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    Politz Jeffrey D DDS

    1.0 (1 review)

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    12 years ago

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    Elkhoury Jad DDS MS

    Elkhoury Jad DDS MS

    4.0(8 reviews)
    0.4 mi

    Dr.Elkhoury and his entire staff are amazing! I had an issue with another dentist who failed to…read morediagnose a raging tooth infection, and diagnosed me with "post herpetic nueralgia" in my mouth instead. I know, I have never heard of this. I did not ever have shingles in my mouth. I believed this dentist because I asked him 5 times to recheck my mouth and xrays and the "specialist" endo he sent me to because what else am I to do? I started to doubt myself and was very depressed (really depressed) that I would have to live with this type of overwhelming pain since nueralgia is something you can't really cure. When I could not take the pain any longer I called Dr. Elkhoury because he has a great reputation and gave empathetic care to my daughter when she was 5 years old and needed a gum grafting. I explained to his front office my situation and also that the first day of school was the following Monday and 32 4th graders would end up with me as their teacher with tooth pain that was making me feel crazy. The woman who answered the phone fit me in the very next day, and I wasn't even a patient. Dr. Elkhoury and his assistant Bri listened to me, really listened, and found that I had an infected tooth that needed treatment immediately. I was prescribed antibiotics and referred to a capable dentist. His office staff made the appointment for me and the other dentist saw me right away. I had my crown removed, a root canal and the crown replaced with care. Thank goodness Dr. Elkhoury and his staff got me out of pain, started me on antibiotics, cordinated care to resolve the issue...most importantly....he and Bri listened and found the problem, all while treating me with empathy and not treating me like I was crazy because it turns out I'm not crazy. I just had a very infected tooth and not a life long disease with no end in site.

    Here is my experience and take on that with this Periodontics COMPANY…read more I started at the Sonoma office. I had good expectations for what I thought would be. Sadly, despite continued hopefulness I found it lacking in what I think most of us hope for with medical professionals and their staff. The status game is most notable with the Periodontist himself. And from the rest of my experiences, money is the Number #1 in the direction and care. I personally believe that they are looking for the highest payout care and withhold sharing of knowledge with the aim of getting the money over what is BEST INTERESTS OF THEIR PATIENTS. Secondly, you can pay everything out the door. But when they realize you are not going to get any more business from you, they will magically come up with more bills you owe. Now to say that this isn't typical in our current times, would be a wrong. But just because it is predominant doesn't make it right. We vote with our money and choices. I don't resent the staff or the Periodontist here but I have high standards for us to stick with. And if you know something that will assist your patient and you treat them in another way to aim for more financial rewards short or long term, especially when it comes to permanent downfall from the patient, you and your staff then stink! Short and simple. Rotten motives dictating agenda of care offered.

    Politz Jeffrey D DDS - physicians - Updated August 2026

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