The last time I went for suicide squad I came hours early by myself and played arcade games. I…read morestopped 45 mins before the movie and went to order poutine, free popcorn, a drink and candy. The hot food stand apparently couldn't take the poutine order and I had to order it at the concession. I got all my stuff and walked over to the hot food stand. I always order half the fries and double the gravy so I told him that. I watched him spend thirty mins getting a woman salsa for her nachos. He looked all around the kitchen and then stood and talked to her. I asked if he could get my poutine if he was going to chat. He told me he had to finish her order and went through a door into the back and didn't come out for ten mins. He came out with nothing and starting talking to her again. I asked him to please make my poutine since he had been gone ten mins. He looked at me and then called over a person and asked them where the side salsa was. The guy told him where to look and saw me put my hands up and looking pissed. He asked if he could help by making something. Of course the guy said nope and he went away. I was reaching irate as it was fifteen mins till my movie. He went over to concession and chatted then bent down and opened a tiny fridge and took out salsa. He came back over and gave it to her and she says " what about the sour cream". I sighed looked at both of them and said " seriously.....seriously.. I've been extremely patient and polite about this whole thing but I ordered my poutine over 30 mins ago and I want to get a seat and I like to sit somewhere specific but more importantly you don't make someone wait this long. please make my poutine and then you two and talk about whatever you want......please!" They both snickered at me and he went over and got her sour cream. Now this whole time a basket of cooked fries had been sitting above the frier. He came back and put that basket down. I waiting thinking those can't be for me that's fireable and dangerous. He pours out the basket fills the poutine container FULL of fries and then puts gravy in it. This is not what I wanted but my movie has started. I picked up the overflowing and piggy mess poutine. The gravy poured onto my fingers as I walked away. I've had this happen many times no its hot but bearable. This gravy was too hot. I couldn't see that when he set it down because I'm five feet tall and the counter is almost higher than me. I had to wait to set it down so I didn't freak and spill it all over myself. I set it on the condiment counter and wiped off my finger. The pain was bad. I added ketchup to my fries and went for the movie that had already started. Luckily the ten mins of stupid commercials were playing so I was ok. My seat was taken but they were assigned seats and I was in a mood so I was fine telling them. My finger was not getting better and I couldn't watch the movie. I had to leave all my food and ask the couple I made move watch it which I've never done. I ran out and told them I needed an ice pack or burn gel. Of course they called a manager and he made me explain it. I told him I could tell him all about it later but I was there for a movie not to explain shitty service. I missed all the previews and the beginning of the movie while they got me ice and some burn gel. I had a hard time enjoying the movie because I had to keep icing my hand. It didn't calm down till almost the end of the movie. When I came out I had to go find a manager and tell them about it. The previous manager hadn't written down the incident which they are required and if it weren't for the burn gel and cinema bag full of melting ice I had she said she wouldn't have believed me. They took my name and all my info and said they'd look into it. I was very concerned that a child might get burned. The manager said gravy is supposed to be hot and I got annoyed again. It's not supposed to cause your skin to blister. I cook all the time and I've never served a person food so hot your skin blisters because it would cause your mouth to burn and blister as well. On top of this you can't taste the subtle flavours in food if it's too hot. It was a lame excuse and the manager I'm sure knew it. If I had been them I would have given me a movie pass and some free concession passes because my ordeal was horrible and I paid to be treated like that. They didn't offer it with an apology they asked me if I was looking for something free like passes then. Of course if you say it like that I'm going to say No. I wasn't looking for free stuff I was looking for them to make up for burning me and getting horrible service. I gave them my name and number and expected someone to call but I guess It was my fault it took over 45 mins to get a poutine and get attitude with that service and my fault the gravy was so hot that if I had eaten a piece instead of getting burned on my hand that my mouth would be severely burned. If I had swallowed I would have needed an ambulance. Get a grip!

Horrible customer service. 20 minutes to get our drinks,…read morestood there waiting. Tried to get employees attention, 3 of them ran to the back room and hid. Waited a bit longer, assumed they were figuring something out. No one came out from the back, tracked down manager. At this point, was late for movie and just wanted a refund. Manager was condescending and offered no solution. I realize it's just drinks, however when you're forced to purchase from the theatre, and the price is 3x what you'd pay any where else, a tiny bit of service and promptness is necessary. I'll be heading to country hills for my movie going from now on.

We hired two roving magicians for a fundraising event at Fort Calgary. Malcolm and Chris were…read moreamazing! They were professional, engaging, kind and our guests loved them. The were discrete during the speeches and actively engaging our guests during the rest of the event. All of my guests commented on how great they both were and I would highly recommend them to anyone else looking for roving entertainment at their event. Alison has been amazing to deal with - booking was simple and she really listened to our needs to help plan the right entertainment for our event. I will definitely be booking again! Thank you!

We hired Pegasus for a company Christmas party, they travelled out to Balzac for our event. They…read moreperformed the Reunion with Murder performance and it was amazing. They requested information on our company and staff and did an amazing job of incorporating our entire team into the performance. This could not have been done so successfully without them taking some serious time to get to know our company and staff. They were absolutely amazing and we laughed so hard we almost cried! They went so far as to help with our catered meal and the organization of our whole event. I would hire these guys back in a heartbeat, worth every penny!

I hired this man to come out to the house to hook up Sterling to satellite dishes this guy came out…read moredidn't really know what the hell he's doing drilled into the wrong spot on the roof he had a smell problem as well like he never showered in probably a week very grubby very dirty unprofessional and I would never hire this guy to do anything couldn't actually do the job because it was a little bit more difficult than normal because I wanted to lines run through a pipe in the roof that was already there for whatever reason couldn't manage to do that especially on the roof there was another dish on there that he could remove and do that packed up his stuff and left me hanging I recommend to everybody never using this clown ever.

From the owner: Our aim at Soundwave Productions is give the client a pleasurable experience and not be overwhelmed…read moreby technology. We have over 40 yrs experience in the audio visual field we also provide exceptional disc jockey service along with live entertainment, we also provide satellite installations on Bell and Shaw equipment, custom home theatre installations and security camera installations, installation of flatscreen TVs from wall to ceiling mounting... and we provide many more services..