels they were scratched in 4 places because the tech clamped the wheels on the outside face rather than the inside like it is supposed to be worked. Paid $1200.00 for the wheels 2 months ago. I was polite and understanding and asked for them to be fixed. I received the same treatment from David and Sarah . When I talked to the owner I told him I needed my wheels back within a week because I had plans next weekend. He passively listened to me never made eye contact and just said ya that's fine. 2 1/2 weeks later my wheels were finished and I missed my camping trip the previous week because I couldn't pull the 5th wheel with my wife's truck. I picked the wheels up today a were going to have the tires put on the owner said we are not going to put the tires on take them somewhere else. I ask why and he responded I don't want anymore problems with you like it was my fault that my wheels were scratched. I was very understanding never was rude to them even though I could have demanded them buy me new wheels. Sarah and David the employees are great at their job and nice people but the owner is a a**hole and I will not go back ever due to his lack of people skills and service.

Well, I was visiting and needed to get car brakes fixed. Called Mike and he called me back and…read moresaid he had a cancellation and I could bring it in.. Got the parts delivered fast and I was out the door in a few hours. Great work and good communications. Will recommend this shop to everyone. Nice waiting room.

While traveling back from California and heading home to Louisiana, my family experienced a flat…read moretire. We made it to the first exit and this business was the first spotted. They were in fact closed upon arrival. Several calls placed seeking help, when Mike Baeza arrived. Without hesitation he came to the rescue, got our tire changed and got us back on the road. This man didn't have to do it as he was closed. He saw a family traveling with young children and helped. I would definitely recommend this business to ANY AND EVERYONE! Thank you Mr. Mike Baeza, your human kindness meant a whole lot and we're forever grateful! The world would be a better place, if we had more people like you in it!!

George & Richard were very friendly and fixed our van in a timely manner…read more Got stranded in Big Spring, TX heading for California. They helped us get a hotel and fixed the car quick. I'm thankful for them because because of them we made it back home safe.

I was moving cross country from CA to NC this past October. I decided to take a rest stop off a…read morerandom exit in what seemed to be the middle of nowhere in Tx. As I pulled off, one of my breaks failed. (Like screeching grinding metal and car lurching kind of failed.) I was a single female traveling alone with a pet and it was HOT out. I was four hours from my next hotel stay, and have physical disabilities. I was terrified. AAA gave me the number to G&M Auto Care. When I called, I talked to the owner, Mr. Leatham who was SOOOO nice, and pretty much already knew what was wrong with my car based on the description. I had my car towed there, and they worked on it right away. Mr. Leatham chatted with me and my pet bunny in the waiting area. He told me a story about how he was stranded once, and couldn't find anyone to help him. I knew he understood my situation. My car was fixed in under 2 hours for a very fair price, and I was able to make it to my next destination before it was dark. I am very grateful that my breaks failed on THAT exit, because I ended up at the right repair station, with an honest and compassionate person to make sure I was back on the road safely, and with piece of mind.

I was carrying supplies to my truck, and laid the keys in the seat. The wind blew the door closed…read more No extra key. I called this service to see if they did lock outs. The response time was amazing, the man who responded was outstanding! The door was open, and I on the way to work in less than 5 minutes. That folks is Service!

Friendly people and speedy service! They got me unstuck…read morewhen other local towing companies wouldn't even try because I was on a muddy road. I highly recommend Mitchem!!

Always friendly and thorough. Usually not too long of a wait. You can even bring your vehicle in…read morebetween oil changes to have fluids topped off. They used to even vacuum the floors. I wish they still did that. Little touched like that is what makes you stand out from the rest.

This company may look good, but don't be deceived. They are fast, once they get started, but there…read morewas a long wait before they got started on our car. They were not overly friendly. Probably because of so much business. However, ask about their prices! They are expensive! $54.00 including the $5.00 coupon we gave them! This was for a standard oil change, using standard oil for a Kia Sedona. Hope this helps when determining where you want to get your oil change.