It started off by booking my appts and it was VERY APPARENT all they wanted was my card info so they could charge me if we were late or a no show. Very rude.
I had an appt to do a full set 3D hybrid $180 eyelashes. It was the day before the mask mandate went into effect in MN and she wasn't wearing a mask. I wasn't taken into a room but rather oddly, just in a hallway where people walked by. She stunk like cigarette smoke and wasn't wearing a mask. I was wearing a mask and I could barely hack it. She smelled so bad. It was so unprofessional.
Then, the music was very explicit and my preteen daughter was getting acrylics for the first time. Every other word was a swear word. I was so turned off by this point. I got finished and waited for my daughter. We paid and left. Her nails were crooked and 2 popped off before 2 weeks. My lashes ALL fell out within 5 DAYS and broke ALL my existing lashes. The tech obviously has NO idea what she's doing. But that's not all...
We were leaving the parking lot and my young daughter says, "Mom, my nail lady is smoking right outside the door to go into the salon." I had no words. It was so beyond unprofessional.
Stupidly, I booked a fill for 2 weeks later for my lashes and my both my daughter's nails. My lash lady didn't even show up to the appointment I didn't want to go to anyway but when I tried to cancel the day before no one got back to me conveniently. They had my card info so we went so we weren't charged for services we never received. I received a vm the day of the appt as I was leaving saying call if I was canceling. I didn't call. So, when we showed up...my lady was MIA. The other lady called her but she still wouldn't come in. At this point I was done. We cancelled all our appts and asked for our credit card info to be deleted.
What was to be a mother/daughter memory was ruined but we salvaged it by laughing it all off. How they stay in business? Idk.
I would not recommend ANYONE go here. Ever. Rude and TOO EXPENSIVE. read more